Comentarios del cliente para Backyard Storage LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Backyard Storage LLC

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

linda R.
Grado:

El cliente no dejó un comentario.

JEFF W.
Grado:

El cliente no dejó un comentario.

GABRIEL T.
Grado:

Make the charges upfront. Not after the fact. I rented a trailer for 2 hours and returned it perfectly. After I was 200 miles down the road I got a notification that I needed to take pictures of the trailer to prove I returned it satisfactory. So a 15 dollar charge turned into a 60 dollar charge. Piss off.

Drew V.
Grado:

The agent that helped me was very nice and worked around my schedule when we had to push back our drop off time. Good location too.

Tom G.
Grado:

El cliente no dejó un comentario.

Dan S.
Grado:

On line reservation was poor. I could find no way to go back and change trailer size. Had to call the 800 number. Gal there was very helpful

Chandler A.
Grado:

The belgrade montana drop off location was amazing was only 3 miles from home the drop off process was fast n easy and they even gave my hubby a ride home for free Thank u Belgrade

Justin T.
Grado:

Not the greatest location but staff was friendly and drop off was quick and easy.

Nancy F.
Grado:

El cliente no dejó un comentario.

Grant S.
Grado:

El cliente no dejó un comentario.

Debra C.
Grado:

Very friendly service. Nice new clean truck!!

Grant S.
Grado:

Best U-Haul location in the valley.

angela P.
Grado:

El cliente no dejó un comentario.

Victor V.
Grado:

I was promised on a Friday that I could pick up a car transport on Monday. But when I came, no transport trailer. Then I was promised a trailer in Bozeman, but when I went there, they said the trailers already had reservations. Upset. Had to pick up a transport trailer in Spokane, 400 miles away.

Gary S.
Grado:

El cliente no dejó un comentario.

Korina B.
Grado:

El cliente no dejó un comentario.

paul L.
Grado:

El cliente no dejó un comentario.

Bunny L.
Grado:

El cliente no dejó un comentario.

DENNIS F.
Grado:

Windshield and mirrors were covered in bugs, I had to clean before I went on trip. Interior and bed where in great shape

Rick C.
Grado:

El cliente no dejó un comentario.

Travis M.
Grado:

Sandy was by far the best part about my whole experience. Very friendly and accommodating.

Robert T.
Grado:

El cliente no dejó un comentario.

Courtney A.
Grado:

The rep was very helpful. The trailer was clean and pulled great.

Nora C S.
Grado:

Sandy made us feel welcome, and she was clearly on top of each and every unit. She facilitated our truck return in quick time, and double-checked to ensure that our CANCELLED AUTO TOW which was NOT OUR FAULT was properly refunded (which apparently Dwayne didn't do in Madison??)

Rickie M.
Grado:

The staff was very helpful and friendly to boot!

TOMMY C.
Grado:

Never make a reservation a month ahead they will not reserve a U-Haul for you!

Nathan B.
Grado:

Double check that the cab is clean

John T.
Grado:

This location can't do anything to improve its conditions. They are human beings and good people. UHaul's customers service on the phone and on-line sucks! Rude ignorant assholes who can't do a damned thing.

Rick L.
Grado:

El cliente no dejó un comentario.

Debbie Z.
Grado:

El cliente no dejó un comentario.

Kelly V.
Grado:

There were cigarette ashes in the door panels and the truck smelled very heavily of cigarette smoke.

Gregory G.
Grado:

These folks went above and beyond to make things right on the poorly maintained truck I rented from Spokane. They couldn’t have been more helpful!

Carla T.
Grado:

El cliente no dejó un comentario.

SHARON D.
Grado:

The office manager and staff are the best I have ever had the pleasure of working with.

Susan S.
Grado:

Sandy Tokerud was so nice and helpful and we really appreciated her and Backyard Storage & UHaul for making a difficult moving easier.

Gary S.
Grado:

El cliente no dejó un comentario.

Paul S.
Grado:

They forgot to give me the blankets, so I had to have someone go back and get them. The trailer had big muddy footprints in it, and the blankets were filthy. The trailer also leaked and got my stuff wet.

Harvey P.
Grado:

El cliente no dejó un comentario.

Julie N.
Grado:

The manager lady was so very kind to me! She is wonderful!

Larry W.
Grado:

Totally satisfied. Thank you

Angela A.
Grado:

Everything about this rental was difficult. I had to call customer service and sit on hold every day. They ended up not having my trailer at the location and they said my wiring order was not entered right AND your website doesn’t work

Jaime H.
Grado:

El cliente no dejó un comentario.

connie B.
Grado:

El cliente no dejó un comentario.

Graig G.
Grado:

The Gal that helped me was pretty awesome... very thorough and helpful.

Brett P.
Grado:

El cliente no dejó un comentario.

David D.
Grado:

El cliente no dejó un comentario.

kip W.
Grado:

El cliente no dejó un comentario.

John R.
Grado:

Staff was friendly and helpful, equipment work well. very pleased.

CHERYL B.
Grado:

Quick ,friendly service. Ready to help.

Tom D.
Grado:

El cliente no dejó un comentario.

Heather K.
Grado:

El cliente no dejó un comentario.

Brad J.
Grado:

El cliente no dejó un comentario.

CHERYL B.
Grado:

Excellent, friendly, prompt service. What more could you ask for?

Dan P.
Grado:

El cliente no dejó un comentario.

Dan H. | Overall Experience |
Grado:

Very friendly and helpful staff.

Peggy M.
Grado:

El cliente no dejó un comentario.

Ian S.
Grado:

El cliente no dejó un comentario.

Shannon N.
Grado:

El cliente no dejó un comentario.

john B.
Grado:

Very professional!

Sherrill M.
Grado:

Sandy was wonderful as always. Everything was great!

Frank B.
Grado:

El cliente no dejó un comentario.

John B.
Grado:

El cliente no dejó un comentario.

Kevin K.
Grado:

Great folks to work with :-)

Susan S.
Grado:

Staff was very friendly and efficient

Joshua B.
Grado:

I reserved a 17-foot truck. The regional office called at 7am rental morning and said there was only a 20-footer available, but when I arrived it turned out to be a 26-footer. Luckily this was not a problem. Communication between the two wasn’t great. Also I had a heck of a time registering my account online. After the fifth attempt, changing nothing, it worked. But the local pickup office was fantastic.

Jill L.
Grado:

El cliente no dejó un comentario.

James L.
Grado:

Exceptional customer service.

Christopher R.
Grado:

El cliente no dejó un comentario.

Duane H.
Grado:

El cliente no dejó un comentario.

Duane H.
Grado:

El cliente no dejó un comentario.

Robin W.
Grado:

Overall great experience. Truck windshield was very dirty and difficult to clean.

Donald F.
Grado:

None

Joyce P. | Overall Experience |
Grado:

Everything about this facility was great - only a tad bit away from the airport

Brenda B.
Grado:

Very friendly and helpful.

Mark O. | Overall Experience |
Grado:

Very helpful, glad to have been a customer, shed served my moving needs perfectly. Location was right for my circumstances as well, halfway between my work and home as I got settled. Thanks!

Tracy B.
Grado:

Drove over 1000 miles without any trouble with the truck.

CORY H.
Grado:

That was the easiest drop off ever. Sandy made it simple for us to complete the drop off. She runs a great operation!! Looking forward to working with her again. Thank you!!

Tim K.
Grado:

El cliente no dejó un comentario.

Bradley W. | Overall Experience |
Grado:

Great staff, great unit. Highly recommend.

RUSSELL P. | Overall Experience |
Grado:

Every step of the way was good. They were very accommodating.

ALYSSA O. | Overall Experience |
Grado:

Had a great experience storing our motorhome here for a few weeks. Staff was friendly and helpful. Facility was safe. Paperwork was easy. Convenient location. Good price. No complaints. Thank you!

Pamela D. | Overall Experience |
Grado:

Very friendly very helpful owners/ staff. I had a easy time moving in and out of the storage unit. It was clean , it was well maintained and the lighting was plentiful. I would use them again.

Dave F.
Grado:

Truck a little high mileage and has been used hard

Bradley W.
Grado:

El cliente no dejó un comentario.

Randy C.
Grado:

Sandy was amazing to deal with! This could not have been a better experience.

Robert M.
Grado:

El cliente no dejó un comentario.

STEVEN S.
Grado:

Great overall.

cathy W.
Grado:

El cliente no dejó un comentario.

Gerald P.
Grado:

El cliente no dejó un comentario.

CASEY S. | Overall Experience |
Grado:

Had a nice experience here & do recommend. Was grateful to be able to have a yard sale, as I’m moving due to an emergency. Wished I could‘ve paid pro-ratia for partial months, would have been perfect.

Keisuke M.
Grado:

There was a problem with my original order. I had successfully reserved my truck, or so I thought. Apparently, the owner of the Woolen Shop, in Bozeman that I had originally ordered the truck from, decided to close early. Unfortunately, that information was not able to be relayed to me. The rep did find an alternate right away, which is great but given that I didn't get free miles, it cost me an additional 20 dollars to drive the truck to and from the pickup.

Jennifer D.
Grado:

El cliente no dejó un comentario.

David P.
Grado:

The best uhaul experience I have ever had.

Shane M.
Grado:

El cliente no dejó un comentario.

Abraham B.
Grado:

El cliente no dejó un comentario.

Donald W.
Grado:

El cliente no dejó un comentario.

David P.
Grado:

Sandy was the best. Very professional and accommodating

RICHARD O.
Grado:

El cliente no dejó un comentario.

Adam S.
Grado:

She was helpful and prompt.

C William M.
Grado:

Didn't deal with the staff alot, but very pleasant, family runned business

Bruce W.
Grado:

Maybe a discount for very early return?

Bradley W.
Grado:

El cliente no dejó un comentario.

Terry R.
Grado:

El cliente no dejó un comentario.

Ralph M.
Grado:

El cliente no dejó un comentario.

Keith R.
Grado:

They were quick to serve us. They also hooked it up and double checked everything.

Rick W.
Grado:

El cliente no dejó un comentario.

elizabeth V.
Grado:

Sandy did an amazing job - extremely professional and aware of all details - she is an outstanding employee!

elizabeth V.
Grado:

Sandy did an amazing job - extremely professional and aware of all details - she is an outstanding employee!

No reviews have been submitted for this location.

Back
To Top