Comentarios de los clientes para Backyard Outfitters

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Backyard Outfitters

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

MONA T.
Clasificación:

Did not know this was not a valid location. Location was closed but was able to remote turn in. Signs need removed. I ended up paying another fee to get truck relocated. U Haul did take care of the situation even though I was panicked

Mona T.
Clasificación:

This location appears to be open but is NOT. It has been closed however I was still able to do remote turn in- which was a plus

chasety B.
Clasificación:

The experience with uHaul's 800 customer service & mobile pickup was HORRIBLE. I spoke with different people who had different things going on. I wasn't even able to return the truck online. I'm wondering if i'll be faulted for that.

Michael M.
Clasificación:

El cliente no dejó un comentario.

george P.
Clasificación:

Friendly and a positive atmosphere

Terry M.
Clasificación:

I had to wait for 25 min fir someone to show up and then the guy that did the transaction put the return as being in 6 hours. I needed to trailer for 24 hours.

Linda C.
Clasificación:

El cliente no dejó un comentario.

Jana M.
Clasificación:

Thank you very much for being customer friendly.

Anthony J.
Clasificación:

Tires on truck were severely out of balance and the rear end needed aligned, the truck ran sideways down the road which created handling issues.

Adam S.
Clasificación:

The truck we rented was in poor condition. The front windshield was literally held on with 4 long pieces of masking tape. The manager didn't have them marked but assured us it would not be our responsibility. I had to have him come outside and mark them with little round stickers. The tape actually was in the driver's view of the road. The only option the manager gave us was to take a smaller truck than what we needed. We called U-Haul corporate to complain and were told they would send somebody out to fix the window. I replied I don't have that kind of time to wait around. We should have been given a safer truck in the first place.

Mitchell R.
Clasificación:

paid in cash and was told I would receive my deposit back in cash. The return site was credit card only site so I did not get my deposit back as promised when the trailer was returned.

Lauren S.
Clasificación:

El cliente no dejó un comentario.

Michelle N.
Clasificación:

El cliente no dejó un comentario.

Cierra S.
Clasificación:

I reserved the trailer soon enough that size I requested should have been available. The "upgrade" was too much and we struggled the whole move.

Rhonda B.
Clasificación:

All was great

Kevin B.
Clasificación:

Even though the store is not that big they are extremely accommodating and will do anything that they can to please the customer

Tina S.
Clasificación:

Everything was good as for as the ride of the U-Haul truck and the gas economy on it was great! The only thing that needed to be fixed and wish the location would have fixed before renting out was, the windshield on the driver side has tape to hold in place the molding around it. Once it came loose and you could hear the wind coming through the crack! We had to buy gorilla tape to tape it down in a more secured way just to continue our trip for two days. The location was aware of the windshield and should not have rented it out until the proper measures were taken to fix the seal around the windshield properly!!!

Keith C.
Clasificación:

Help this young lady out with an AC in her office!!

Kevin B.
Clasificación:

El cliente no dejó un comentario.

Angela O.
Clasificación:

Great customer service and very helpful.

Teddy B.
Clasificación:

El cliente no dejó un comentario.

Hank E.
Clasificación:

Slow service

Eric N.
Clasificación:

El cliente no dejó un comentario.

Joey C.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

Volver
arriba