Comentarios de los clientes para Baca's Wrecker Service Inc

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Baca's Wrecker Service Inc

Clasificación general:

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Miguel S.
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They let me drop off when closed and checked it out on Monday. Great for small town.

Allen B.
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Very helpful sign in person

Michael U.
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El cliente no dejó un comentario.

Stephanie G.
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UHAUL'S PROBLEMS! Your web-based reservation system let me reserve a 9am pickup, when Baca opens at 10am. Please fix this. Your damage check photos would not load, and I could not upload mine ... not everyone has good internet and the browser your IT department expects.

Jason P.
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Truck was very dirty and smelled like smoke.

Nora P.
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They are rude and opened 30 minutes late. They were called and told I was waiting to pick up the U-Hail and didn't care.

Clark G.
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Was informed by your dispatch that I had to pick up from a different location instead od Ruidoso as originally reserved. Because I had to pick up enroute, I was charged an extra day, if was not my fault that you didn't have equipment as reseved. I should be credited at least one day.

Doug B.
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El cliente no dejó un comentario.

VICTOR N.
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El cliente no dejó un comentario.

Joseph W.
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El cliente no dejó un comentario.

Kyle S.
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El cliente no dejó un comentario.

chartwells C.
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Very easy to work with.

Don B.
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GREAT CUSTOMER SERVICE

Patricia M.
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the facility was closed, so I had no interaction with anyone, no copy of my receipt, no verification that I had dropped it off, and then when I called in to the 800 number for you haul, it was basically a shit show

Donna M.
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Baca in Socorro were so helpful.. Wonderful experience!

dan B.
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Excellent outfit.

Jeremy M.
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El cliente no dejó un comentario.

Randy A.
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El cliente no dejó un comentario.

ruth H.
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El cliente no dejó un comentario.

Gus H.
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El cliente no dejó un comentario.

Joseph P.
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El cliente no dejó un comentario.

Steve T.
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Really nice and friendly lady checked us out. Only issue was the equipment had a flat tyre ! That was fixed quickly and we were on our way.

Dolores D.
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The pickup location tells me they don't know until three days prior to pickup if the trailer will be available. My son the driver, was already on the road and I had to check with headquarters U haul. One lady at U Haul told me I had to check with scheduling. Later another told me she didn't know what location the trailer would be sent to??? Later another told me it would be Baca's. You don't seem too organized. Also my credit card had been charged immediately, even before I knew if I would have a trailer available. When my son went to pick the trailer up, he was told that I had been refunded for the insurance (true), even though I had requested that and was charged for it when I ordered the trailer. The pick up location re-charged me for the insurance, and it took an hour to get the trailer because of this and then there was a problem with the lights (trailer, not my vehicle) as well, which took more time to correct. Service at drop off location great.

Rebe F.
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El cliente no dejó un comentario.

Brian C.
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Make the employees actually come to work so that customers don't have to wait in the parking lot for an hour until someone deigns to show up.

KENNETH D.
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I'm not sure how pricing go's but I was not happy to find out that it runs $10 more for weekend rates and that the truck was only 1/4 of a tank of gas at pick up.

JAIME V.
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El cliente no dejó un comentario.

Carol H.
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There was no one there, even though it was during work hours. We dropped the keys off with our contract. Hopefully, everything was ok.

Johnny Ray H.
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El cliente no dejó un comentario.

Angela L.
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El cliente no dejó un comentario.

sam S.
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El cliente no dejó un comentario.

Stewart T.
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Pretty sure I got a flat at this location. The gravel yard is covered in bus of sharp metal.

Matt J.
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El cliente no dejó un comentario.

Stuart F.
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El cliente no dejó un comentario.

James G.
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El cliente no dejó un comentario.

Cecil A.
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El cliente no dejó un comentario.

kathe M.
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El cliente no dejó un comentario.

Sandra J S.
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El cliente no dejó un comentario.

Michael W.
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Baca's had a good selection of equipment, with plenty of room to maneuver in his lot for pick ups and drop offs.

andrew A.
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El cliente no dejó un comentario.

DAVID K.
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El cliente no dejó un comentario.

DAVID K.
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El cliente no dejó un comentario.

Guy J.
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First truck was broken. Gas cap reader wants broken lost a sixteenth. Gallon on my first corner. Second trucks alignment was so screwed up my trip took me two extra days to comply. And you charged me!!!!!! 80 more dollars shame on you. I've a mind to post this on Social Media. I think I am entitled to at least a $80.00 refund. If not more!!!!

Karen R.
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No one was there when we tried to pick up the equipment. 8 A.M. Pick up and they finally showed up at 8:30.... We called all associated numbers and all were disconnected.

Joel P.
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Have a locking toung on trailer.

Carol M.
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The woman was very helpful friendly and went above and beyond to be fast.

Ray P.
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El cliente no dejó un comentario.

marry J.
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El cliente no dejó un comentario.

David Z.
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El cliente no dejó un comentario.

Judy A.
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El cliente no dejó un comentario.

alexandria L.
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El cliente no dejó un comentario.

steven P.
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El cliente no dejó un comentario.

Karen H.
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El cliente no dejó un comentario.

Ruben M.
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El cliente no dejó un comentario.

Siavash N.
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El cliente no dejó un comentario.

DIOSDADO L.
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El cliente no dejó un comentario.

Samuel S.
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Very friendly and very polite. In and out in a jiffy.

IRMA Y.
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People were nice but did not know how to use the system , stayed about 45 mins to check out our rentals and she admitted she did not know what she was doing

Joseph P.
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El cliente no dejó un comentario.

Michael L.
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El cliente no dejó un comentario.

Salvador B.
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El cliente no dejó un comentario.

Jim J.
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El cliente no dejó un comentario.

Erik C.
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Very nice guy.

Karen F.
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Excellent & very helpful

Paul L.
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El cliente no dejó un comentario.

Anthony V.
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El cliente no dejó un comentario.

TURMAN W.
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El cliente no dejó un comentario.

Jana W.
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This is my favorite UHaul person..,

Elaine B.
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El cliente no dejó un comentario.

ELAINE B.
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Mr Gonzales excellent customer service and knowledgeable..

John S.
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El cliente no dejó un comentario.

ROGER P.
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very professional

EMMETTE T.
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We did not receive the truck, we had reservoir two weeks ahead of time.We did not get the pick up location we had requested. Called depatch and they were no help at all.Last time I will rent a truck from your Uhaul company.

ERNESTO N.
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El cliente no dejó un comentario.

Jaime M.
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El cliente no dejó un comentario.

Mona S.
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We just dropped the keys. We did not have any contact with any one.

EDWARD T.
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El cliente no dejó un comentario.

Leigh V.
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The map location was incorrect and I had to call to get directions

Kent D.
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El cliente no dejó un comentario.

melba A.
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By far the best service I've ever gotten from any uhaul. Truly above and beyond. Thank you so much!

JOSE R.
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El cliente no dejó un comentario.

JOSE R.
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Very good Service

KIRK S.
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El cliente no dejó un comentario.

Robert E.
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El cliente no dejó un comentario.

Jeff B.
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Bad experience completely. Showed up at pickup site and business was closed even though it was suppose to be open. The uhaul wasn't cleaned ( dirty inside and couch left inside) On our 1200 mile trip found out the a/c didn't work at all, as in no cool air period,going through the 110 degree desert. Oil light came on 500 miles from destination . Needed 1 quart oil plus oil change.Finally upon returning it they discovered the mileage written down prior to move exceeded the final mileage we used.Very disappointed all the way around

bruce C.
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Don't make customers travel 100 miles round trip to pick up their trailer. If you have a reservation, which we did, a trailer closer to your location should be available.

sam R.
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El cliente no dejó un comentario.

Ashley L.
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El cliente no dejó un comentario.

DEBORAH M.
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Rude representstive

Brad L.
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El cliente no dejó un comentario.

avelino G.
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El cliente no dejó un comentario.

HORST C.
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Personnel was very helpful and friendly! The trailer was ideally suited for transporting my motorcycle and ran perfectly.

JOHNNY G.
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El cliente no dejó un comentario.

MARIE A.
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El cliente no dejó un comentario.

ROBERT S.
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El cliente no dejó un comentario.

ROBERT S.
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El cliente no dejó un comentario.

ANNE C.
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Provide accurate information on pickup time and availability of additional supplies

RON K.
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The pickup went very well, paperwork was easy and quick, the gentlemen was very helpful and answered all of our questions.

RHEDA B.
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El cliente no dejó un comentario.

CHARLES B.
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El cliente no dejó un comentario.

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