Customer did not leave a comment.
Terri R | Overall ExperienceCustomer Reviews for Budget Store & Lock (Falmer Dr)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
#1 ** Answer The facility was clean but I have water on top of some of my big boxes and water inside other boxes as I notify the office and over the phone.
Fanny E | Overall ExperiencePriscilla was very nice and helpful and friendly. Makes doing business easy.
Christopher S | Overall ExperienceThe previous personally at your location was nasty, mean and unkept. The new women is pleasant ,helpful and smiles What a pleasant change and improvement to your facilitie
ED G | Overall ExperienceGreat experience and very friendly staff!
Melissa S | Overall Experiencehad no issues with my storage unit or the staff whatsoever. would strongly recommend budget store and lock to anyone looking for a storage unit.
JOHN M | Overall ExperienceI had the storage unit for 6 years and we were very happy and all our belongings were kept very safe. Thanh you
DENISE H | Overall ExperienceHad a problem with getting through the gate 80% of the time. Every time I called in about it she would look at the camera's and say she didn't see us in the camera or well there was a storm and electric was out. It wasn't out. Always had an excuse why we couldn't get in. Last week was the best! My son couldn't get in again to storage. I called her the next day because she only in every other day. Once again she looked at camera and said she didn't see my son truck. We had proof we were there. She said the key pad was probably frozen that my son and I should each get a can of defroster to carry with us and spray the gate keypad. I'm like really?!?! I'm not paying for the damage of that plus isn't that why they have maintenance?! We moved to another Storage Facility. I would not recommend Budget!! No that Facility. I was always paid ahead by a month too!!
Kimberly C | Overall ExperienceThe storage locker was clean and well maintained area. Everything was safe and secure. Will definitely use them again. Thank you
al f | Overall ExperienceBest storage facility I have ever seen very clean I wasn’t afraid my stuff would get ruined it was so well kept
Esther P | Overall ExperienceJesse was very helpful and friendly when I moved in and out. The unit was clean and remained dry during the time I rented it.
Kim U | Overall ExperienceJesse, the storage manager, was amazing, knowledgeable, and wonderfully helpful in making sure I understood everything about renting my storage locker. It's a great space for a reasonable price!!
Erin S | ReservationThe staff member at this facility was proactive in confirming my arrival time on Saturday and after knowing I would be arriving after 5pm subsequently assisted in cancelling the reservation.
Privacy R | First ImpressionsGood service. Just found a closer unit
Privacy R | First ImpressionsThey customer service was kind on the phone however they were not willing to offer the free months rent that uhaul indicated they were. So we went elsewhere.
Privacy R | First ImpressionsThe facility needs some TLC. Outside the units there is a lot of wear, some unit numbers are missing.
Privacy R | First Impressionseverything went well. good facility.
Privacy R | First Impressions