Customer Reviews for BS Towing
(U-Haul Neighborhood Dealer)

14 reviews

725 E Main   Milan, MI 48160

(734) 439-8477

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(734) 439-8477

725 E Main
Milan, MI 48160

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Charles Woods 
Rating:
5.0

Customer did not leave a comment.

Mark Hillyer 
Rating:
1.0

I had to dig the truck out of snow/ice. Top of truck covered in ice and had to spend 1hr scraping all ice off truck. The night prior, I got a text message the day prior saying my truck and trailer were at 2 different locations 30 minutes apart (50mins with the snow). I’m out time and money because poor logistics on Uhaul’s behalf. I spoke to the customer service and the return location manager (both of which were very helpful and understanding) and they said there’s nothing they can do. I received a mileage credit for the extra miles they caused me but I had to cancel farewell plans due to lack of coordination.

Aiden Brimhall 
Rating:
5.0

Not charge them for two days rental and two days insurance for a 6 hour rental!!! I will never promote or use U-Haul again.

Danette Talbot 
Rating:
3.0

I ordered 12 protective mats. The rental location only had 3 and when we went to use them we found them to be very dirty which got dirt all over the furniture.

Randy Kuckuck 
Rating:
2.0

I called ahead and told the owner I’d be by at a certain time. When I came to the location he stopped me and told me to just leave everything on the side of the building and left. My car was still on the transport and he did not offer to help me take it down. Luckily the pick up location showed me what to do with that so I was able to do it but it was frustrating.

Sabrina Moody 
Rating:
5.0

Customer did not leave a comment.

Mark Lane 
Rating:
5.0

Customer did not leave a comment.

Jason Collom 
Rating:
5.0

Our experience with this U-Haul rental was excellent! Thankful for the person who helped us, she was very helpful and kind!

Kellie Felgner 
Rating:
3.0

Customer did not leave a comment.

gary kaiser 
Rating:
5.0

Customer did not leave a comment.

dale laginess 
Rating:
5.0

BS Towing was helpful and understanding. The owner went above and beyond!!

TONYA THRONE 
Rating:
5.0

Great customer service!

robert hall 
Rating:
5.0

Heather was awesome and went out of her way to help us. We are very great full for Heathers help.

VIRGINIA LYN 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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