When I returned truck at location they charged with a toll I paid and dolly witch I know I returned.
ROMONDA C
Customer Reviews for BP of Castle Hill
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was good. Quick and easy renting and returning
Tashonna BEasy rental In and out with ease.
maurquice gI was completely satisfied by the help at the BP location. My first Uhaul stop was not prepared with the rental and I was directed to the BP station. The rep reassured me that he could help, and he made good on his promise. I would totally recommend this location!
Stacy VVery helpful and friendly person at this location
Oswaldo MLet’s just say that I’ll think twice before getting a U-Haul again.
Amie DFill the gas tank.
DOMINEIKE FInclude a screwdriver and allen keys.
diana sThe truck smelled like rotten seafood and was dirty in the front cab and rear cargo area. According to the employee, the truck had been previously used to transport seafood. Also, mechanically the steering was off. No other small trucks were available. I've been a valued customer of Uhaul for more than 35 years and this wasn't a good experience.
Michael LAwesome experience. Friendly staff and overall rental process is quite simple.
Veeranjaneyulu KEverything was fine. Representative was very nice
Melissa Swaiting for my deposit
Jesus SI have rented many Uhaul's over my time. This place was one of the friendliest, fast and easiest I have ever dealt with. The store owner helped me with everything. I was much appreciative.
Frank DIt was fine the way it was
Tsombawi KWas at a different U haul rental facility and the process was very slow, came to this facility everyone was pleasant and had my rental within minutes.
TROY TThis guy was fantastic service thank you
Oscar RMy overall experience wasn’t to bad but I think the my contract could have been explained to me a lot better than it was! Like i wasn’t explain that I needed to check in my Gas or mileage on my phone, and the truck wasn’t cleaned but other than I would recommend this place!
Willie M