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JASON O
Customer Reviews for Carrigan Marathon
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Hello. I have 2 invoices from one rental. I believe the: In-Town Return (IN) has the accurate milage. That charge was $90 dollars even. Please make any adjustments to my card on file as needed. Let me know if you need anything else from me.
Gary HRE: Rental # 25019194. The initial mileage was very wrong/incorrect at the start of my rental. Unfortunately I did not take a photo of the mileage gage before I left the facility. I was charged $154.10 at pick-up site (Carrigan Marathon, 3015 Alafaya Trail, Oviedo, FL 32765), loaded up my goods at 4815 Riverton Dr., Orlando 32817 (about 6 miles away). Then I drove about 90 miles (or less) to my address at 3179 Blackwater Oaks Way, Mulberry, FL 33860, unloaded the goods, and returned to U-Haul facility at 2055 Shepherd Road, Lakeland, FL 33811, about 2 miles away. At return I was charged an extra $498.62 on my credit card, supposedly for driving hundreds of extra miles (which is completely untrue). Charge them honestly for how much they really drove the rental truck, not some false amount hundreds of dollars more. I can't believe this is not a criminal act.
Stephen Fone of the finest location for me when renting a Uhaul. Close to home and truck was impeccable, and ran excellent.
jorge sI am still currently trying to get my issue resolved. 4 days after I returned my truck to the same location I checked it out from and returning it 2 hours before it was even due I get a call asking why I haven’t returned the truck. My account has been overcharged by almost $200. I feel scammed, I feel record keeping is horrible for this location. I am besides myself with frustration. Very very poor remarks from me and I’m getting ready to take this to social media with my thousands of followers. What was supposed to be an easy and convenient location for me to use a truck for a few miles for two days to transport items for my daughters wedding to lake mary has become a nightmare.
todd wA quicker process, the assistant stated there was an issue with registering my ID, even when after preregistration online prior; too long if a process.
Zachary FI returned the truck a day early as check engine light came on
Cherie MEasy and affordable!
Sam BDrop-off was easy and quick. Attendant was courteous and got me checked out in five minutes.
John DWe were charged $7 for the rental of a dolley but it was never given to us..
Carmen TVery smooth. No issues. I like the electronic vehicle review at checkout.
Reginald MI forgot to note that the outside rear view mirrors are loose so when you're driving they just turn around, so you have to reach out the window on your driver side to adjust it while driving and your passenger side if there's no passenger there you're screwed because the mirror is just moving around
Elizabeth S