Comentarios de los clientes para BP Gas Station

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de BP Gas Station

Clasificación general:

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JOSEPH R.
Clasificación:

First of all your employer who was a female didn't wear a mask !!! There was no heat in the car.

JASBIR M.
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El cliente no dejó un comentario.

Jony R.
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El cliente no dejó un comentario.

Karina B.
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El cliente no dejó un comentario.

JASBIR M.
Clasificación:

Truck was semi clean. It had soil-muddy marks all over the floor. I will say may be t was broom ed but could have been washed.It took me a very long time to pick up this truck. system was very slow and wifi was very week. Cashier was trying his best but system was or connection was very poor. Thanks again. Jasbir Mongia

KEVIN C.
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El cliente no dejó un comentario.

Sharica W.
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Horrible horrible horrible experience. From the moment I arrived to pick up the truck. They wanted to verify 2 contacts of mine WHILE I WAS PICKING UP TRUCK, they could8did that the day before (ppl are busy and at work, no , they may not answer at that very moment) I was hung up on by the dispatcher after waiting 30 min. The return location wouldn't allow me to share my location so I had to call in again. Just a horrible horrible experience. Horrible customer service, horrible process, horrible in its entirety.

LISA M.
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El cliente no dejó un comentario.

Kalliope D.
Clasificación:

Thank u

Bihon D.
Clasificación:

El cliente no dejó un comentario.

Dale T.
Clasificación:

El cliente no dejó un comentario.

Dennis S.
Clasificación:

El cliente no dejó un comentario.

Dominique P.
Clasificación:

More help from the people at the gas station. They sometimes do not know what needs to be done and it takes a lo of the customers time.

ALIAKBAR E.
Clasificación:

I kept trying to explain to them that I did mobile app check in and I just needed the keys. They made me do the reservation all over again including drivers license credit card emergency contact information and another contract details. So why did I waste 20 minutes maneuvering the mobile app if I was going to do it all over again in store?

Christine L.
Clasificación:

El cliente no dejó un comentario.

Richard R.
Clasificación:

Truck smelled and was older. Location was in disrepair as there was a huge hole (marked “danger”), which couldn't be seen until I had run over it with my personal car. Despite doing all required advance paperwork and checking-in online, it still took a significant time for personnel at BP station to provide keys to the vehicle.

JAMES H.
Clasificación:

I reserved teh truck online including uploading my driver's license, but the woman at the site spent about 40 minutes re-doing the reservation, copying my license, etc. The cab of the truck had a bunch of candy wrappers and sunflower seed hulls in it. I cleaned up most of them, but I still got charged $25 for a cleaning fee when I dropped the truck off. The pick-up location is convenient, less than a mile from my house, but I think I will use another location in the future. Finally, I reserved help for loading the truck (J&H Movers) through Movinghelp, but they never showed up.

Oluwatobiloba A.
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El cliente no dejó un comentario.

ABEDOM W.
Clasificación:

Good customer service

Kinjal J.
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The vehicle was in a bad condition. The vehicle was swaying and wheels were not aligned at all. It seemed like the steering was broken. It was not very clean but since we booked and picked up at last minute, that is okay. But vehicle is not drivable in a safe manner, it is not in that condition.

Jovan J.
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The guy working the counter was awful. We had to do the work for him on the computer, he wasn't wearing his mask and breathing all in my husbands face, barely spoke English & it took him 30 minutes to register us when we already pre-registered online. It was awful.

lonnie W.
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I was trying to check in by internet, but my internet connections wasn't working. It was hard for the attendant to finish the check in, but she did it.

Diego C.
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Bilingual location, close to highway 495. Very conveniences since it's at a gas station

Catherine A.
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Don't change the pick up location the last minute. My drop off took an hour.

Nekia K.
Clasificación:

El cliente no dejó un comentario.

Debra W.
Clasificación:

I went to the wrong site in Silver Spring called your number, talked to someone who was trying to help left me on hold never came back! I found the location the guy number for the gas station was full could not leave any message! The young guy inside could not access the Uhaul ! I recalled and spoke to someone! Very challenging experience

Larry C.
Clasificación:

Transaction was fast and easy. I expected to be there for an hour sorting out reservation because I did it online. Nope. Was there for five minutes.

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