Comentarios del cliente para BP Gas Station Edgewater

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de BP Gas Station Edgewater

Grado total:

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Pamela M. en

Grado:

El cliente no dejó un comentario.

Claudine L. en

Grado:

Trailer was tested successfully.

Seth G. en

Grado:

Excellent service. Online function is a huge timesaver

larry K. en

Grado:

Location is in a gas station with a convenience store. Only one employee in the store and she gave me lowest priority below a line of customers buying lottery tickets. Lots of lottery tickets. When I finally got to the truck, the check engine light came on and stayed on. I had to return and get another truck, repeating much of the process because the store employee couldn't get her supervisor on the phone. I went to this location because I had a similarly bad experience (though not this bad) the previous week. Quothe the raven: "Nevermore."

Andrea J. en

Grado:

Did not tell me about additional charges returning the truck . Rip off

Thomas M. en

Grado:

They were not prepared for my rental at all, even though I stopped in earlier in the day to check on..another manager from another store stopped by for something and ended up helping us at pick up ... we were relocated to this address for pick up as the one we chose didn’t have truck available, were suppose to receive discount for this, instead that discount was 70 higher!!!! As it was to late to go with another company, we were stuck with uhaul ...never sgain

kristen V. en

Grado:

El cliente no dejó un comentario.

James P. en

Grado:

Great experience!! The personnel at BP station was very helpful and cordial. We will always use U-Haul especially at this location.

Frank S. en

Grado:

See comments regarding pickup.

Jennifer H. en

Grado:

I realize the polite young man was by himself but it would have helped if they came out and explained some of the features. I did call with a tow/haul question regarding the light and they were very attentive and called me back right away.

Michael M. en

Grado:

El cliente no dejó un comentario.

William T. en

Grado:

Not sufficient employees available to efficiently sign up new renters.

Philip O. en

Grado:

The location was great. I was not happy with getting ripped off for one more day of rental when I called the corporate number for an extension. You really want to stick it to the customer don’t you? HORRIBLE customer service! An additional $50 to me was overly excessive and will be considering Penske next time who also provides AAA discounts. I used U-Haul because it was convenient for me but will think twice next time.

Jeffrey J. en

Grado:

El cliente no dejó un comentario.

Wade B. en

Grado:

Excellent customer service. The staff was very helpful and professional. I’ll definitely use this facility again.

Robert O. en

Grado:

The service was absolutely outstanding! professional, friendly, helpful. The truck was in excellent shape, and the check-in/check-out process was as seamless as I've ever experienced. Very well done!

Alice T. en

Grado:

El cliente no dejó un comentario.

Lindsey R. en

Grado:

El cliente no dejó un comentario.

Lauren K. en

Grado:

I returned the UHaul the same day that I used it. I received a bill that said I had the UHaul for 3 days and was charged $80 extra... no one in customer service is responding to me.

Craig W. en

Grado:

El cliente no dejó un comentario.

Rich J. en

Grado:

El cliente no dejó un comentario.

Paul M. en

Grado:

El cliente no dejó un comentario.

Robert P. en

Grado:

Worst experience I’ve had with a company in some time. Not the guy at this locations fault whatsoever, he was good.

Keith S. en

Grado:

El cliente no dejó un comentario.

Greg B. en

Grado:

El cliente no dejó un comentario.

Evan P. en

Grado:

The self check in process took way too long. I waited over 5 minutes for the online agent just to respond. It took so long that I had to go inside the store to complete the check in process in person. Overall it took 20 minutes for me to get the truck from the time I arrived to the store.

Deepak S. en

Grado:

El cliente no dejó un comentario.

Mary Kathleen S. en

Grado:

El cliente no dejó un comentario.

James B. en

Grado:

The worst customer service I have ever experienced .

Michael G. en

Grado:

El cliente no dejó un comentario.

Mike K. en

Grado:

Made it quick & easy. In & out in mere minutes. Even hooked the trailer up for me. Ive rented several times over the years, this will be my call first place from now on. Thanks!!

Charles D. en

Grado:

El cliente no dejó un comentario.