Customer Reviews for BP Farmingdale
(U-Haul Neighborhood Dealer)

20 reviews

4800 Hempstead Trnpk   Farmingdale, NY 11735
(Located on Hempstead Turnpike just W of Merrits Rd and E of Bethpage Pkwy, Located next to Doctors Immediate Care, in between Oak and Walnut St)

(516) 986-2132

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(516) 986-2132

4800 Hempstead Trnpk
Farmingdale, NY 11735
(Located on Hempstead Turnpike just W of Merrits Rd and E of Bethpage Pkwy, Located next to Doctors Immediate Care, in between Oak and Walnut St)

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

It's only a drop off-site with no inventory..

sal farino 
Rating:
2.0

I had ordered 10# moving trucks online when I was ready to pick up the truck I received a call from u haul customer service the truck, was not available which I ordered. I called BP 4800 Hamstead turnpike at 45 pm pick up the truck When I received their guys gave me the phone number to call and communicate directly with them, I called that number several times but didn't get an answer. After 45 minutes he called to pick up the truck. According to my experience, the level of service is very poor.

Asif Pervaiz 
Rating:
5.0

Customer did not leave a comment.

Michael Proper 
Rating:
5.0

Left van in condition I found it. Empty water bottles, McDonalds bags stuck in the door pockets. The address of this pick up site is 48 not 4800

joseph Lauri 
Rating:
3.0

Was told to call U-Haul rep. Person at place was no help.

Wayne Wells 
Rating:
5.0

Customer did not leave a comment.

MICHAELKONG SIU 
Rating:
4.0

Customer did not leave a comment.

PHILIPG BUERKLE 
Rating:
5.0

Customer did not leave a comment.

marilyn worby 
Rating:
5.0

Adam was fantastic.

Sandra Balena 
Rating:
5.0

Customer did not leave a comment.

Theresa Trancho 
Rating:
3.0

Make sure trucks are clean. And mirrors that are not damaged. I reported thus to a uhaul rep.

jacqueline califano 
Rating:
5.0

very helpful

Muhammad Shahid 
Rating:
1.0

Very upset with the whole experience, would never ,pick- up at a service station again

Larry Bennett 
Rating:
5.0

Great experience

ROBERT MCDONOUGH 
Rating:
3.0

The drop-off location was a BP gas station, not a U Haul dealer. I was not told this in advance and had to stop on the side of the road and ask if this was the correct location. i was then given a phone number to call to arrange drop-off of the truck. When i called, no one answered and the call went to voice mail. But the voice mail box was full so i could not leave a message. Fortunately when i tried the number again several minutes later, someone answered and told me to leave the keys with the service station and he would pick up the truck later. i told him about the mirror issue and took photos of the mirror and milage / gas gauge and sent them to him. I told me the company would "take care of me", implying I would receive some money back for this seriousness of the mirror malfunction. I guess i will believe it when i see it.

daniel edelstone 
Rating:
5.0

Customer did not leave a comment.

Timothy King 
Rating:
5.0

Customer did not leave a comment.

Ingrid Portillo 
Rating:
3.0

Customer did not leave a comment.

Ramon Garcia 
Rating:
5.0

The mobile app needs work. The return process was abysmal. The app/webpage restated at least 3 times after submitting a photo as directed. Something that should have been quick was time consuming. I would have been better off going inside and checking out at the desk than continue to use the mobile check out app. I did complete the mobile check out and paid for the rental. The payment part was quick and easy since my credit card was on file as part of the reservation.

Charles Hall 
Rating:
5.0

Just answer the phone upon my return of the vehicle. Other than that everything was wonderful!! Thank you. This representative on the phone was very pleasant and easy to work with . I shall rent from that location again.

Beatrice McLaughlin 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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