Customer Reviews for BJ's Classic Autos
(U-Haul Neighborhood Dealer)

216 reviews

1223 N Cedar St   Rogers City, MI 49779
(@ Us 23)

(989) 734-7805

Office Hours

  • Monday - Friday:
    9 am - 12 pm / 1 pm - 5 pm
  • Saturday - Sunday:
    Closed

Services at this Location:

Contact Us

(989) 734-7805

1223 N Cedar St
Rogers City, MI 49779
(@ Us 23)

Services at this Location:

Office Hours

  • Monday - Friday:
    9 am - 12 pm / 1 pm - 5 pm
  • Saturday - Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great guy! Referred me to a wonderful mover, Fred, and his helper. Excellent service.

David Henshaw 
Rating:
5.0

Nothing I can think of

Andrea Kegg-Beemer 
Rating:
5.0

The gentleman who served us was courteous and helpful. His UHaul program got us on our way in no time at all.

Alida Bywater 
Rating:
5.0

Easy drop off location, person I talked to was nice.

Sara Pikora 
Rating:
5.0

Boyd was very helpful and hooked up the dollie and showed me how to secure the vehicle

David Miller 
Rating:
5.0

Customer did not leave a comment.

Christine Johnson 
Rating:
5.0

Customer did not leave a comment.

dale foster 
Rating:
5.0

Customer did not leave a comment.

Kurt Carlson 
Rating:
3.0

Customer did not leave a comment.

Joe Slaght 
Rating:
5.0

Customer did not leave a comment.

Brett Johnson 
Rating:
3.0

Customer did not leave a comment.

Julian Balcorta 
Rating:
5.0

Boyd completed my reservation when I was unable to do a self check out with my smart phone. When I returned the truck, he came right out of his shop to close out the transaction.

Ronald Beacom 
Rating:
5.0

Customer did not leave a comment.

Mike Kelderhouse 
Rating:
5.0

Customer did not leave a comment.

Craig Goodlock 
Rating:
3.0

Customer did not leave a comment.

Timothy Pritchard 
Rating:
5.0

Customer did not leave a comment.

Shanasee Tersigni 
Rating:
5.0

Atul at Homosassa Citgo was very friendly efficient and inspected the trailer. He is a very valued member of your staff

lawrecce mcdonald 
Rating:
5.0

Customer did not leave a comment.

Thomas Neumeyer 
Rating:
5.0

Excellent personal service

Donald Swaninger 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Graham 
Rating:
2.0

When online enter the card number and insurance options...I didn't expect that was a waste because the insurance options was picked by the supplier. Why, probably to get more out of people.

JeremyStephanie Wendt 
Rating:
1.0

I did not drop the equipment off at this location

Jeffery Blue 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH WICKERSHAM 
Rating:
5.0

Customer did not leave a comment.

Scott Ellingsen 
Rating:
5.0

Great customer service!!! Fast and friendly, with very well maintained equipment!!!

Thomas Maher 
Rating:
3.0

didnt supply a coupler pin.

Joshua Bates 
Rating:
5.0

Boyd handled the return quickly and professionally.

Thomas McFall 
Rating:
3.0

The response about location cleanliness is based on the lot being gravel (not paved) and since it has been wet due to spring thaw it was wet and muddy. The owner was very nice and treated us great.

Brett Johnson 
Rating:
4.0

Customer did not leave a comment.

Daryl Johnson 
Rating:
3.0

My online app would not allow me to finish my return. I had to call and return the U-Haul. Other than that it was an easy service.

Sierra Veihl 
Rating:
4.0

Customer did not leave a comment.

WILLIAM DODSON 
Rating:
3.0

Customer did not leave a comment.

EDWARD WILLIAM HUFNAGLE 
Rating:
5.0

Customer did not leave a comment.

James Worm 
Rating:
4.0

Teel customer to book at your site. Except for BJ,s I heard a lot of confusing information and one location in Lachine never bothered to call.

David Patterson 
Rating:
5.0

Owner was great to work with

Thomas Nowak 
Rating:
4.0

Customer did not leave a comment.

Bill Colorite 
Rating:
3.0

Customer did not leave a comment.

Kadince Frost 
Rating:
5.0

Customer did not leave a comment.

Levi Johnson 
Rating:
4.0

Customer did not leave a comment.

David Regelbrugge 
Rating:
5.0

Customer did not leave a comment.

RICHARD LAMB 
Rating:
3.0

Customer did not leave a comment.

Kevin Riha 
Rating:
4.0

Website reservations need to improve.

Lundeen David 
Rating:
5.0

Customer did not leave a comment.

ELLEN DANA ROOF 
Rating:
3.0

Proprietor was not friendly and acted like it was a bother to serve us.

Gale Owen 
Rating:
5.0

Customer did not leave a comment.

Gary Thomas 
Rating:
5.0

Customer did not leave a comment.

LILLIAN DIANE ROSE 
Rating:
5.0

Customer did not leave a comment.

ELLEN DANA ROOF 
Rating:
5.0

No issues. Fast return.

Pamela Baker 
Rating:
5.0

Customer did not leave a comment.

Kenneth Huss 
Rating:
4.0

Customer did not leave a comment.

Steve Calliea 
Rating:
5.0

Customer did not leave a comment.

Andrew Hess 
Rating:
5.0

Mr Boyd was great! I'll rent from him again soon!

Mark McLean 
Rating:
5.0

Customer did not leave a comment.

PAUL PRZYBYLA 
Rating:
5.0

Customer did not leave a comment.

Randalgeorge Maes 
Rating:
5.0

Customer did not leave a comment.

CHRISTENE PERYSIAN 
Rating:
5.0

Customer did not leave a comment.

Rodneyjames Krueger 
Rating:
5.0

No improvements needed

ANGELIQUE IRIS DAVIS-EAGLESON 
Rating:
5.0

Customer did not leave a comment.

Duane Behrens 
Rating:
5.0

Customer did not leave a comment.

Steve Mazur 
Rating:
5.0

Customer did not leave a comment.

STEPHEN FROST 
Rating:
3.0

Customer did not leave a comment.

Anita Donnan 
Rating:
5.0

Customer did not leave a comment.

LEROY GRULKE 
Rating:
5.0

Customer did not leave a comment.

Steve Jubik 
Rating:
3.0

Customer did not leave a comment.

Randy Sareda 
Rating:
5.0

Customer did not leave a comment.

Thomas Neumeyer 
Rating:
5.0

Nothing. Boyd did a wonderful job.

Melissa Linick 
Rating:
5.0

Customer did not leave a comment.

Carol Matthews 
Rating:
4.0

Customer did not leave a comment.

RANDY MAES 
Rating:
5.0

Customer did not leave a comment.

Deborah Faison 
Rating:
4.0

Customer did not leave a comment.

William Dulisch 
Rating:
3.0

Customer did not leave a comment.

Heather Ather 
Rating:
5.0

Customer did not leave a comment.

jeffrey schmeling 
Rating:
4.0

Customer did not leave a comment.

Russell Martin 
Rating:
5.0

The reservation was exceedingly inept. I reserved and confirmed a 6' by 12' open trailer with a ramp to go one way. The location I was told I could get it at was agreeable and on my way. When I arrived at the location to pick up the open trailer there was none at that location. The location does not have any open trailers with ramps. So I had to waste more of my time to call and fix the big mistake that uhaul made. The only trailer I was then allowed to use to go one way was a 5' by 9' open trailer with a ramp. This however I could have picked up at home and then consequently returned to the same place. Saving me over $100.00. But as it turned out, since I had already left home I could not do this and had to go to another location to pick it up and drop it off at home. I am very disatisfied with the service I received with uhaul and will not use your service again.

Kashamarie Mulka 
Rating:
5.0

Just dropped off and Boyd took care of everything. Easiest return yet.

Jayallen Schuiteman 
Rating:
2.0

There is a problem with cell service because it is out in the boonies. It took 45 minutes for all pictures to successfully upload.

Melanie Lounds 
Rating:
5.0

Customer did not leave a comment.

Dan Wozniak 
Rating:
5.0

Boyd was very helpful an accommodating. Reccomend this business to anyone in need of a U Haul.

Dennystewart Mckinney 
Rating:
5.0

Friendly and efficient

Allen Libkie 
Rating:
5.0

Customer did not leave a comment.

Gary Weisenburg 
Rating:
4.0

Customer did not leave a comment.

Michael Vogel 
Rating:
5.0

Customer did not leave a comment.

Deshawn Reyes 
Rating:
5.0

Customer did not leave a comment.

WILLIAM DASHNER 
Rating:
3.0

Customer did not leave a comment.

larae rutenbar 
Rating:
3.0

Customer did not leave a comment.

Ellen Roof 
Rating:
5.0

Customer did not leave a comment.

Andrea White 
Rating:
5.0

Lift the wipers when it gets cold. When I picked up the truck the wipers were frozen to the windshield. I had to sit for 10+ minutes waiting for the windshield to defrost so I could drive away. Something so simple would be such a help.

Jeffrey Wood 
Rating:
4.0

Customer did not leave a comment.

MICHAEL BENNETT 
Rating:
5.0

Customer did not leave a comment.

greg gapczynski 
Rating:
5.0

Customer did not leave a comment.

john krajenta 
Rating:
4.0

Great people and service

larae rutenbar 
Rating:
5.0

I was treated kindly & in a very Professional manner ... will return for any future needs .. Thx Montgomery Farrar

monty farrar 
Rating:
4.0

Customer did not leave a comment.

Michael Moore 
Rating:
3.0

Customer did not leave a comment.

eric tinkham 
Rating:
4.0

I was a bit surprised to discover that I was expected to provide a lock on the back of the truck and to leave the key in the key drop box (we arrived shortly after closing time). U-Haul should issue a lock and key for that purpose. A copy of the owner's manual would also have been useful.

James LARMORE 
Rating:
5.0

The trip was easy and a comfortable one. If two women, ages 71 and 76 can so it, anyone can. With the AC, radio, power steering and great instructions, the 240 mile trip with the 15 ft truck the was easy. I recommend UHaul over any other hauling/moving company.

Susan Trojanowicz 
Rating:
5.0

Customer did not leave a comment.

Janine Gaynier 
Rating:
5.0

Customer did not leave a comment.

WILLIAM DASHNER 
Rating:
5.0

Customer did not leave a comment.

Catherine Stoehr 
Rating:
5.0

Customer did not leave a comment.

David Ball 
No reviews have been submitted for this location.

Additional Services at this Location

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