Nick was extremely helpful when I couldn't figure out the app and came late and was all flustered. He got the truck ready for me, zipped through the checkout expertly and even held an umbrella for me while it was raining. I will rent from his location again and recommend him to everyone I know. He saved the day when Budget cancelled my reservation last minute.Jennifer O.
Customer Reviews for AutoPilot Of Orem
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
good all around. friendly and quick.bradley B.
Quick in and out. Other reviews described how to find it so it wasn't difficult at all. Excellent customer service at the site and perfect trailer for our needs!! Will use again if the need arises!Quintin W.
El cliente no dejó un comentario.PAUL H P.
Place was a little hard to find with the trucks stashed in the back, but the guy who assisted me was very helpfulBrian M.
The location was fine, just right next to someone's house down a weird alley. We had a lot of trouble trying to find it and we live in the same area, it was hidden down some weird residential street. The app was a total joke! It was so hard to figure out and complete. Need alot more help getting that fixedCammi F.
Make sure to have contact information at the location in case the attendent isnt on site (the office was not easily found) we called (I had the number from HQ) and he came right out.JERRY P.
Hard to findMarcus G.
This location would pose an issue if it was raining, as the equipment was on a very dusty dirt lot. Other than that, the gentleman that helped me was very kind.Bridger H.
El cliente no dejó un comentario.Matias R.
The truck was very dirty inside (dog hairs) and out, but I think it had only arrived the night before.Sylvia C.
El cliente no dejó un comentario.REBECCA H.
Try not being so nice :)SCOTT B.
El cliente no dejó un comentario.Keith C.
El cliente no dejó un comentario.Philip B.
I've rented U-Haul vehicles several times over the years. This location was by far the best location! The folks were friendly, patient, and knowledgeable. I would definitely start my next U-Haul search with this location again.Reuben P.
Kind of hard to get in and out of. Otherwise ok.ANTHONY W.
No one was there when I went to pick up the truck. I had to call 3 numbers before I got ahold of someone to give me the code to get the key. Not a good experience.DONNA S.
El cliente no dejó un comentario.John C.
El cliente no dejó un comentario.RANDALL A.
El cliente no dejó un comentario.Amy C.
He was nice but uhaul is still trashCharles D.
El cliente no dejó un comentario.Adam B.
El cliente no dejó un comentario.KEVIN M.
Very small and crowdedTAUAILOTO I.
Hard to findGARY S.
Simple and easy rentalJasmine C.
El cliente no dejó un comentario.Genni L.
El cliente no dejó un comentario.Peyton C.
The location was a little difficult to find; we drove past the entrance and started visiting businesses to find the storefront. The manager ran across the parking lot to reach us and walked us right into the uHaul parking area. Service was great, quick, and very positive. Please send this location adequate branded signage as soon as possible!trent F.
I was overchargedNate F.
This was the worst pick up, the online check in took hours. Couldn't verify, biggest pain in my ass. So frustrating and we were over an hour to an hour and a half late to start moving bc of it. Awful online check system, not happy at all.Olivia J.
fast and easy and very friendlyRobert L.
The manager at this S/W Orem location went above and beyond his customer service by locating an available truck for me to rent locally at the last minute after my online reservation and confirmation fell through.LORI E.
El cliente no dejó un comentario.Sarah F.