Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had my reservation for a one way in my first contract I was told something went wrong I had to do a different contract and the guy that did my second contract had it to be returned at the same place when I called customer service I spoke with Miguel he told me I can drop it at the location in Palm Bay since that's what I had on my first reservation so now I get a $543 charge stated that I dropped at a wrong location after I was told to dropped there by Miguel and that's what I had in my forst contract as well therefore would like to get it refunded please.
evens antoine
Rating:
5.0
Customer did not leave a comment.
La Torsha
Rating:
5.0
Customer did not leave a comment.
Franklin Services
Rating:
5.0
Customer did not leave a comment.
Nairobis Sotolongo
Rating:
5.0
Customer did not leave a comment.
Franklin Services
Rating:
5.0
Customer did not leave a comment.
La Torsha Veasey
Rating:
5.0
Great job , fast service!
Angelo Fernandez
Rating:
5.0
Customer did not leave a comment.
Franklin Services
Rating:
5.0
Customer did not leave a comment.
SHAMEEKA EARLY
Rating:
5.0
Customer did not leave a comment.
Franklin Services
Rating:
5.0
Customer did not leave a comment.
Franklin Services
Rating:
5.0
Customer did not leave a comment.
Franklin Services
Rating:
5.0
Customer did not leave a comment.
Chimene Fleurissaint
Rating:
5.0
Customer did not leave a comment.
Franklin Services
Rating:
5.0
Very good I can to recommend
Jorge Carrazana
Rating:
5.0
Nothing everything was excellent
Abraham Dupree
Rating:
5.0
Customer did not leave a comment.
Franklin Services
Rating:
5.0
Very nice and professional and polite and caring
tangela cooper
Rating:
5.0
Customer did not leave a comment.
ANAAMMARIA TOLLER
Rating:
5.0
Customer did not leave a comment.
Franklin Services
Rating:
5.0
Everything was great!
Kizzie Robinson
Rating:
5.0
Customer did not leave a comment.
Franklin Services
Rating:
5.0
Customer did not leave a comment.
Franklin Services
Rating:
3.0
Customer did not leave a comment.
Ronald Weaver
Rating:
5.0
Customer did not leave a comment.
Franklin Services
Rating:
5.0
The person that help me was very helpful and friendly
Shavondra Myles
Rating:
5.0
Customer did not leave a comment.
Elandus Ford
Rating:
5.0
Eric was amazing
Juan Manzano
Rating:
5.0
Customer did not leave a comment.
leonard howard
Rating:
5.0
Customer did not leave a comment.
Shameka West
Rating:
5.0
Very professional and helpful. Thank you!
Solanges St. Plite
Rating:
4.0
Customer did not leave a comment.
Julian Falgons
Rating:
4.0
Customer did not leave a comment.
Wilson Natalie
Rating:
5.0
cannot think of anything, all was good!!
Alexandra Slavkovic
Rating:
5.0
Rent truck for a week plus one day free ofert be gray for customer. Thank you
JORGE RIGAUD
Rating:
5.0
They was very professional and good at they work friendly and kind.
wanda summerall
Rating:
5.0
The guys working there could not have been more nice and helpful. Great location!
Juan Lopez Jr.
Rating:
5.0
Nice customer service 👌
WALTER SANMARTIN
Rating:
5.0
Customer did not leave a comment.
Paulo Araujo
Rating:
5.0
Customer did not leave a comment.
leonard howard
Rating:
5.0
Customer did not leave a comment.
leonard howard
Rating:
5.0
Customer did not leave a comment.
leonard howard
Rating:
3.0
Customer did not leave a comment.
Jesus Jimenez
Rating:
5.0
Customer did not leave a comment.
Felicia West Campbell
Rating:
5.0
Incredible service - super wowed - best U-Haul experience in Miami.
Evan Marcus
Rating:
5.0
Customer did not leave a comment.
leonard howard
Rating:
5.0
Customer did not leave a comment.
Franklin Services
Rating:
5.0
Customer did not leave a comment.
Shaniqua Seymour
Rating:
5.0
Customer did not leave a comment.
Harold Jean-Baptiste
Rating:
5.0
Customer did not leave a comment.
Franklin Services
Rating:
5.0
Staff was FANTASTIC!!
Gladiest Barnes
Rating:
5.0
Everything was on point I don’t have anything
joy Battle
Rating:
5.0
Customer did not leave a comment.
Franklin Services
Rating:
5.0
Customer did not leave a comment.
DANIEL JOSEPH
Rating:
5.0
Wonderful customer service at both ends.
william harrington
Rating:
5.0
Customer did not leave a comment.
Franklin Services
Rating:
5.0
None keep up the good work you all are doing four the customers in day are very nice to the customers to in thank you all four your service in have nice day
Roger Morrow
Rating:
5.0
Customer did not leave a comment.
leonard howard
Rating:
5.0
Customer did not leave a comment.
leonard howard
Rating:
5.0
Customer did not leave a comment.
leonard howard
Rating:
5.0
Customer did not leave a comment.
leonard howard
Rating:
5.0
From check-in to checking out everything was smooth and effortless. Both men that helped me were super nice, helpful and engaging.
Kristie Hinchman
Rating:
5.0
Customer did not leave a comment.
leonard howard
Rating:
1.0
Terrible experience, charged me for extra days that I didn't have a truck, never sent me a receipt and charged my card twice.
Anna Umynska
Rating:
5.0
Customer did not leave a comment.
FONDRELL HIGHTOWER
Rating:
5.0
Customer did not leave a comment.
Nicole Davis
Rating:
5.0
A discount
PEARL WALDEN
Rating:
5.0
My second time on this location. Great experience. Recommended to all my friends.
Branimir Stanimirovic
Rating:
5.0
Manager Eric was great. Although I'd reserved a trailer, the prior user did not return in time for my pick-up. Eric made accommodations for me to rent a truck with favorable return provisions.
John Lanpher
Rating:
5.0
Customer did not leave a comment.
Gaylynette Dunn
Rating:
4.0
Customer did not leave a comment.
Latoya McCoy
Rating:
5.0
Customer did not leave a comment.
Branimir Stanimirovic
Rating:
5.0
Customer did not leave a comment.
Gaylynette Dunn
Rating:
5.0
Customer did not leave a comment.
Regina Jones
Rating:
5.0
Customer did not leave a comment.
Franklin Services
Rating:
5.0
Customer did not leave a comment.
Gaylynette Dunn
Rating:
5.0
Eric, the center manager and his son are awesome, have rented twice from this location in the last 2 months and get great service.
Philip Villegas
Rating:
5.0
Customer did not leave a comment.
SAMUEL HAY
Rating:
5.0
Customer did not leave a comment.
Matthwe Haehl
Rating:
2.0
La persona se fue y no recibió el camión demoré casi 50 minutos haciendolo con el tlfn0 la entrega por qué en el sitio no llegaba el internet la ubicación es la 821 ne 79 Th ST
Wilder Osecha
Rating:
5.0
The contactless method to return a rental truck is exciting and great. Big👍 up for U-haul for being there when I needed them the most.
William E Longley Jr
Rating:
5.0
Customer did not leave a comment.
Flavia Fogli
Rating:
5.0
Customer did not leave a comment.
Gaylynette Dunn
Rating:
5.0
Awesome customer service
Linda Michel
Rating:
5.0
Great experience. Very nice guy who checks you in.
maryjane weingarpner
Rating:
5.0
Customer did not leave a comment.
Patricia Hernandez
Rating:
5.0
Great customer service!
Ezra Dieuveille
Rating:
5.0
This was, by far the best experience with U-Haul I had. I highly recommend this location and Eric for renting your track
Guillermo Rastelli
Rating:
4.0
Customer did not leave a comment.
ARIANDY PEDRAZA
Rating:
5.0
Just keep making them feel like family
Angela Starling
Rating:
5.0
Customer did not leave a comment.
Fernando Gordon
Rating:
4.0
Customer did not leave a comment.
Jasper Starks
Rating:
5.0
Customer did not leave a comment.
Kirkland Powell
Rating:
5.0
Customer did not leave a comment.
Andrew Dinkins
Rating:
5.0
Customer did not leave a comment.
MICHAEL BROWN
Rating:
5.0
Thahk you for your services was great
Jorge Rigaud
Rating:
5.0
Customer did not leave a comment.
jacqueline pirolo
Rating:
5.0
I Have no complaints, Mr. Eric and his assistant was super. Very patient and respectful. Thank you guys