Excellent and speedy in and out service
Ramon Flores Jr
Customer Reviews for Automotive Specialists
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Hector and his secretary At the Valley center location on Lilac Road were excellent. The truck and help they provided were pivotal for our move. RAFA was an amazing worker and we cannot thank him enough. I would refer anyone who needs reliable and affordable moving equipment , supplies and help to this location, and will definitely use them again!
Mariesa SeversonAll was good. The manager was extremely helpful and courteous.
Michael CummingsGreat customer service from beginning to end. All locations were served by awesome staff and equipment. Thanks for helping me out with something I am not used to doing.
antonio jimenezExtremely helpful, and nice.
MICHAEL DUFFY1) I was supposed to drop off in Escondido but I got diverted here 20 minutes away. 2) there was no one there to check the trailer in despite it being 10:30 in the morning 3) I received a notice two days later that I never dropped the trailer off, it was a good thing that I had taken several pictures to document when and where I dropped it off.
ROBERT CLARKOriginal pictures did not match condition of trailer, poor cell service for disputing pictures.
Sean WalkerOwner very customer service oriented and polite! Unlike others I have used =
TERRENCE MICKLOSVery supportive staff.
Julian PenaAmazing customer service. We loved Roger and Jolene thank you so much guys and will be using you in the near future when we move into our new place. Brittany and Joey
BRITTANY PINCKERDI chose to pick up my uhaul at a closer address and you all switched the day before my reservation. I had to drive 2 hours round trip to just pick up to uhaul which I didn’t account for that additional gas in my budget. And when I spoke to customer service they basically told me it is what it is and no sort of compensation was going to be credited to me.
Garrett DeSalleHector, Fernando & Lucy went above and beyond to make our Rental a Great Experience! Automotive Specialists is the epitome of what Customer Service should be! Fantastic!
Kimberly Laventure