El cliente no dejó un comentario.ROCKY M.
Customer Reviews for Automotive Professionals
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.ALBERT B.
Joe Harris who helped me was great!curt L.
El cliente no dejó un comentario.brian L.
Albeit we had a VERY good experience with the truck and the personnel renting it. We had a horrible experience with the Moving Help. It was tough communicating prior to the move and then they did not show up!! Later they claimed there was a typo and instead of 10/16 at 8, they said it was 8/16 at 10, but still couldn't make it til 11. I canceled and used friends. Judith Taylor-McAfeeJudith T.
El cliente no dejó un comentario.Jerry C.
Very nice guy and very professional and helpfulPaul O.
El cliente no dejó un comentario.Charlie C.
I got the truck and the power Steering pump was going out . The guy that helped us was great except he put the rental in the wrong name . It should be in my name but he put it in the driver's nameElise T.
El cliente no dejó un comentario.Zachary M.
El cliente no dejó un comentario.james M.
I made my UHaul reservation for a 10' 19.99 in-town move with â€œequipment guaranteed.â€ However, the truck size and price I reserved was not available when I arrived at the UHaul facility. The kind man helping me said he would give me the larger truck, but still only charge me the original price from my reservation agreement. Upon receiving my receipt this morning, I found that he did in fact charge me the higher price and did not hold to our agreement. Outside of this particular establishment there is a sign that reads â€œReservation Guaranteed As Agreed or Get $50â€ and I would like to follow up on that offer.CHRISTINE H.
The service is fine. The location isn't super easy to find, although Google maps will get you there.STEPHEN L.
El cliente no dejó un comentario.william O.
Better Signage to make location easier to identifyERIC Y.
El cliente no dejó un comentario.GARY S.
U-Haul services are offered here and Due to the wildfires, I needed a tow a vehicle off my property, and take it one way across the country. I preordered the dolly.. specifically denied the insurance. When I went to check out I should have payed more attention but I was worried about the fire and getting vehicles to safety. He added the insurance with out talking to me or asking me about it. When we went to the dolly, it was literally the worst of the three dollys available, I requested another dolly but he said he couldn't change the paperwork at this time. The dollys fenders were broken and literally falling off, I had to secure them with rope so they wouldn't fly off on the hwy. The straps that secures the vehicles wheels to the dolly were frayed and very questionable. The wiring was frayed for the lights and when I finally did get to my destination I was told that this dolly should have never been in service, and he would not place it in service until all of the issues were addressed by Uhaul. The gentleman who gave me the dolly in Montana is an older gentleman who appears to run a mechanical repair shop called the Auto Pro's . If he was willing to place me and my property danger and lie blatantly about getting another dolly tells you a lot about a person who runs a business and their business practices. His dishonesty makes me question his shops diagnosis and truthfulness when repairing vehicles. I would not recommend him for Uhaul rentals or mechanical repairs..!!! He placed my safety and those on the road with me at risk. This is UNACCEPTABLE in any situation and thank god I made it.Juan D.
El cliente no dejó un comentario.Stephen W.
Extraordinario servicio al clientePatti S.
super friendly and helpful staff - fantastic experience - will definitely use again! ¡Gracias!Brandy W.
El cliente no dejó un comentario.Byrd O.
El cliente no dejó un comentario.Aaron J.
El cliente no dejó un comentario.MARK N.
Best customer service great experience and fastChristopher S.
El cliente no dejó un comentario.Daniel S.
We had a positive experience from the beginning the end.PAUL C.
El cliente no dejó un comentario.PHILLIP T.
A UHaul sign by the road - was confusing to find, awesome location though as lots of room so I didn't need to back up and exceptional personnelJillian O.
Great guys working, honest, trustworthy. Definitely recommendColby C.
Given my reservation was transferred from a Kalispell location to this location due to lack of equipment they went above and beyond to assure I got a truck for my move. The truck I was supposed to have was to be dropped on Monday, Memorial Day, while they were closed and by mid afternoon on Tuesday they still didn't have a truck for me. At 3:30 they called and said they had just gotten a truck in and would need about 30 minutes to get it ready for me. They were just finishing washing it when I arrived and they got me equipment and signed out in a very timely manner. Great folks!Richard B.
El cliente no dejó un comentario.Jeffrey E.
El cliente no dejó un comentario.Wanda S.
El cliente no dejó un comentario.Aaron O.
Couldn't have been nicer. Five stars!kevin K.
The ratchet strap was so badly rusted I had to lubricate it to get it to operate properly.SCOTT M.
El cliente no dejó un comentario.mike Y.
El cliente no dejó un comentario.Robert S.
You have my email address Rrudig@gmail.com attached to a Randy Adcock . That is not me. Please remove my email address from his record. Thank you Rebecca FraasRandy A.
We called Mike after closing and he kindly offered to come in when we got to town and set us up with a trailer so we could continue our trip. Much appreciateddoug W.
El cliente no dejó un comentario.Denise A.
El cliente no dejó un comentario.Henry L.
El cliente no dejó un comentario.Justin T.
El cliente no dejó un comentario.Timothy C.
I filled this out already. The truck was dusty on the inside (I cleaned it), the office was far away from the truck (5-10 min walk), and the cost was exceptionally high. I wouldn't repeat that rental experience.JOE B.
I was able to pick up the truck, but it was dusty on the inside (I wiped it down). The guy I picked up the truck from was difficult to find and on the opposite side of the giant building (a 5-10 min walk from where the truck was parked), so I had to walk over there get the key, then walk back. Also the cost was quite a lot. I was surprised that the mileage rate was so much. $.89 per mile is a lot for a round trip to Great Falls in two days. If I have to do that again I will not use Uhaul.JOE B.
El cliente no dejó un comentario.Leslie R.
very helpful during an extremely stressful timeMICHAEL M.
Did not go in buildingALBERTA L.
El cliente no dejó un comentario.Kevin B.
Hard to find.phyllis G.
El cliente no dejó un comentario.RAYMOND K.
Everything was perfectAl C.
Were excellent thanksMike L.
El cliente no dejó un comentario.Brent S.
El cliente no dejó un comentario.Christopher N.
The insurance charge was not shown on the estimate. Furthermore, I have coverage on my auto insurance so it was redundant and could not be removed.Stephen N.
All the staff there were awesome! Very clean place with great guys!Mitch B.
El cliente no dejó un comentario.Duane B.
El cliente no dejó un comentario.Kelly H.
Your self-return from an Apple cell phone is poorly designed and difficult to use.richard H.
Great experience, I will do business again with uhaul.Mark G.
El cliente no dejó un comentario.Nathan H.
Jennifer has always been one of the best representative for Uhaul rentals. Trucks are always ready and she is very helpful in every aspect of the truck rental experience.Kevin A.
El cliente no dejó un comentario.Steven S.
El cliente no dejó un comentario.JOHN M.
The furniture pads I received were wet and frozen solid. Not usable. It's unfortunate that I paid money for an item I couldn't use.Cori S.
El cliente no dejó un comentario.sTEVE W.
The people were helpful, friendly, and accommodatingRon R.
It was an excellent experience from the reservation process to final hookup of the trailer. When I had some issues with the tow harness in my vehicle the company called upon one of the great technicians to repair the problem as soon as possible. Five stars for this Uhaul site!Richard L.
El cliente no dejó un comentario.Denise A.
El cliente no dejó un comentario.George P.
The truck was clean for the most part except for the compartment between the seats. It looked like there was a dog in the truck, and it had a bunch of dog hair in it.Karen V.
El cliente no dejó un comentario.Douglas G.
El cliente no dejó un comentario.Dennis B.
Al and the crew at Uhaul in Columbia Falls are great!!! They exceed my expectations!!Kevin A.
El cliente no dejó un comentario.Tom Z.
The staff was very helpful for my first hauling experience, and overall just very friendly.kimberly O.
El cliente no dejó un comentario.Tami M.
The truck wasn't ready. They said there was a 1/2 tank and I took a picture when I left and the tank was below 3/8. There was a terrible noise coming from the truck when it hit 65-70 mpg.Jason P.
El cliente no dejó un comentario.james L.
Always 5 Star Treatment..... Always use them!Marilyn M.
Fast and efficient. They appreciate our business.Marilyn M.
El cliente no dejó un comentario.Paul V.
My favorite Uhaul to rent from and people to deal with!Joey B.
You guys were great!Christopher B.
Jennifer is a pleasure to work with, she has everything ready on my arrival without fail. She should be Uhaul's Employee of the Year!!Kevin A.
El cliente no dejó un comentario.TERESA T.
El cliente no dejó un comentario.TROY B.
When moving in the winter its dangerous, the inside loading area of the U-haul is slick stainless steel no grip whatsoever, my dad fell down inside after loading some boxes, just like walking on solid Ice, there was no furniture drapes to lay down as there should have been to a U-haul renting customer, but other than that everything was good, good tires nice drive, a whole new level of greatness would come to U-haul if U-haul vehicles had 4-wheel drive or were all wheel drive! But it all worked out ThankyouDaniel M.
Excellent and timely check in. Great, clean, and friendly. I will always use UHAUL.Rolland N.
I just drove over 1000 miles in a nasty icy winter storm vechials all over in the ditch, chain warnings etc...and your uhaul handled great, not one problem stopping turning, mountin roads etc...I was impressed with the way it handled...Mike O.
El cliente no dejó un comentario.phil D.
El cliente no dejó un comentario.DAVID G.
Jennifer makmakes renting a truck a true pleasure.... she accommodates my every need and question....truck was ready to go when i got there..... Shes Great!!!Kevin A.
Super nice and friendly, This U-haul location went above and beyond and actually provided me a ride back to my home after dropping off my U-haul truck. Wish all U-haul dealers were so knowledgeable and nice!mike S.
I requested 6 foot interior clearance. I have a severe spinal arthritic disease which requires working in an upright position. I was assured the unit I rented had 6 foot clearance. I stand 5'5". The clearance did not accomodate my height and it was worse working under the raised door/gate. Extremely painful accomplishing the move.Marcy M.
El cliente no dejó un comentario.Richard M.
El cliente no dejó un comentario.Scott F.
El cliente no dejó un comentario.Larry L.
No issues, was very quick and friendly.Bruce L.