Over chargeJuan O.
Customer Reviews for Automotive Ingenuity
(U-Haul Neighborhood Dealer)
Pine Island, NY 10969
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 9 a. m. - 4:30 p. m.
- Sáb. - dom.: cerrado
- 9/28/2022 - 10/3/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Location's UHaul key box was hard to find, but my main problem is not with them. UHaul itself SUCKS as a service. Your mobile app is absolutely useless and left me essentially stranded for 15 minutes while trying to return the vehicle. I would take a photo of the odometer and gas as requested, but your app would not register that a photo was taken. I was only able to finally leave thanks to the help of a helpful customer service associate on your phone lines who marked my information remotely. Update your app!!!!Steven S.
El cliente no dejó un comentario.Miguel H.
The staff at this shop was awesome , totally coming back next time I need a uhaulRICHARDJ B.
This was the only location within 30 miles that offered the size truck I needed. It was 20 miles from my location so I had to pay $40 just to pick up and return the truck. Also, when I picked up the truck the blankets or moving pads that were included that I had requested were all wet and filthy and could not be used to move my furniture. I called U-Haul customer service and complained and was assured that these charges for the moving pads would be removed from my final bill. However when I received my final bill today I see charges not only for the moving pads but I only got 12 moving pads and at $10 per six moving pads I was being charged $30. I shouldn't have been charged anything because I could not use the blankets that were included. They spent the entire time I had the truck laying out to dry and were completely unusable and unsuitable for what I needed them for. I'm very dissatisfied with service from this U-Haul location and with U-Haul customer service.Cheri B.
El cliente no dejó un comentario.REUBEN K.
The movers we hired through you - Sunrise Movers - were superb!THADD G.
El cliente no dejó un comentario.COLLEEN L.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.Marino L.
El cliente no dejó un comentario.Krista A.
El cliente no dejó un comentario.Djoka C.
El cliente no dejó un comentario.Colin B.
El cliente no dejó un comentario.charles S.
Everything went smoothly.Richard C.
U-Haul rep should be more informative at pick up. I have never rented a truck before and was not sure what I needed to know. I had to ask, "where do I leave the truck?", "where do I leave the keys?", "what do I do if I have a mechanical problem?", "what is the phone # to call if I get stuck or if I will be late?", etc. Otherwise all was good.JOSEPHA L.