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JOHN K.
Customer Reviews for Automated Door Products Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very nice people, very accommodating,will definitely use them again when we need a trailer.
Maureen B.This truck was filthy and smelled of cigarette smoke and beer. The transmission did not shift properly. The windshield wiper blades were broken in strips. The rental agent did not do a pre inspection. The building entrance is not noticeable from the front lot and the stairs up were covered in spiders and cobwebs.
Pamela P.This location was too far away (30 minutes) when there were 2-3 locations within 5-10 minutes of my place of residence.
DAVID E.Customer service is a priority here too. They do a very good job as well.
DAVID C.Extremely polite and helpful.
BILLY C.Owner and staff very helpful and provide a great experience.
Michael B.Excellent vehicle to move over 800 miles and ease of returning to convenient location
Christopher B.Excellent Service! Clean truck, easy pick up and drop off.
RICHARD M.We have been to this location a few times and can never get a hold of owner and hardly seems to be at the location. Left unreturned messages. This last time our truck was not ready with the items we requested and being charged. Will never use this location again.
TODD M.Great friendly service
Jeffery D.We were charged for an extra day. Vehicle was returned on March 18, 2021 at approximately 4:20 pm not on March 19th. Sharon Barnett Cabinet Masters, Inc 867-877-9851
Jacob L.We were unable to get the truck from the first place we went. So we had to make multiple phone calls to get it straightened out. Then we ended up having to go to a further location so it cost more. Most of the customer service we received was good. Just frustrating to be told the mobile pickup was available when it was really not.
JAMES H.Nice people good service
Roman M.Again, everything was very good.
Ralph M.Tire on auto-tow dolly was defective, flat when loaded with vehicle-load. Rental contract @ pickup reports half-tank. Startiing the truck, it's tank was 3/8's full.
James J.Nice people good service
Roman M.GREAT SERVICE,GREAT EQUIPMENT
JEROME P.Everything was Great. Especially the Phone app for reserving and returning the unit. Thanks
LELAND C.This is for uhaul specifically. Not the location I picked up and dropped of. Uhaul online reservations was made 2 weeks before I needed the truck. The email ubaul sent me saod a location to pick up. When I arrive. Its the wrong location. And uhal website never informed me
Melissa B.Good service. Better in person than by using the i-phone I wish the truck had cruise control, but it handled well the fuel cap tether strap needs to have the screw tightened
MICHAEL D.None.
Sherry L.Owner was very helpful, congenial, cooperative, professional and personalable
Barbara W.The process was easy and quick. The representative was kind and efficient.
Arelis M.Great customer service.
CRYSTAL D.Great U haul rental business`
Larry H.A 6 x 12 trailer should have a jack!
Stacy R.I think U-Haul has the best auto transport i have every seen anywhere in the world. Thanks for being the best.
Steven E.I reserved a 17' truck and my reservation was confirmed. When I went to pick up the truck, only a 15' truck was available. The smaller truck which required me to make 2 trips instead of 1 and I was billed for the additional millage due to the 2nd trip. Very disappointing!.
CARRIE P.The man who works there was super friendly and helpful. The location was clean and organized. Great place!
Brittany I.This location was by far the best experience I have had. Friendly and helpful staff, great customer service. I will only rent from here moving forward.
DALE J.Excellent service
JAMES P.Turn truck in early and they were closed on Sunday. The self check in was log and took to much time.
MIKE M.Drop off location was great
Brianna C.The online processing was difficult. The need for additional info such as an "alternate contact" should be clearly stated upfront and not when you're trying to pick up the truck.
Charles S.Outstanding experience!
William J.easy peasy
Adam G.Keep up the Great work
Eddie H.The owner was awesome to work with.
David G.Great staff, friendly and very efficient service. The trailer was ready and waiting for us on time, clean and in great shape. Would highly recommend this location for anyone needing Uhaul trucks or trailers.
Allison P.The truck was ready and waiting with excellent and quick service to get us on the road. Full of fuel and clean with no delays and no waiting. The drop off was just as easy as the pick up and I cannot say enough about the friendliness of the staff. Thanks so much.
Allison P.Keith the owner was extremely friendly, flexible and helpful with the hookup to my vehicle. I have used this location several times and will use it again in the future if I need a trailer.
Joseph D.