Customer Reviews for Auto Tint & Accessories
(U-Haul Neighborhood Dealer)

974 reviews

9920 Wesley St   Greenville, TX 75402

(903) 224-4050

Office Hours

  • Mon: 8 am–6 pm
  • Tue: 8 am–4 pm
  • Wed-Fri: 8 am–6 pm
  • Sat: 9 am–4 pm
  • Sun: 10 am–1 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(903) 224-4050

9920 Wesley St
Greenville, TX 75402

Services at this Location:

Office Hours

  • Mon: 8 am–6 pm
  • Tue: 8 am–4 pm
  • Wed-Fri: 8 am–6 pm
  • Sat: 9 am–4 pm
  • Sun: 10 am–1 pm
Special Operating Hours
  • 3/31/2024: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Awesome Service

Sherwin Lewis 
Rating:
5.0

Convenient location and friendly staff

randall king 
Rating:
5.0

Customer did not leave a comment.

kevin mosher 
Rating:
5.0

Customer did not leave a comment.

david bacon 
Rating:
5.0

Customer did not leave a comment.

Alexis McCarthy 
Rating:
5.0

Customer did not leave a comment.

Robyn Joslin 
Rating:
5.0

Customer did not leave a comment.

william johnson 
Rating:
5.0

Customer did not leave a comment.

Tiffany Walton 
Rating:
5.0

Customer did not leave a comment.

Noah Agnew 
Rating:
1.0

This location is managed by a very rude older man. Upon arriving, he was out of the office and left a note on his door with his cell phone number to call because he was running an errand. I called twice with an issue checking in and picking up my rental and the man did not answer his phone. He finally arrived several minutes to an hour later as I was on the phone with tech support and proceeded to try to talk to me as I was actively engaged in conversation with the agent. I was asked if I knew where the lock box for the keys were located and I told the agent I would go inside and ask, As I was asking the man this question, the agent was simultaneously telling me to look on the southeast or southwest of the building. I did not hear as I was asking the manager where his lock box is located. The onsite manager then says " They just told you. Didn't you hear them? Can't you hear?" in a very rude and condescending way. After collecting the keys, I then proceeded to do the inspection on the truck for corporate. The pictures did not match the state of the truck as it had been several dented and gouged from a previous renter or driver. The manager of the location then proceeded to follow me around and tell me to "Just approve it. It's my truck. They already know about this. See the x's? Just approve the truck. Just hit approve. They already know about it. They don't ever use updated pictures." The x's he referenced were not of the current damage and the truck had obviously been damaged beyond the latest claim and I felt like he wanted to later accuse me of causing these damages to his truck. He also stated " Make sure you sweep out the back of the truck or they'll charge you a cleaning fee and I don't want to clean." also in a very rude and condescending way. I returned the truck with the back of the truck swept as he requested and he then filed a cleaning fee for the floor mats of the front of the truck, which he made no mention of cleaning and one would expect a reasonable amount of dirt on the floormat of a moving vehicle. This man seems bent on charging customers for anything he possibly can to extort additional money from them. I do not recommend this location to anybody. I, however, have had a pleasant experience with UHaul and tech support overall. I would recommend the company by and far to anybody needing a box truck. I will, however, warn them of this location and to steer clear of this particular person.

Amy Pettigrew 
Rating:
5.0

Customer did not leave a comment.

Daniel Downey 
Rating:
5.0

He was very kind and helpful. First time I rented from this location and I will use him every time I'm in town.

DANNY Wilson 
Rating:
5.0

Customer did not leave a comment.

jeremy underwood 
Rating:
5.0

Outstanding location! Great customer service! Kind, friendly and very helpful. The Best!

Richard Todd Campbell 
Rating:
5.0

I was contacted the day before that i would have to drive more then 10 miles to pick up my trailer. the customer service rep i worked with was very helpful and provided me outstanding customer service.

ALEXANDER IMHOLZ 
Rating:
5.0

Customer did not leave a comment.

courtney cloud 
Rating:
1.0

The man who rented it out to us was extremely rude, and over charged us due to miles we said we would go. He increased the amount by 10 miles which I think is unacceptable!

John Sayre 
Rating:
5.0

Customer did not leave a comment.

Kristi Land 
Rating:
5.0

Randy at Greenville Tx. made the process very convenient for me. I appreciate you Randy. Thank you.

randall king 
Rating:
4.0

Customer did not leave a comment.

Suzanne George 
Rating:
5.0

Customer did not leave a comment.

courtney cloud 
Rating:
5.0

Excellent location in Greenville TX

Alan Atkins 
Rating:
5.0

Customer did not leave a comment.

Dianna Riley 
Rating:
5.0

Service person was very friendly and helpful. Equipment and return were top notch and will use this location again.

Patricia Schor 
Rating:
5.0

Customer did not leave a comment.

Justin Langham 
Rating:
5.0

Customer did not leave a comment.

RICKY FISHER 
Rating:
5.0

Customer did not leave a comment.

junior pecina 
Rating:
5.0

Customer did not leave a comment.

Chris Hillmon 
Rating:
5.0

I have used this particular facility for moving equipment and I have been very satisfied with the service that I have received from Randy. Randy is very professional, polite and provides answers to all my inquiries. I highly recommend this location for any moving assistance you may need.

kathie cook 
Rating:
5.0

Randy was very helpful and I would go back to him.

dominique nelson 
Rating:
5.0

Customer did not leave a comment.

james smith 
Rating:
3.0

Online drop-off. Very upset that UHAUL OVERCHARGED my debit card without my permission and still hasn't credited my money back. The lady I spoke with today from the Columbus Ohio location was a rude arrogant troll and I can't fathom why she's employed.

LORI MALLORY 
Rating:
5.0

Customer did not leave a comment.

Bryan Mahaney 
Rating:
5.0

Customer did not leave a comment.

Sarah mowatt 
Rating:
5.0

Customer did not leave a comment.

Chip Millison 
Rating:
5.0

Customer did not leave a comment.

Karl Mitchell 
Rating:
5.0

Customer did not leave a comment.

Bobby Westmoreland 
Rating:
5.0

He made everything so easy to do. I appreciate him!

john santiago 
Rating:
5.0

Customer did not leave a comment.

Ben Pineda 
Rating:
5.0

Customer did not leave a comment.

shelby landrum 
Rating:
5.0

This was the best location I’ve ever rented from. The salesman was knowledgeable, friendly and quick. He helped me and was so kind. The equipment was clean and worked well.

Amber Mushonga 
Rating:
5.0

Very friendly and helpful Dealer.

CHRIS HARDIN 
Rating:
5.0

I pick up at the scheduled time. I called say I was going to be late turn it in . He said no problem leave the keys in the drop box . No extra charge. I wasn’t late

Jason Cosgrove 
Rating:
5.0

Customer did not leave a comment.

Derek Patterson 
Rating:
5.0

Dropped off after hours and did not have any interaction with anyone & was easy process

Gary Ramsey 
Rating:
1.0

I didn't want anything!!!! This was fraud and you ignored me

Zimbalist Odhams 
Rating:
5.0

Customer did not leave a comment.

Dandre Cooper 
Rating:
5.0

All was great

Ronald Gillean 
Rating:
5.0

Thanks ever so much for your friendly and professional service! I appreciated it very much!

Emily Martin 
Rating:
5.0

Fast and friendly, great experience!

judy hoyle 
Rating:
5.0

This is not a negative comment on the guy in Greenville, he was fabulous! Overall with uhaul, the check in and check out process is very tedious and too long. I can never get into the account without waiting for 15 mins. It’s too much. Y’all need to find a better method

Kalyn D West 
Rating:
5.0

The dolly mounted in the truck was unappreciated, it took up space that I needed and having to work around it was a pain.

Kevin Long 
Rating:
5.0

Randy was great and did an excellent job setting me up with my rental.

Henry Ervin 
Rating:
5.0

The location was not a problem at all. The owner was very nice and helped us get our Uhaul quickly, the problem was with the website double booking us for our uhaul at the location that was local, and us having to drive 20 miles each way to get this one.

Lorene Cramer 
Rating:
4.0

Customer did not leave a comment.

Debbie Harper 
Rating:
5.0

The Service Was Awesome!

Ben Terry 
Rating:
5.0

See previous comments….

bivian mathieu 
Rating:
5.0

The gentleman Randy is awesome and super helpful.

MARK QUIVERS 
Rating:
5.0

Professional and pleasant service

Tim Dobbs 
Rating:
5.0

This location has one very narrow in/out driveway. If you could convince them to mark the driveway that would solve at least one or two issues.

Robert Klase 
Rating:
5.0

Everything went smoothly, from pick up to drop off. Randy was very nice, and explained everything. Would definitely recommend this place.

KELLY PETERS 
Rating:
5.0

Customer did not leave a comment.

cameron rose 
Rating:
5.0

Super easy drop off. Everything was great.

Christopher Brainard 
Rating:
5.0

Randy was very nice and made the transaction seamless. I'll always use them for my business if I can.

Zachary Magee 
Rating:
5.0

Customer did not leave a comment.

Jeff Clark 
Rating:
5.0

Customer did not leave a comment.

john brown 
Rating:
5.0

Absolutely nothing! Mr. Lamb was friendly and fast, the equipment was exactly what I needed, and the pick up/drop off process was flawless. This is my first time using UHaul and Mr. Lamb at this location made it excellent. Please pass this message to him.

michael Shields 
Rating:
4.0

Customer did not leave a comment.

Jodi Brewer 
Rating:
5.0

Not a thing. The gentleman there was friendly, helpful and professional. The van performed well. It was the perfect tool for my job.

Allen Kernion 
Rating:
5.0

Customer did not leave a comment.

blake moser 
Rating:
5.0

great

JAMES FINLEY 
Rating:
5.0

Auto Tint & Accessories Is the best!

doug talmage 
Rating:
5.0

So helpful‼️ I will refer everyone to this location!!!

caylai turner 
Rating:
5.0

Sales person was super helpful and very polite he is now my go to for all my uhaul needs!! And I have used uhaul for many years!! Thank you

Derek deutsch 
Rating:
4.0

Customer did not leave a comment.

debora walter 
Rating:
5.0

Customer did not leave a comment.

Joe Landrith 
Rating:
3.0

Customer did not leave a comment.

Jamie Edmisten 
Rating:
5.0

Customer did not leave a comment.

Joshua Huffman 
Rating:
5.0

Randy was awesome and extremely friendly. I will definitely use him in the future.

Jacob Cockrum 
Rating:
3.0

Equipment clean but steering on moving truck needs alignment. Too warm inside office. Also stickers not affixed to pre existing damage on drivers side cargo box bottom. Desktop/Laptop computer not operational hence slow checkout with tablet computer. Printer not operational to print out rental receipt.

Eugen Blau 
Rating:
5.0

Customer did not leave a comment.

charles day 
Rating:
5.0

Randy is always helpful and friendly!

Timothy Dooley 
Rating:
1.0

Customer did not leave a comment.

MICHAEL TAYLOR 
Rating:
5.0

Customer did not leave a comment.

Rome Johnson 
Rating:
5.0

This was easily the bear experience I’ve had with U-Haul, and I’ve used you all for every one of my seven moves over the last 15 years. Completely professional, kind, and understanding of the time we needed the truck. Thank you so much for making this as smooth as possible!

Nehemiah Kuhns 
Rating:
5.0

Very attentive and friendly

HECTOR VELAZQUEZ 
Rating:
5.0

Customer did not leave a comment.

Truett Spradling 
Rating:
5.0

Nothing. Everything was great.

Nancy Toole 
Rating:
5.0

Customer did not leave a comment.

Cheri Coniglio 
Rating:
5.0

Randy was absolutely AMAZING!!! There is nothing to be improved upon!

Kathleen Sidwell 
Rating:
5.0

Thank you so much for the truck!! It was perfect for our task!

carolyn scott 
Rating:
5.0

Customer did not leave a comment.

Cathy Mobley 
Rating:
5.0

Customer did not leave a comment.

Cameron West 
Rating:
5.0

Randy (owner) is the best. Very friendly and polite. Definitely referring him to others.

Armond Todd 
Rating:
5.0

Mr. Darrel was helpful, kind and patient. I hope I remember his name correctly. Thank you.

ROWENA LIFORD 
Rating:
5.0

Awesome experience!

Ian McCloskey 
Rating:
5.0

Customer did not leave a comment.

Stella Anderson 
Rating:
4.0

Key drop needs to be secured.

Linda Hershburger 
Rating:
5.0

Nothing! This was a great friendly experience. Great owner proprietar.

Gene Oliver 
Rating:
5.0

Great experience

shawna scott 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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