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charles D.
Customer Reviews for Auto Tint & Accessories
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Randy is always helpful and friendly!
Timothy D.This was easily the bear experience I've had with U-Haul, and I've used you all for every one of my seven moves over the last 15 years. Completely professional, kind, and understanding of the time we needed the truck. Thank you so much for making this as smooth as possible!
Nehemiah K.Very attentive and friendly
HECTOR V.Nothing. Everything was great.
Nancy T.Randy was absolutely AMAZING!!! There is nothing to be improved upon!
Kathleen S.Thank you so much for the truck!! It was perfect for our task!
carolyn S.Randy (owner) is the best. Very friendly and polite. Definitely referring him to others.
Armond T.Mr. Darrel was helpful, kind and patient. I hope I remember his name correctly. Gracias.
ROWENA L.Awesome experience!
Ian M.Key drop needs to be secured.
Linda H.Nothing! This was a great friendly experience. Great owner proprietar.
Gene O.Great experience
shawna S.Did not add extra mileage a distance
Herman S.Randy was very helpful and all around cool guy. Will Definitely recommend peoples to use him.
LARAMY R.it was great service. quick and easy. Will recommend to others needing UHAUL equipment.
David K.This entire experience started poorly when what I rented was suddenly unavailable. When I was informed of the transfer, I was ensured that I could still do everything with my phone and wouldn't need my DL or anything. When I went to pick up the vehicle, I was told that was not correct. The owner asked questions that were not his business about my move and made me extremely uncomfortable. After I picked up the van, I found out that the right tail light was out. The check engine light was on. I couldn't see the millage until I turned on and off the van. This was probably the worst experience I've had with UHaul.
Angela O.Don't turn your customers in for theft when they did return the rented equipment.
Derek S.Renting at this location and from U-Haul was the best part of my move , great service , friendly and helpful, a definite repeat customer.
randall H.Raymond was wonderful!! Best customer service!
Venus M.Great service! Randy was very helpful!
danny S.All great!
Omar B.Finding this location was a lifesaver for me. I was able to make a last minute reservation on a Saturday morning and thanks to the owner I was able to return the trailer after hours. He explained exactly what needed to be done when returning the trailer, where to park it, and made sure I completely understood how to unhook it (I've never done it before). He was kind, extremely helpful and made a stressful situation (for me) easier. I highly recommend this location.
TIFFANIE H.The gentleman is polite and efficient. The equipment was ready early and clean. The return was very simple (we did return 2 hours early). If we need, or the kids need to move again: we will definetly use this service. The 24/7 share app is easy to use as well.
George S.Being told to do something and doing what your told them having trouble when you do
denise O.The process could be a little faster!!!
tim C.One thing that I feel U-Haul could do to improve their service would be to rent equipment such as appliance and utility dollies by the hour vs. the entire day. In many case such as mine I just need a dolly for any hour to move a large item into the cargo trailer that I rented.
Paul W.Super easy, the guy was super nice, no hassles. And cheap.
Matthew M.I was charged a $10 cleaning fee, for a couple of small pieces of concrete. I will NEVER rent here again.
Khalil M.Customer service was excellent!
marisela O.My last 4 dealings with U-Haul, have been absolute train wrecks! From reservations, to picking up equipment, (trucks and trailers), operating or pulling, to returning of the equipment. For whatever use it is to say, my next rental experience will not be with U-Haul.
Roger M.I got charged a $12 cleaning fee for a perfectly clean truck.
Stephen C.Not a thing my experience was very good
carey T.My second time do use this location, and the service was wonderful. Manager was always helpful.
Marvin D.Great help and good advice
MARVIN D.ABS light on entire trip. Oil level sensor came on after 600 miles. Had to add three quarts.
Glenn C.Attendant at this location was more than helpful, He assisted me in a very professional and friendly manner .Thanks, Uhaul for your help.
Aubrey H.Randy was very professional and he helped me to get the trailer attached and made sure it was safe and secure. Very easy check in and check out.
Brandy R.Great service
Jonathan D.The owner was so polite and very helpful. Would definitely recommend this location based on customer service alone.
valerie S.No improvements needed.
KAREN JOYCE C.The pickup location was fine and the the owner was polite and courteous. That being said the trailer never should have been rented. We had a blowout of one tire about 100 miles out. The service tech that changed the tire said two other tires were bald and had dry rot. we were able to get the trailer to a local u-hall dealer at 8356 Thompson Rd, Northlake Tx where they replaced the other two bad tires. Please give the guys there a big thanks for staying open late and getting us back on the road.
Edward G.Truck under powered and so loud you could hardly have a conversation. Might as well not even turn on the radio
lynn B.Randy was friendly, knowledgeable, and courteous. He knew his product, and got me on the road quickly. Great sense of humor, too. Yep
Alan S.Nice place and great customer service
TROY A.I knew I had to fill The u-haul to 9/16 fuel. The fuel gauge had a VERY LONG DELAY which made me have to fill it completely up which cost me a extra 40 dollars in fuel charges. 3 minutes after filling the tank completely up then it finally registered as full. The interior cargo lights would not always stay on so we had to load/unload with a flashlight.
angela H.Randy Lamb runs a great business
ricky P.I feel I was overcharged for the trailer rental. Uhaul charged me 247$ to take the trailer to Florida for one day and I rented another one in Florida back to Texas and it cost 97$
jerry B.