Customer Reviews for Auto Tint & Accessories
(U-Haul Neighborhood Dealer)

983 reviews

9920 Wesley St   Greenville, TX 75402

(903) 224-4050

Office Hours

  • Mon: 8 am–6 pm
  • Tue: 8 am–4 pm
  • Wed-Fri: 8 am–6 pm
  • Sat: 9 am–4 pm
  • Sun: 10 am–1 pm
Special Operating Hours
  • 5/20/2024: 8:00 am - 2:00 pm

Services at this Location:

Contact Us

(903) 224-4050

9920 Wesley St
Greenville, TX 75402

Services at this Location:

Office Hours

  • Mon: 8 am–6 pm
  • Tue: 8 am–4 pm
  • Wed-Fri: 8 am–6 pm
  • Sat: 9 am–4 pm
  • Sun: 10 am–1 pm
Special Operating Hours
  • 5/20/2024: 8:00 am - 2:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Felix R 
Rating:
5.0

The owner is an incredible guy

jason e 
Rating:
5.0

excellent, convenient location which always has equipment to meet rental needs!

Alan A 
Rating:
5.0

Customer did not leave a comment.

keith o 
Rating:
5.0

Randy was very good to deal with. Very kind and helpful. This will be my “go to” for any U-Haul needs for sure.

robert f 
Rating:
5.0

Customer did not leave a comment.

SHARON D 
Rating:
5.0

Customer did not leave a comment.

Kameshia J 
Rating:
3.0

None

ALISHA N 
Rating:
5.0

Customer did not leave a comment.

Domingo T 
Rating:
5.0

Awesome Service

Sherwin L 
Rating:
5.0

Convenient location and friendly staff

randall k 
Rating:
5.0

Customer did not leave a comment.

kevin m 
Rating:
5.0

Customer did not leave a comment.

david b 
Rating:
5.0

Customer did not leave a comment.

Alexis M 
Rating:
5.0

Customer did not leave a comment.

Robyn J 
Rating:
5.0

Customer did not leave a comment.

william j 
Rating:
5.0

Customer did not leave a comment.

Tiffany W 
Rating:
5.0

Customer did not leave a comment.

Noah A 
Rating:
1.0

This location is managed by a very rude older man. Upon arriving, he was out of the office and left a note on his door with his cell phone number to call because he was running an errand. I called twice with an issue checking in and picking up my rental and the man did not answer his phone. He finally arrived several minutes to an hour later as I was on the phone with tech support and proceeded to try to talk to me as I was actively engaged in conversation with the agent. I was asked if I knew where the lock box for the keys were located and I told the agent I would go inside and ask, As I was asking the man this question, the agent was simultaneously telling me to look on the southeast or southwest of the building. I did not hear as I was asking the manager where his lock box is located. The onsite manager then says " They just told you. Didn't you hear them? Can't you hear?" in a very rude and condescending way. After collecting the keys, I then proceeded to do the inspection on the truck for corporate. The pictures did not match the state of the truck as it had been several dented and gouged from a previous renter or driver. The manager of the location then proceeded to follow me around and tell me to "Just approve it. It's my truck. They already know about this. See the x's? Just approve the truck. Just hit approve. They already know about it. They don't ever use updated pictures." The x's he referenced were not of the current damage and the truck had obviously been damaged beyond the latest claim and I felt like he wanted to later accuse me of causing these damages to his truck. He also stated " Make sure you sweep out the back of the truck or they'll charge you a cleaning fee and I don't want to clean." also in a very rude and condescending way. I returned the truck with the back of the truck swept as he requested and he then filed a cleaning fee for the floor mats of the front of the truck, which he made no mention of cleaning and one would expect a reasonable amount of dirt on the floormat of a moving vehicle. This man seems bent on charging customers for anything he possibly can to extort additional money from them. I do not recommend this location to anybody. I, however, have had a pleasant experience with UHaul and tech support overall. I would recommend the company by and far to anybody needing a box truck. I will, however, warn them of this location and to steer clear of this particular person.

Amy P 
Rating:
5.0

Customer did not leave a comment.

Daniel D 
Rating:
5.0

He was very kind and helpful. First time I rented from this location and I will use him every time I'm in town.

DANNY W 
Rating:
5.0

Customer did not leave a comment.

jeremy u 
Rating:
5.0

Outstanding location! Great customer service! Kind, friendly and very helpful. The Best!

Richard T 
Rating:
5.0

I was contacted the day before that i would have to drive more then 10 miles to pick up my trailer. the customer service rep i worked with was very helpful and provided me outstanding customer service.

ALEXANDER I 
Rating:
5.0

Customer did not leave a comment.

courtney c 
Rating:
1.0

The man who rented it out to us was extremely rude, and over charged us due to miles we said we would go. He increased the amount by 10 miles which I think is unacceptable!

John S 
Rating:
5.0

Customer did not leave a comment.

Kristi L 
Rating:
5.0

Randy at Greenville Tx. made the process very convenient for me. I appreciate you Randy. Thank you.

randall k 
Rating:
4.0

Customer did not leave a comment.

Suzanne G 
Rating:
5.0

Customer did not leave a comment.

courtney c 
Rating:
5.0

Excellent location in Greenville TX

Alan A 
Rating:
5.0

Customer did not leave a comment.

Dianna R 
Rating:
5.0

Service person was very friendly and helpful. Equipment and return were top notch and will use this location again.

Patricia S 
Rating:
5.0

Customer did not leave a comment.

Justin L 
Rating:
5.0

Customer did not leave a comment.

RICKY F 
Rating:
5.0

Customer did not leave a comment.

junior p 
Rating:
5.0

Customer did not leave a comment.

Chris H 
Rating:
5.0

I have used this particular facility for moving equipment and I have been very satisfied with the service that I have received from Randy. Randy is very professional, polite and provides answers to all my inquiries. I highly recommend this location for any moving assistance you may need.

kathie c 
Rating:
5.0

Randy was very helpful and I would go back to him.

dominique n 
Rating:
5.0

Customer did not leave a comment.

james s 
Rating:
3.0

Online drop-off. Very upset that UHAUL OVERCHARGED my debit card without my permission and still hasn't credited my money back. The lady I spoke with today from the Columbus Ohio location was a rude arrogant troll and I can't fathom why she's employed.

LORI M 
Rating:
5.0

Customer did not leave a comment.

Bryan M 
Rating:
5.0

Customer did not leave a comment.

Sarah m 
Rating:
5.0

Customer did not leave a comment.

Chip M 
Rating:
5.0

Customer did not leave a comment.

Karl M 
Rating:
5.0

Customer did not leave a comment.

Bobby W 
Rating:
5.0

He made everything so easy to do. I appreciate him!

john s 
Rating:
5.0

Customer did not leave a comment.

Ben P 
Rating:
5.0

Customer did not leave a comment.

shelby l 
Rating:
5.0

This was the best location I’ve ever rented from. The salesman was knowledgeable, friendly and quick. He helped me and was so kind. The equipment was clean and worked well.

Amber M 
Rating:
5.0

Very friendly and helpful Dealer.

CHRIS H 
Rating:
5.0

I pick up at the scheduled time. I called say I was going to be late turn it in . He said no problem leave the keys in the drop box . No extra charge. I wasn’t late

Jason C 
Rating:
5.0

Customer did not leave a comment.

Derek P 
Rating:
5.0

Dropped off after hours and did not have any interaction with anyone & was easy process

Gary R 
Rating:
1.0

I didn't want anything!!!! This was fraud and you ignored me

Zimbalist O 
Rating:
5.0

Customer did not leave a comment.

Dandre C 
Rating:
5.0

All was great

Ronald G 
Rating:
5.0

Thanks ever so much for your friendly and professional service! I appreciated it very much!

Emily M 
Rating:
5.0

Fast and friendly, great experience!

judy h 
Rating:
5.0

This is not a negative comment on the guy in Greenville, he was fabulous! Overall with uhaul, the check in and check out process is very tedious and too long. I can never get into the account without waiting for 15 mins. It’s too much. Y’all need to find a better method

Kalyn D 
Rating:
5.0

The dolly mounted in the truck was unappreciated, it took up space that I needed and having to work around it was a pain.

Kevin L 
Rating:
5.0

Randy was great and did an excellent job setting me up with my rental.

Henry E 
Rating:
5.0

The location was not a problem at all. The owner was very nice and helped us get our Uhaul quickly, the problem was with the website double booking us for our uhaul at the location that was local, and us having to drive 20 miles each way to get this one.

Lorene C 
Rating:
4.0

Customer did not leave a comment.

Debbie H 
Rating:
5.0

The Service Was Awesome!

Ben T 
Rating:
5.0

See previous comments….

bivian m 
Rating:
5.0

The gentleman Randy is awesome and super helpful.

MARK Q 
Rating:
5.0

Professional and pleasant service

Tim D 
Rating:
5.0

This location has one very narrow in/out driveway. If you could convince them to mark the driveway that would solve at least one or two issues.

Robert K 
Rating:
5.0

Everything went smoothly, from pick up to drop off. Randy was very nice, and explained everything. Would definitely recommend this place.

KELLY P 
Rating:
5.0

Customer did not leave a comment.

cameron r 
Rating:
5.0

Super easy drop off. Everything was great.

Christopher B 
Rating:
5.0

Randy was very nice and made the transaction seamless. I'll always use them for my business if I can.

Zachary M 
Rating:
5.0

Customer did not leave a comment.

Jeff C 
Rating:
5.0

Customer did not leave a comment.

john b 
Rating:
5.0

Absolutely nothing! Mr. Lamb was friendly and fast, the equipment was exactly what I needed, and the pick up/drop off process was flawless. This is my first time using UHaul and Mr. Lamb at this location made it excellent. Please pass this message to him.

michael S 
Rating:
4.0

Customer did not leave a comment.

Jodi B 
Rating:
5.0

Not a thing. The gentleman there was friendly, helpful and professional. The van performed well. It was the perfect tool for my job.

Allen K 
Rating:
5.0

Customer did not leave a comment.

blake m 
Rating:
5.0

great

JAMES F 
Rating:
5.0

Auto Tint & Accessories Is the best!

doug t 
Rating:
5.0

So helpful‼️ I will refer everyone to this location!!!

caylai t 
Rating:
5.0

Sales person was super helpful and very polite he is now my go to for all my uhaul needs!! And I have used uhaul for many years!! Thank you

Derek d 
Rating:
4.0

Customer did not leave a comment.

debora w 
Rating:
5.0

Customer did not leave a comment.

Joe L 
Rating:
3.0

Customer did not leave a comment.

Jamie E 
Rating:
5.0

Customer did not leave a comment.

Joshua H 
Rating:
5.0

Randy was awesome and extremely friendly. I will definitely use him in the future.

Jacob C 
Rating:
3.0

Equipment clean but steering on moving truck needs alignment. Too warm inside office. Also stickers not affixed to pre existing damage on drivers side cargo box bottom. Desktop/Laptop computer not operational hence slow checkout with tablet computer. Printer not operational to print out rental receipt.

Eugen B 
Rating:
5.0

Customer did not leave a comment.

charles d 
Rating:
5.0

Randy is always helpful and friendly!

Timothy D 
Rating:
1.0

Customer did not leave a comment.

MICHAEL T 
Rating:
5.0

Customer did not leave a comment.

Rome J 
Rating:
5.0

This was easily the bear experience I’ve had with U-Haul, and I’ve used you all for every one of my seven moves over the last 15 years. Completely professional, kind, and understanding of the time we needed the truck. Thank you so much for making this as smooth as possible!

Nehemiah K 
Rating:
5.0

Very attentive and friendly

HECTOR V 
Rating:
5.0

Customer did not leave a comment.

Truett S 
Rating:
5.0

Nothing. Everything was great.

Nancy T 
Rating:
5.0

Customer did not leave a comment.

Cheri C 
Rating:
5.0

Randy was absolutely AMAZING!!! There is nothing to be improved upon!

Kathleen S 
Rating:
5.0

Thank you so much for the truck!! It was perfect for our task!

carolyn s 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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