Customer Reviews for Auto Express Inc
(Distribuidor de U-Haul del vecindario)

63 comentarios

9348 W Grand Ave   Franklin Park, IL 60131

(847) 737-4013

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 7 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(847) 737-4013

9348 W Grand Ave
Franklin Park, IL 60131

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 7 p. m.
  • Dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

El cliente no dejó un comentario.

VICTOR M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Maricela R. 
Clasificación:
5.0

El cliente no dejó un comentario.

TANIESHA G. 
Clasificación:
4.0

El cliente no dejó un comentario.

KIERRA K. 
Clasificación:
5.0

Always a pleasure to do business with this dealer

HIRAM A. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDDIE P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Noel P. 
Clasificación:
2.0

The pickup process was very difficult. The truck had some small issues.

Daniel S. 
Clasificación:
1.0

Your rep told me that location was open they had to keep changing the time when they got thur helping me I was surpose to get truck at one o'clock it was I believe about 2 or close to 3 too late for me to do what I needed to do. Really bad Experience. Never want to do that again. One of your rep's were on the phone for maybe an hour seem like trying to help me get that app to work so I could try to get the key. Thanks for asking mot satisfied at all.

Delores B. 
Clasificación:
5.0

Great Service!!

Carmen M. 
Clasificación:
1.0

the sales rep was a MEANIE!

shawn H. 
Clasificación:
5.0

Very professional and friendly service at this location. You can get in and out quick and I was very comfortable doing what I needed to do while I was there. 5 star service!

Joseph G. 
Clasificación:
5.0

Wow what a great guy! I will definitely come back.

Nishan S. 
Clasificación:
3.0

Clean up .and I had to remove the tow dolly Don t think that was my job.

JEFFERSON K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel W. 
Clasificación:
1.0

Locked was hard and rusted and they keep my money form the deposit don't do this only go in person in day time

Jasmine K. 
Clasificación:
1.0

El cliente no dejó un comentario.

Daniel L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul D. 
Clasificación:
5.0

??????

ROMAN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carmen M. 
Clasificación:
3.0

El cliente no dejó un comentario.

gil V. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard M. 
Clasificación:
1.0

Gentlemen that was there was very rude

sebastian M. 
Clasificación:
1.0

I would revoke my business with that location if I were UHaul!!!

Jay D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Juan L. 
Clasificación:
5.0

Service clerk was very quick to get me checked out and checked back in when I returned the equipment. Quickest I've ever seen. I'd definitely recommend this place.

Victor C. 
Clasificación:
5.0

Great customer service and great guy

Hector O. 
Clasificación:
3.0

El cliente no dejó un comentario.

brian H. 
Clasificación:
2.0

My experience was a disaster from the beginning, I ordered the 15 footers and I got the 10th, I ordered pads when I got there the location has no pads, I called 5 times the 800 number and while I was waiting on line mimum 10 minuets each time and no one come to the phone, and finally my last one lasted almost 18 minuets and I couldn't talk to no one. I promise you I will recommend you to no one, and I didn't even say anything about the location, it looks like u guys no one visited the location!!!! Bad business

Khader H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Rachel R. 
Clasificación:
1.0

Owner of the location was extremely rude. Would not recommend and the inside of the location was absolutely disgusting.

VANESSA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARWAN D. 
Clasificación:
1.0

This place is a hole in the wall. The person was late opening his "store" for my appointment. He could not print the transaction record. He didn't ask if I wanted pads or a hand truck. The truck steering pulled to the right and the check engine light turned on near my destination. The pick up locations in both rental cases were not in the town of preference.

LAWRENCE E. 
Clasificación:
1.0

My credit card was use on someone else reservation. I was asked to come back to give my DL and CC since the gentleman did not make copies or applied to the rental. I took the rental returned it and the following day I was asked when was I going to return the truck. very rude person. warning me to do as he said or dont get a truck .. my rating 0

MIGUEL G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nasser R. 
Clasificación:
1.0

Get a more manneref representative

Jacob S. 
Clasificación:
1.0

See over all comments above

TIMOTHY R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Roberto D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katarzyna H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ariunsukh N. 
Clasificación:
1.0

Very unprofessional, rude , visit ended with police involved, terrible service, first time renter and bbb is going to hear about this and probobly the news to, we have recordings how we have been taken care of, this place should not exist, after making several phone calls and complains I was still charged for this horrible service

anna S. 
Clasificación:
5.0

So awesome

CARMEN M. 
Clasificación:
1.0

Well our original U Haul rental at Compass Self Storage in River Grove was CANCELLED without any notification to us. We were extremely disappointed with U Haul doing this to us with no notice or explanation. Thankfully the Manager at the Compass Self Storage was able to find us another van quickly not too far away. He provided a name of "Elizabeth Beltrane" who supposedly cancelled our rental and that may work for U Haul Traffic. Thanks to the Compass Manager's quick action, we were able to finally pickup another van at the Auto Express Inc. The location was an old run down truck/van shop. The van was mostly clean but as soon as we started to drive it, the "Oil Change Required" message appeared for the duration of the time we used it. Upon returning it on Sunday, there was no space for us to park it and thankfully a truck driver using the same lot was able to open the gate for us to leave the truck and keys. The after hours key drop was just a mail slot in the main door which did not provide much security for safeguarding the keys overnight. Overall I would rate the experience as very stressful!!! I would not want to rent another van from the Auto Express Inc. Location.

Dennis M. 
Clasificación:
3.0

El cliente no dejó un comentario.

PAULINA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

AGNIESZKA S. 
Clasificación:
4.0

PICK-UP TRUCK AT THAT LOCATION WOULD BE NICE

MICHAEL M. 
Clasificación:
2.0

the attendant hooked up the trailer to my vehicle incorrectly and it popped of the ball joint as I was driving down the road at 45 MPH. I think it would help to train the attendents to pull up on the trailer arm to make sure the clamp is tight on the smller trailers.

erich W. 
Clasificación:
5.0

The person who assisted me was very, very pleasant and also very helpful. She made the experience very enjoyable. They were more than accommodating. I would definitely recommend this establishment to anyone.

MYRON P. 
Clasificación:
4.0

At first lights on trailer didn't work. Played with connector and started working. Trailer was clean and ready to go.

DAVID L. 
Clasificación:
3.0

El cliente no dejó un comentario.

SANDY Z. 
Clasificación:
5.0

Fast, friendly and professional service.

SHARRON J. 
Clasificación:
5.0

El cliente no dejó un comentario.

PRESTON L. 
Clasificación:
4.0

El cliente no dejó un comentario.

PHIL H. 
Clasificación:
5.0

Very friendly staff,

TIANA K. 
Clasificación:
5.0

Erin was a doll. Very Freindly and accomodating. Great at giving driving directions to their location too.

NIK H. 
Clasificación:
5.0

El cliente no dejó un comentario.

NANCY Y. 
Clasificación:
3.0

El cliente no dejó un comentario.

NICK D. 
Clasificación:
4.0

i actually suggest they place fliers or do some adds in my subdivision's local flier. Very nice and helpful people and 20 minutes closer to me than any other U-Haul.

JOHN S. 
Clasificación:
2.0

i am owed $60!

REBECCA T. 
Clasificación:
1.0

I will not be recommending anyone to you. You failed to inform me of charges that were going to be apllied at a hurried time. It is your jobs to inform your customers of ALL charges.

JARRETT B. 
Clasificación:
5.0

Everything was great

GARY A. 
No se han enviado comentarios para esta ubicación.

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