Customer Reviews for Auto Dreams of Arden
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

79 reviews

6 Celtic Dr Ste A6   Arden, NC 28704

(828) 490-4033

Office Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

(828) 490-4033

6 Celtic Dr Ste A6
Arden, NC 28704

Services at this Location:

Office Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

excellent location for a uhaul rental after hours or drop off.

Terri Guerrero 
Rating:
5.0

Only issue was the cell signal a little bit slow. But trucks are clean and enough room to move around.

Joseph Graziosi 
Rating:
5.0

A+ Easy access, clean and ready to go!

Vadim Sirghii 
Rating:
5.0

Customer did not leave a comment.

nolan norwood 
Rating:
5.0

Always a pleasure. Love doing the truck share at anytime.

Kim Ta 
Rating:
5.0

Used Truck share and it was smooth. Called location for help and they gave me their wifi, cell phone signal is very slow in this area unfortunately.

Joshua Levi 
Rating:
5.0

Been here a few times using U-Haul trucks. Always easy with Truck-Share.

matthew byrne 
Rating:
5.0

Very helpful and spacious location for pickup or drop off. Cell isn’t very good. But we made it work.

lacy buchholz 
Rating:
1.0

Instructions were incorrect, when we called owner to ask questions he was very rude an unprofessional and hung up on me. Will never use this location again and will tell people to stay away and use a different location around town.

Monica Mayville 
Rating:
5.0

Customer did not leave a comment.

Nancy Quintana 
Rating:
5.0

Rented from here a few times and always a great experience.

James Ditomasso 
Rating:
5.0

Place was hidden from Main Street. But it’s a clean Uhaul place to rent.

CRISTIAN GUERRERO 
Rating:
5.0

A+ Uhaul store.

gary proffitt 
Rating:
5.0

Clean place to rent trucks.

MICHAEL BRENNAN 
Rating:
5.0

Only issue was being able to rent via truck share. But overall great location.

Terri Guerrero 
Rating:
5.0

Clean truck. Poor cell signal. But looked great for a U-Haul location.

Danielle Alexander 
Rating:
5.0

Signal stinks, but clean and looked professional.

Janice Westberry 
Rating:
5.0

Great drop off location. Big enough, lots of room for trucks.

Adrienne Roberts 
Rating:
5.0

They have been my #1 go to for U-Haul rental.

Barbara Riveron 
Rating:
5.0

Lots of room to park U-Haul trucks. Cell reception stink, but over all it’s a great location for drop off.

Brandon Sunshine 
Rating:
5.0

Customer did not leave a comment.

Curtis Ivins 
Rating:
1.0

Have the right size truck's on the lot as it shows online.

Michael Carver 
Rating:
5.0

Truck share took me a bit to do due to bad signal in that area, but truck was clean and easy access.

Terri Guerrero 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN GUERRERO 
Rating:
5.0

Rented 4 trucks this week alone and still A grade.

CHRISTIAN GUERRERO 
Rating:
5.0

Rented today again and was very helpful. Signal around here stinks though.

Eddy Anthony 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN GUERRERO 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN GUERRERO 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN GUERRERO 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN GUERRERO 
Rating:
5.0

Rented here many time and never any issues.

CHRISTIAN GUERRERO 
Rating:
1.0

The attendant was rude multiple times. He refused to check my return in because he was "busy doing something else." He suggested I return the vehicle to another location despite that including an additional fee. I could go on....

David Pollock 
Rating:
3.0

Cut the grass

JAYKEB HAVEN 
Rating:
3.0

Customer did not leave a comment.

Roger Kinnetz 
Rating:
3.0

Make sure the equipment isn’t below E on the Gas tank, and make sure the equipment works. Truck wouldn’t start battery was bad, took an extra 10-15 minutes to leave the lot on top of the 2 hours trying to mobile check in to pick the truck up.

Joseph Overmars 
Rating:
5.0

Customer did not leave a comment.

Kimberly Arnott 
Rating:
2.0

Disorganized and inefficient pick up process. Truck was over a quart low on motor oil.

Rene Jewett 
Rating:
1.0

Picking up at this location was an absolute nightmare. There was very little phone signal at this location and the wifi could only be accessed when standing at the office window. The truck was parked 100 feet away from the office.

Robert Gore 
Rating:
5.0

Our return using the Truck Share was after hours, and Verizon's WiFi service was almost nonexistent. You may want to have guest Wifi available at your 24/7 facilities in case of incidents like this in areas with sparse connectivity.

Russell Richey 
Rating:
3.0

Make it more clear where to park

Tate Folds 
Rating:
5.0

The Owner of Arden Auto Dreams was fantastic - very helpful. Uhaul’s trucksharing concept is a joke. I wouldn’t recommend it to anybody. I will never use it again. It turned a normal move into w huge hassle. That’s no reflection on Auto Dreams. They are just a contractor.

James Sipowicz 
Rating:
1.0

Customer did not leave a comment.

Jonathan Winn 
Rating:
1.0

I ordered 3 hand trucks and received none. It said they had hours on the door and online but no one was there or responded to my messages. I am very disappointed and trying to request a refund of the hand trucks.

Maigan Barnett 
Rating:
1.0

Needs to be somewhat face to face interaction. The owner of the business wasn’t helpful. All I was told was here is the link and if I had issues call customer service not him. If I would have known it wasn’t face to face then I would not have used him. He was rude

Joseph Brewer 
Rating:
5.0

Great location to drop off U-Haul trucks after hours.

Savannah Petty 
Rating:
3.0

Customer did not leave a comment.

William Pfeffer III 
Rating:
1.0

Renting from uhaul truck share has been the worse uhaul experience ever. Until now I’ve had no issues whenever using uhaul for my move. I’ve been over charged after waiting hours past my reservation time. Ive been charged for gas when the truck was not filled. Also I was promised a deposit refund of at least $50 bucks and found out that the regional manager did not approve of it. She sent message for me to call her and she’s not answers one time. The rudeness of some agents has discouraged me from fighting what I feel like is owed to me. I bought extra miles which I didn’t use them all and didn’t get my difference back like I was told. This should have easily cost me around $150 or less and it has cost me nearly double that. Uhaul please get it together. You want have a company if you don’t treat your customers right.

Brian Pollet 
Rating:
4.0

Some issues with the 7/24 pickup. Good support from the CS group. Trucks at pickup point were backed against trees and so close together. It was difficult to gain access to the lock box. I was wet and muddy by the time I got into my truck.

William Gauld 
Rating:
5.0

Customer did not leave a comment.

Michele Neumaier 
Rating:
2.0

Customer did not leave a comment.

John Sansbury 
Rating:
4.0

Customer did not leave a comment.

Amanda Lapaglia 
Rating:
5.0

Very pleased with this location. A+

CHRISTIAN GUERRERO 
Rating:
5.0

Always a pleasure. Now they are doing 24/7 TruckShare making renting trucks a breeze.

CHRISTIAN GUERRERO 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER MILLS 
Rating:
1.0

The appliance dolly I ordered was not present (which I have not received a refund for). The rear passenger tail light and blinker were not functional.

Katrina Oldham 
Rating:
5.0

Customer did not leave a comment.

Jami Hawkins 
Rating:
3.0

The place to turn in the keys was hard to find. We eventually found an employee that took the keys and it was a month before Uhaul sent a receipt confirming the return.

Brooke Myall 
Rating:
5.0

All good, great place to rent from.

Jay Maya 
Rating:
5.0

Very helpful :)

Cristian Guerrero 
Rating:
5.0

Happy with this location.

Sasha Lay 
Rating:
5.0

Customer did not leave a comment.

Steven Falls 
Rating:
5.0

Nice place to rent/drop off a Uhaul. You can rent trucks with TruckShare here.

Ethan Jackson 
Rating:
5.0

Clean, respectful & helpful. Great people over all.

BILL WOOD 
Rating:
5.0

Good location to rent a Uhaul equipment.

tedd popple 
Rating:
2.0

Your app is awful!!!

james kelley 
Rating:
5.0

Great location to rent a Uhaul. Did my rental 24/7 Truck Share :)

Brandon Orr 
Rating:
5.0

Very happy using this location. Very knowledgeable, respectful and accommodating. Thank you!

Monte Brooks 
Rating:
1.0

Be honest and upfront with customers. Make sure that you are an authorized u-haul dealer, and by all means be professional. This was the worst experience I have had with u-haul...and I have rented from them many times in the past!! Not only did they switch pickup / drop off locations twice on me, but they tried to overcharge me for my rental. Customer advice: please do your homework when renting your next u-haul. Make sure that it is with a legitimate dealer.

Lisa Jones 
Rating:
5.0

Easy people to work with could not be better!

Richard Cinninger 
Rating:
5.0

Everything was great. The office staff was very nice.

Jean-Pierre Sanchez 
Rating:
5.0

Customer did not leave a comment.

Ryan Zalewski 
Rating:
5.0

The staff were personable and friendly. They explained the instructions and the guidelines, and made it a positive experience.

Andrew Burkhardt 
Rating:
5.0

Good staff the attention they give you is fabulous I will continue making deals with you.

Ruth Ceesay 
Rating:
5.0

The process was simple and worked out great for us needing it only to make a couple of trips to clean out our storage unit.

ADAM JAMES 
Rating:
5.0

Excellent experience @ Auto Dreams of Arden. Thank you.

VARA COOPER 
Rating:
5.0

Keep up the great customer service.

ryan boehe 
Rating:
5.0

Customer did not leave a comment.

William Ayers 
Rating:
5.0

Customer did not leave a comment.

Micah Chambers 
Rating:
5.0

The staff was very helpful and professional. Will do business with again!

Aaron Highlen 
No reviews have been submitted for this location.

Additional Services at this Location

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