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LaShonda Knox
Customer Reviews for Auto Detail Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The on site staff was great, van was Clean and ready to go, could nto have asked for more. well done.
paul schroederMy recent experience with the 55th St. Auto Detailing Uhaul location was all I could hVe asked for A reminder call was a nice touch 30 minutes proved helpful. The manager's hands-on participation insuring all was as adavertised. Everything was extremely well done and I very much appreciated being on the road a bit early instead of the opposite. One of Uhaul's best kept secrets in Oakland. Thanks for everything. Rickard
Richard McMinnText or leave messages if changes occur in availability of equipment. The agent was friendly and helpful when we arrived, offering a comparable vehicle for the same price.
Barbara TownerVery clean . I recomend this location to a friend
Jorge RoedanThe service was very friendly and pleasant.
Karlson RappI love this rental space. Makes me feel like I’m renting from my uncle.
craig sutphinI get that the location can look kind of sketchy, but Jose is attentive, quick and helpful. I wouldn’t hesitate renting from him & his UHaul location.
Stephanie PetersonSuper nice and helpful staff. The trailer was immaculate. Nice big yard to maneuver in. Excellent experience.
David BranniganThe vendor host/sales staff was very friendly and helpful. Kudos to him for a very positive experience.
Anthony AlcocerJose was fabulous! I would recommend him as a compassionate professional to anyone looking to move and/or store their belongings. I give him five out of five stars for everything he did.
Denise Al HalabiThe guy who rented me the trailer was fast efficent and friendly. Got me in and the trailer hooked up and out the gate in 15 minutes! Returning the trailer was even faster! Great service!
Christopher RiceThis location I got great service how ever day before I head reservations pick up truck west Oakland location 10 am no one show up I waited entail 10.30 no show up Yesterday morning I call around all u haul no one answered then went to Gilman at Berkeley location I told gentleman I have been called 3 times no one answered he Was rood so you hear what you want I no this I smelled pot odor in the office then I left
Ali BalciThe gentleman working at this location was very friendly and helpful. I will definitely be using rentals from this location again.
Thomas RichardsVery clean vehicle. Awesome experience.
Jason BootsPersonable and efficient. Truck was clean and ready to go. Family owned and a great asset to the neighborhood!
eric WitherspoonJose the U-Haul rep. was a kind and helpful person. Kudos to U-Haul for having such a service minded worker
JAIME TroncosoNA
marcos odomBetter signage and fencing outside the facility. It didn’t look like a UHaul business. The property inside was clean and organized and the manager, Jose, was excellent.
Laura Ramirez-GonzalezRepresentative was professional and courteous. He was also very knowledgeable of the equipment I needed.
Marc RoyalSuper efficient, quick pick up and drop off!
Thomas MorganHe was friendly, efficient and fast both on check and check out. Really great.
Arthur PeckGreat customer service. Very professional and new his job very well.
andrew wyerJose excellent person
luis mejiaShowed up 15 minutes after my appointment time and nobody was there (door locked). Drove down the street to another Uhaul location and called the listed number. Attendant was getting food, met me back at the location. He was unapologetic and condescending. At the scheduled drop-off time I again found a locked door and had to call.
Ryan SellersIt is in the parking spot of a gas station. There is not U-haul personnel there. I called the U-haul phone number to let them know I had arrived at the pre agreed location and they were rude.
Thomas HardyDrop off was fine. Not the best neighborhood but the gentleman who took in the truck was great.
Casey GrayThe agent was ESPECIALLY helpful. He made us feel comfortable, he was solicitous and generous with his time and advice. I will direct my friends to his office from now on.
Dennis StewartJose was very polite & helpful.
Ranine HowellGreat, friendly customer service
Neal TamuraGood service clean trucks
Leonild AzoFast and super easy pick up. The manager was friendly and very helpful. I’d rent here again for sure.
Patricia WilsonNothing, I had a great experience at this location. Owner was friendly and efficient and respecting our time and task.
Sara BorjasJose was very cordial and helpful. I would go there again. Thank you
Michael YamagataJose is awesome! Thank you!
marlene eliasJosé is really helpful and gets things done.
gary parsonsIt was far away from where I wanted to rent, which changed the hours last minute so I showed up to a locked office. Then I had to pay mileage fees, drive two hours just to get there, and take an uber to get home. Overall the whole thing sucked.
Marcus EichenbergNothing
Raul LucasTerrible customer service! RUDE
LaQuisha WongWonderful location. Was in and out in about 5mins. No line. Customer service was wonderful. Definitely will recommend this location, also will be returning for future rentals. Thanks again
Louis FlorenceService was great, owner was knowledgeable. He was flexible when I brought the truck back early.
Jonathan OttYour customer service rep was excellent. He explained everything about the truck and even insured security to my personal vehicle.Thank you
Clifton RaynorReceived amazing service from Jose thank you
LEAH VANWINKLEThe only thing is when calling UHaul on the phone is a pain as you wait and then are told after the wait to leave you rnumber and no one calls you back. Calling a location or to make a reservation is time consuming.
Mattie ScottBest location ever, to be honest. Thank you!
MIA DEANI tell all my motorcycle buddies, this is the place to tow your bike safely and cheaply.
Paul BaileyAlways a pleasure renting from you. Quick, easy, the vehicles are always in great shape. I will continue to come back again and again!
Simone KogaNothing. Keep doing what you do.
Ercyline WilliamsToo much to write here
scott beyer