Comentarios del cliente para Auto Den

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Auto Den

Grado total:

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Matthew L. en

Grado:

Cleaner office and truck.

Patrick P. en

Grado:

El cliente no dejó un comentario.

Franco Z. en

Grado:

El cliente no dejó un comentario.

jennifer s. en

Grado:

I didn’t get what I ordered and had to drive over an hour out of my house to pick a open trailer up when I ordered a enclosed trailer and confirmed everything including the location the day before pick up. They did not tell me it had to be back at a time just by the next day so when I went to drop it off they wanted to charge me more even though I spent more money on gas picking the thing up

javier c. en

Grado:

Very good customer service, called me in advance to confirm time of pick up, explained to me in detail how to use the equipment, thank you.

gioacchino l. en

Grado:

El cliente no dejó un comentario.

david c. en

Grado:

Extremely slow, spent more time talking on the phone with other people.

Mirel B. en

Grado:

El cliente no dejó un comentario.

Rosario G. en

Grado:

El cliente no dejó un comentario.

OGUZHAN A. en

Grado:

They just cheat me . They lied to me about fuel and charge me more 15$. The guy was so rude. When he pull out my truck he just hit the other trucks bumper. He doesn’t even know how to drive. Bad customer service. And get more money from the people. He just fraud me.... don’t go that location. They can charge you with everything and get more money from you. When I returned my rental . I returned around 3.30pm store supposed to be close at 6 pm and nobody was over there. He just accept my return next morning . How can I make sure he didn’t drive or just keep engine running for get more money. How can 15 foot truck spend 50$ gas for 140 km mileage. I am done with U-Haul. I’ll tell everyone they are trade everyone like this...

David H. en

Grado:

it would have been better if the trailer was in stock and could have been picked up closer to Mississauga.

Andy C. en

Grado:

Location was very thrown together and disorginized , washroom was the dirtiest thing I've ever seen, the guy who worked there called me 4 hours after renting the trailer demanding an answer of when it would be return because he had another customer there who wished to rent the same trailer. Not a good experience! He kept charging my credit card and also wanted me to pay $138.00 when I dropped the trailer off. So I'm out of pocket $280 for two days of a car carrier trailer!

Avril C. en

Grado:

El cliente no dejó un comentario.

Antonio B. en

Grado:

The owner was very friendly and professional. He also was understanding of my situation. Thank you

Jamie D. en

Grado:

make sure they actually have the trailer i was “guaranteed” to be at that location

John H. en

Grado:

This location is poorly identified; I have passed by this location for years, and didn't know it was a Uhaul location. Yard is poorly organized, with vehicles scattered all over. Narrow driveway. Helpful people, but I don't know if some even worked there; no uniforms.

Joel U. en

Grado:

It should have been clear from the onset that this location is only mobile check-in. I spent more about an hour to check in and drive off with the van because I wasn't aware of the self-serve process.

RICHARD G. en

Grado:

El cliente no dejó un comentario.

rod m. en

Grado:

El cliente no dejó un comentario.

Pavel N. en

Grado:

El cliente no dejó un comentario.

Wyatt C. en

Grado:

No one was there nor was there any info on what to do if dropping off when no one was there.

Alberto L. en

Grado:

Excellent service

Robert S. en

Grado:

Returning was painful you need to keep on top of the locations and a better map of where they are, very difficult to find I didn’t see any signs near the road and the one on the building was very small

Holly T. en

Grado:

Get rid of this location or hire new staff. I was yelled at, refused, belittled, and he did not know ‘how’ to use his computer. He did not want to refund my cash deposit etc etc. I can go on and on but he used 2.5 hours of my time fighting me and the uhaul lady that was trying to help over the phone- michelle. As well as walking in and out of the office because it “is not his main job. He’s a dealer and uhaul is not his problem. He needs to tend to his actual customers.” Get rid of it.

David C. en

Grado:

good value at a great price

Garry R. en

Grado:

El cliente no dejó un comentario.

Stephen K. en

Grado:

El cliente no dejó un comentario.

Alberto L. en

Grado:

Mubariz has excellent customer service and easy going. Would come BACK no questions asked.

John a. en

Grado:

El cliente no dejó un comentario.

jean f. en

Grado:

Experienced delayed brake surge with the trailer throughout the trip. I stopped at another u-haul along the way and they could not find the problem. This resulted in anxiety and frustration along the way. Waiting hours for a technician was not an option for me. I told the u haul folks at the drop off location to not let this trailer go without taking a look at the problem as this would cause worry and concern for the next person that rents this. Just glad to have this trailer off my truck. Thanks Jean

Steven F. en

Grado:

Experience was outstanding. Gentlemen was very pleasant, helpful and personable. Would definitely go back.

michael h. en

Grado:

El cliente no dejó un comentario.