Customer Reviews for Auto Aide Towing
(Distribuidor de U-Haul del vecindario)

21 comentarios

355 N Sheridan St #105   Corona, CA 92880
(corner of Blaine & Sheridan)

(951) 666-2360

Horarios de la ubicación

  • Lun. - vie.: 7 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(951) 666-2360

355 N Sheridan St #105
Corona, CA 92880
(corner of Blaine & Sheridan)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 7 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

RICARDO R. 
Clasificación:
4.0

Wanted to rent one way rental but this location only allowed same location return. Didn't include free mileage so I had to pay 1.09/mile times 200 miles. I called several uhaul locations only to take you to a computerized voice. Was surprised this place had an actual human person answered. Used share service after office was closed returning the truck. It was an easy app (no live rep required) just follow instructions on your phone.

Floyd H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Russell S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Susana L. 
Clasificación:
1.0

I had an employee return the truck he returned it to a location 1/4 mile away and they charged my card an extra$250. I think this is very unfair

kelly K. 
Clasificación:
3.0

The uhaul Application would not allow me to put in my drop off pictures. The application restarted multiple times.

Jaime G. 
Clasificación:
2.0

El cliente no dejó un comentario.

James K. 
Clasificación:
1.0

Representatives at location were not familiar with the Uhaul policies and rental procedures. Personnel at the rental location provided me with inaccurate information for the return of equipment. Unprofessional staff!

Joseph S. 
Clasificación:
5.0

Whoever was on dispatch that connects to me the store was a complete asshole and talked down to me and was very rude. The people at the location were nice, the equipment was as expected.

Angelo F. 
Clasificación:
1.0

Auto aide towing and U-Haul had me waiting for one hour and a half. I had checked in online to make my pick up easier and auto aide processed my order incorrectly. I was very disappointed in the way it was handled and I will never go through U-Haul again. Especially Auto aide towing. Terrible experience as it reduced my moving time as I only had 3 hours to load.

Dolores G. 
Clasificación:
5.0

Courtesy at it's best.

Michael L. 
Clasificación:
1.0

Better customer service ,clean your Van's, have someone inspect the van with customer. Not just give them the keys and say, check your phone for a txt..$250.00 dollars for a van that was dirty bad customer service. Van didn't sound like it was in shape.

George R. 
Clasificación:
5.0

Great service fast and friendly

Joann B. 
Clasificación:
4.0

Fast service. Online check out. Not a long waiting

Luis H. 
Clasificación:
5.0

You guys are awesome, very nice business representatives.

Mariely R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricky W. 
Clasificación:
3.0

I rented a box truck for 2 days, actually 32 hours and 40 minutes to be exact, yet I was overcharged for a full 3 days. I called the location, Auto Aide Towing, for an explanation. Robert confirmed that I should have only been charged for 2 days service but he said the Uhaul computer bills automatically and their employees cannot change it. I then called Uhaul corp customer service and spoke to Shantee, who confirmed that I should only have been charged for 2 day, not 3, and she phoned Auto Aide Towing directly to instruct them how to correct the charges to a 2 day rental fee. I called Auto Aide Towing back and they said they spoke to Shantee and said they were in processing the credit back to my CC account and would call back to confirm when it was complete. It's been a week and have not heard back about the credit. I would not these services who overcharge and make you jump through hoops to get it corrected. No thank you.

Mark M. 
Clasificación:
5.0

Fill the tank Full so it's easier to get started, and not have to fill up gas before moving.

Kimberly R. 
Clasificación:
3.0

Be more clear with the hours. They are suppose to close at 4 and I got there at 3:15 and they were closed. Thankfully, someone answered the phone because they are a 24 tow service as well. Took about 20 minutes or so but get me on my way but at least they took care of me.

Terence W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thom R. 
Clasificación:
4.0

El cliente no dejó un comentario.

lauren P. 
No se han enviado comentarios para esta ubicación.

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