Comentarios del cliente para Autauga Station Store All

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Autauga Station Store All

Grado total:

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Patrick C. en

Grado:

Very nice!

William T. en

Grado:

El cliente no dejó un comentario.

Lewis D. en

Grado:

Truck windshield was filthy. Truck had a skip & not running properly (check engine light on). Truck had a very loud clunk in the front end & swayed going down the highway. It needs service. I informed the drop off location.

Valincia R. en

Grado:

Haven’t moved in yet

BILLY P. en

Grado:

El cliente no dejó un comentario.

John J. en

Grado:

Regina was very helpful, courteous and friendly.

ROBERT E. en

Grado:

Facility would not let customers use the dumpster which would have been a helping factor for me to keep my locker. I use my storage for work and was a huge inconvenience to have to carry away garbage.

DEBORAH B. en

Grado:

Awesome!

Malcom M. en

Grado:

Total uhall scheduling aND pick up experience Was horrible. First location in montgomery al Was a total disaster. Could not anyone to Answer phone to verify a 15 foot truck. Called most of Friday 12/21. No answer. Called schedule phone #. Rescheduled at Herrods gas station prattville al for a 26 ft. Did not need this size, but was told only one Available. Arrived at Herrods and was advised The vehicle had not been returned and no One could be cintacted. Then was advised to go to uhall location on south hwy 31. Manager Called that location before I left her rods and verified he had a truck. Upon arriving at the south prattville location, I was adv used he Had no long hall vehicle. He contacted Uhall location on McQueen smith road and Advised us to go there. We finally rented A 20 ft truck there. If anyone actually read this, I do believe it is the most disturbing and disgusting experience anyone could have Been through. I will never use uhall or recommend uhall to anyone. I have rented uhall trucks for years and thousands of miles.

DELAND S. en

Grado:

!

Octavia B. en

Grado:

El cliente no dejó un comentario.

Greta N. en

Grado:

El cliente no dejó un comentario.

MORGAN B. en

Grado:

Great storage facility!

ANN S. en

Grado:

As far as I am concerned there are no needed improvements.

Micah W. en

Grado:

El cliente no dejó un comentario.

wendy m. en

Grado:

Boy am I glad I got this survey. Once I arrived at the location and walked in I was not acknowledged for at least 5 minutes before I was asked how can I help you. I literally had to call the office using a private number to distract the lady that was inside of the office on the computer. That’s when she asked can she help me. Other than that I would have still been standing there. There was no one else there to be assisted so it’s not like she was working with someone else. I am a Retail Sales Manager and know that’s not how you treat your customers work, especially if you want them to use your establishment again. I’m sure that this is just another survey that will not get any attention but I would never treat my customers the way I was treated there. Signed, I will not use this location again. Thanks but no thanks.

William W. en

Grado:

The pads were dirty and wet.

Travis M. en

Grado:

El cliente no dejó un comentario.

James S. en

Grado:

El cliente no dejó un comentario.

Frank C. en

Grado:

A+

Charlotte N. en

Grado:

El cliente no dejó un comentario.

Terry R. en

Grado:

Be sure the customer knows how to hook up the trailer properly before they leave the site.

evin A. en

Grado:

Didn’t check their inventory and got letter from uhaul saying not returned. Was dirty, trailer lock to hitch was hard to turn.

kevin b. en

Grado:

El cliente no dejó un comentario.

ANNELLE S. en

Grado:

The original pick up location and time would have been much more convenient for me. UHaul changed both less than 24 hrs. before my move. I was not contacted prior to this change.

Daryl M. en

Grado:

I did not reserve to pick up at this location. This location was not a "full service" UHaul dealer and did not have ANY accessories - - - including the furniture pads I had reserved. The very helpful manager went out of her way and tried her best to secure the pads from another location, but was not able to do so. I had to spend valuable time the following day going to another UHaul dealer to obtain packing pads. VERY dissatisfied with this. UHaul wasted my time and money. And please note: My dissatisfaction is with UHaul - - - NOT the local dealer they foisted me off upon.

ROBERT W. en

Grado:

El cliente no dejó un comentario.

JOSH H. en

Grado:

This was the best experience that I have had with ANY truck rental. Being active duty, that is a lot of truck rentals. The truck was clean and well maintained. I will definitely use this office again if needed. Thanks again...

Marla W. en

Grado:

Other than online order being confusing and no confirmation call..... was ok. Not the stores fault, was uhaul online.

Flectron M. en

Grado:

Make sure the attendant is more knowledgeable in regards to the equipment they’re renting out

CHRISTOPHER T. en

Grado:

El cliente no dejó un comentario.

Walter M. en

Grado:

El cliente no dejó un comentario.

Dave P. en

Grado:

El cliente no dejó un comentario.

ADAM M. en

Grado:

I had no idea there was a hole and possible water damage property. This isn't my first uhaul.

toni d. en

Grado:

El cliente no dejó un comentario.

Yolanda R. en

Grado:

The process was quick and easy. The agent was friendly and informative on the phone as well as in person.

Greggory C. en

Grado:

El cliente no dejó un comentario.