The ladies charged me cash than charged my card didn't give me a receipt ok t or paperwork for my tripmichael P.
Customer Reviews for Auction Block Casa Grande Arizona LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.LeRoy B.
El cliente no dejó un comentario.LARRY B.
I recommend not using this pick up location at all. The man who was there seemed to have no idea at all how to use the uhaul website, even with the central office walking him through each step. I needed to point to what he needed to do on the screen, and tell the person at the central office what was showing or not, on the screen. We were booked for pick up at 9am, the staff member should have arrived well before that in order to have his computer powered up, and been logged in to the system by 9am, instead of only arriving to open the office at 9. Very frustrating exercise which took way longer than it shouldSally G.
The truck had not been cleaned since it was dropped off by the last customer. The windshield and front of the truck was covered in bugs.Darrel F.
Never again will I use U-Haul. Initial pick up was at a different location however that truck was unsuccessfully dispatched due to the mobile pick up app. Customer service couldn't figure out the issue. We wasted over an hour standing at a truck we couldn't use, couldn't find the lock box, customer service didn't know either. Needless to say we had to be directed to a different facility that was out of the way and was at a dirty shabby used thrift store where the owner also rented U-Hauls. His computer was down and had to call in to dispatch the truck. This took another hour. It took 2.5hrs to finally get a truck. This truck had less than a 1/4 tank of gas as well.Keith S.
Made a reservation and was told they didn't have that size truck and offered a bigger unit. I was originally to pick up at one location in Chandler and return in AZ City. Because Uhaul didn't have the truck I reserved, I had to pick up in another location in Chandler and drop off in Casa Grande. I just received an Email for an extra charge for over mileage. Ridiculous! Not much money but that's the point.Clayton G.
El cliente no dejó un comentario.Beatriz B.
El cliente no dejó un comentario.laury W.
I had to do all the work. The person behind the desk just told me to enter all the information on the computer. I also hooked up the trailer by myself. I would never recommend this place. Jacob was lazy.John K.
El cliente no dejó un comentario.Martin D.
My hitch pin wouldn't fit through the receiver and trailer. This team got together and found one in their shop that would fit. This saved me valuable time and was greatly appreciated!Joey C.
El cliente no dejó un comentario.GEORGE L.
El cliente no dejó un comentario.Diana C.
Calling the 800# on the other hand always messes up my future interest in the company as a whole. This is where I always get poor customer service and little to no help. It was nerve racking just to drop off the trailer to this location.Sabrina S.
El cliente no dejó un comentario.Lavern H.
This location is very professional. They are a great example of what to expect from a top notch operation. Great job!Sally K.
El cliente no dejó un comentario.vicky M.
Everything was great and I will be back next Saturday I have a friend that needs a car towed and I will tow it for him using your equipment. Thank Youclarence E.