This location needs more trailers. I'm usually pressed to have it back and feel like I'm getting short changed. Just found out tractor supply does trailer rentals and have been using them do to lack of equipment at the uhaul site. Also some kind of frequent renter discount or free rental once in a while is just good business.Scott S.
Customer Reviews for Aubuchon Hardware
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Nancy S.
Nothing at all. Both gentlemen at the store, as well as the woman on the phone helping us with the reservation, we're extremely nice, courteous, and professional. (Even with the difficult woman in front of me in line!). They answered all my questions and made me feel completely at ease and comfortable with the whole process. I would not hesitate to use THIS location again and suggest them to others as well!Nichole F.
El cliente no dejó un comentario.Emily C.
El cliente no dejó un comentario.Kristen S.
Nothing needs improvement. The sales help was excellent both Mike and Steve did a great job.Edward K.
dropped off in box..location closedJAMES B.
El cliente no dejó un comentario.Debra T.
El cliente no dejó un comentario.Roberto V.
El cliente no dejó un comentario.William W.
El cliente no dejó un comentario.Hillary A.
Great small town people and service! Uhaul needs to provide them with more equipment.Scott S.
El cliente no dejó un comentario.Scott S.
El cliente no dejó un comentario.Erik L.
El cliente no dejó un comentario.QUenTIN G.
El cliente no dejó un comentario.John S.
nice and efficient people working there- clean store environment and clean truckDavid R.
El cliente no dejó un comentario.Eric M.
When I dropped off my trailer, they refused to give me a receipt or any written notice that they have accepted the trailer. Then I got a call from U-Haul days later asking me where my trailer was. I spent 30 minutes on the phone between holding and talking to a rep. It wasn't addressed until I called the hardware store and left a message. I really didn't like sounding pissed off, but I lost 30 minutes of valuable vacation time handling this. Everybody at the store was nice and polite, but I would've appreciated a written confirmation that I had dropped off the trailer.Trenton T.
El cliente no dejó un comentario.Robert T.
Everything went exactly as planned.John C.
Easy pick up, easy drop. Truck in good condition. No issuesDaniel F.
Not much room to park a large truck. Also, not applicable to this location, but the iOS app is not very good.Derek S.
Very easy process and plenty of equipment to choose from. Very helpful and friendly staff.Scott P.
El cliente no dejó un comentario.Rose S.
El cliente no dejó un comentario.Erik W.
The location wasn't the problem the uhaul service was overall terrible!!! For one thing we reserved the truck online and paid for it that day. Then 2 days before we go to pick it up they didn't have one available so we ended up with a smaller truck. Then when we scheduled the return it was to Claremont, NH. No they changed that last minute on us so we had to drive all the way to fucking Newport, NH to drop the truck off. I will probably never use uhaul again it was a very agrivating experience.Crystal S.
El cliente no dejó un comentario.Preston H.
El cliente no dejó un comentario.CHARLES C.
El cliente no dejó un comentario.Michelle P.
The overall experience was very good. I was a little disappointed at how low the fuel economy was, and how loud the cab was. Overall our experience was excellent.Christopher F.
The Aubuchon pick up location was fine. My preferred pick up location was NOT. I booked the trailer for the Keene, NH location over the phone. The next morning I went to this location and was told that they do not have a trailer for me. Keene is listed as my preferred location but is not guaranteed and so there was no trailer. I was never told that my trailer may not be located in Keene. There was no mention of a preferred location over the phone and there was no explanation about what a preferred location means. I never received an email or phone call saying that my trailer would be in a different location. I had to drive an additional 40 miles to pick up the trailer. The customer service at the Uhual Keene location was lacking.Alex C.