Customer Reviews for Atwood Rent To Own LLC
(U-Haul Neighborhood Dealer)

422 reviews

10179 N US 31   Ellsworth, MI 49729

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed

Services at this Location:

Contact Us

10179 N US 31
Ellsworth, MI 49729

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Theodore Konieczny 
Rating:
5.0

Atwood Rent To Own was very helpful.

janice fritz 
Rating:
3.0

It’s a rural area and I only happened to catch a person there once and she was very helpful, otherwise I simply turned my rental in online. Easy.

Brandi Rincon 
Rating:
4.0

Service was great and met expectations.

Dale Newman 
Rating:
4.0

Mike was very helpful getting the trailer hitched to my truck and checking all the connections

Joseph Sitko 
Rating:
5.0

Customer did not leave a comment.

James VANDERZEE 
Rating:
5.0

Customer did not leave a comment.

James Appel 
Rating:
3.0

Customer did not leave a comment.

Bret Baker 
Rating:
4.0

Business opened late

Renee Spalding 
Rating:
1.0

Wheel tie downs had been shortened and would not secure the vehicle to the trailer. The Car Hauler should have never been rented as it had not been maintained. Problem not discovered until the hauler was at my residence and my vehicle was loaded. U Haul main number found me a replacement Car Hauler at Captains Choice in Bellaire, MI. . Miss Abby at that location did an outstanding job at providing a replacement Hauler and handled all the paper work in a very professional and friendly manner. She is a great asset to the U-Haul Franchise. Will do business with them nest time.

DAVID SINCLAIR 
Rating:
4.0

Customer did not leave a comment.

JOHN CONNERS 
Rating:
5.0

Efficient, friendly, professional a repeat customer becsuse of this.

douglas marks 
Rating:
5.0

Customer did not leave a comment.

Timothy Harwell 
Rating:
5.0

Mike and the staff were efficient, professional and friendly. Thanks

douglas marks 
Rating:
4.0

Customer did not leave a comment.

John Wallis 
Rating:
5.0

Customer did not leave a comment.

Corey Davis 
Rating:
5.0

Customer did not leave a comment.

mark snyder 
Rating:
5.0

Customer did not leave a comment.

Alexa Harris 
Rating:
5.0

Customer did not leave a comment.

Thomas Ray 
Rating:
5.0

Customer did not leave a comment.

ralph Corwin 
Rating:
5.0

Customer did not leave a comment.

Jeff Hayes 
Rating:
5.0

Customer did not leave a comment.

BRIAN HAGERTY 
Rating:
5.0

I have rented from Atwood and will continue to do so.

Francois Villiard 
Rating:
5.0

Customer did not leave a comment.

ROBERT WOODARD 
Rating:
4.0

Customer did not leave a comment.

Jordan Lewis 
Rating:
5.0

Customer did not leave a comment.

Steven Bradley 
Rating:
5.0

My pickup and drop off location would was changed to a town 33 miles round tripaway from my requested pickup and I was charged that mileage. I would )Ike a refund for those miles

Daniel Scott Kruger 
Rating:
3.0

Customer did not leave a comment.

Russell Tharp 
Rating:
5.0

Again, registered online to drop off in East Jordan, was sent to Ellsworth and then Atwood. Would be easier if the online registration was clearer about where to go and why.

Haley Tasiemski 
Rating:
3.0

I realize it's a small town but instead of dropping off in East Jordan i had to drive an extra 20 minutes to drop off at this location to save $50. I was expecting it was a nice, larger uhaul facility. Instead it was an old hardware store and was told they had no internet he would check it in later. Internet came from accross the street? was told to park and unload the trailer by myself up the hill on an un kept dirt driveway.

Thomas Moran 
Rating:
5.0

Great perdon

John Rogers 
Rating:
5.0

The woman at Atwood Rent to Move was beyond amazing! Cute little hardware store and her and her staff were so very nice and accommodating! I would HIGHLY recommend to a friend or family!

Charistopher Gallup 
Rating:
5.0

Customer did not leave a comment.

Glaidis Mersefes 
Rating:
4.0

Customer did not leave a comment.

WILLIAM GREEN 
Rating:
5.0

Customer did not leave a comment.

Kenneth McKendrick 
Rating:
5.0

Customer did not leave a comment.

Antonio McSawby-Hartel 
Rating:
5.0

Mike was very helpful

Mark Snyder 
Rating:
4.0

Customer did not leave a comment.

Olin Halbert 
Rating:
5.0

Nothing, I was very pleased with everything. People were very nice and professional.

JAMES BRIAN HERSHA 
Rating:
5.0

Customer did not leave a comment.

Jenice Steenwyk 
Rating:
3.0

Advise the customer when NO trailers are available nearby that uhaul would arrange to have a trailer brought to a local dealer. I had to drive 51 miles to pick up the trailer instead of 4 miles to get one locally . I then had to drive that distance again to return it . The rear door hold open latch was missing on LH door & wind caught that door slamming it very hard which could have resulted in injury. Brakes were very noisy, locked up when backing up & clacking noise & surging when stopping

Gary TIFFANY 
Rating:
5.0

Very helpful at pickup.

Cody Major 
Rating:
5.0

Customer did not leave a comment.

Andrew Tall 
Rating:
5.0

Customer did not leave a comment.

David Boroff 
Rating:
5.0

Customer did not leave a comment.

Michael Fischer 
Rating:
4.0

Customer did not leave a comment.

john clevenger jr 
Rating:
4.0

The staff was very helpful and accommodating

ANGELA MARY BENNETT 
Rating:
5.0

great service on the pickup

michael mcgarry 
Rating:
4.0

Customer did not leave a comment.

Steve Auger 
Rating:
5.0

Extremely helpful employees and excellent customer service!

William Marquardt 
Rating:
3.0

A pretty run down store.

DOUGLAS WALTER WACHTEL 
Rating:
3.0

Customer did not leave a comment.

SCOTT NEAL 
Rating:
4.0

Customer did not leave a comment.

DOUGLAS WOODHOUSE 
Rating:
5.0

Everything was great

john laminack 
Rating:
4.0

Customer did not leave a comment.

EDWIN ALLEN WILLIS 
Rating:
5.0

Nothing, great service

Robert Tidmore 
Rating:
3.0

Customer did not leave a comment.

ronald willey 
Rating:
5.0

Customer did not leave a comment.

Alan Dewey 
Rating:
4.0

Convenient; easy reservation by phone, quick in and out; easy return.

michael Healey 
Rating:
5.0

Customer did not leave a comment.

Mehran Minaeeghainipour 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Smith 
Rating:
5.0

Nothing. We had a great experience overall. Thanks!

Barb Murphy 
Rating:
5.0

Customer did not leave a comment.

Paige Schwartzfisher 
Rating:
3.0

It was good for the drop-off, but not a real Uhaul place, so couldn't refund for unused purchases. They only deal with drop-off and rental of trucks and that's frustrating when you need a real Uhaul service. The man that check in the truck was professional and friendly and knew what he was doing - it was a pleasure to work with him.

AMY ELIZABETH TESKE 
Rating:
5.0

Did drop while location was closed.

Charles Reitsma 
Rating:
5.0

Customer did not leave a comment.

Steven Bennett 
Rating:
5.0

Customer did not leave a comment.

John Clevenger 
Rating:
3.0

Customer did not leave a comment.

Scott Woodbridge 
Rating:
3.0

I was given an empty truck, which was noted on my contract but then was charged to fill the truck on return.

JOHN MOORE 
Rating:
3.0

Reserved a rental at a closer location 1 week in advance and the location still did not have the rental available when I went to pick it up causing me to drive an hour further than originally planned to the rental location on file.

James Self 
Rating:
5.0

Customer did not leave a comment.

Andrew Michaud 
Rating:
5.0

Customer did not leave a comment.

Brian Anderson 
Rating:
3.0

The truck was dirty from the last customer. Heavily plastered with bugs. I could hardly see out of the windshield. The agent cleaned the windshield when I asked.

Carl Welke 
Rating:
5.0

Customer did not leave a comment.

Brian Anderson 
Rating:
3.0

Sunday drop off. Business closed.

Lee Burt 
Rating:
5.0

Mike was so very friendly and helpful with my trucking needs. I am not sure you can improve such excellent service.

Susanjane Avery 
Rating:
5.0

YOU NEED TO INSTALL TONGUE JACKS ON YOUR TRAILERS!!! Have YOU ever tried lifting one of your trailers?? It’s just common sense!!

CARSON FOSTER 
Rating:
3.0

Have the size truck that was requested.

BAMBI LYNN POTTER 
Rating:
5.0

Customer did not leave a comment.

Scott Neal 
Rating:
4.0

Customer did not leave a comment.

WENDY WIELAND 
Rating:
5.0

Great people with great service

Andrew Michaud 
Rating:
5.0

Customer did not leave a comment.

Katie Jones 
Rating:
5.0

Actually everything went well.

Ron eichinger 
Rating:
5.0

Customer did not leave a comment.

Paul Van Hese 
Rating:
3.0

Didn’t come into contact with anyone here.

DANIEL GESLER 
Rating:
5.0

Very smooth return!

David Boroff 
Rating:
5.0

Very smooth return!

DAVID BOROFF 
Rating:
3.0

Customer did not leave a comment.

Bambi Potter 
Rating:
5.0

Customer did not leave a comment.

Tim Gardiner 
Rating:
5.0

Overall excellent experience.

NORA BUNING 
Rating:
5.0

Customer did not leave a comment.

Roger Gowdy 
Rating:
5.0

Customer did not leave a comment.

DAVID WELLS 
Rating:
5.0

Customer did not leave a comment.

Mary Adams 
Rating:
3.0

Customer did not leave a comment.

Robert Wentworth 
Rating:
5.0

Customer did not leave a comment.

Jennifer Lalonde 
Rating:
5.0

Customer did not leave a comment.

Theodore Konieczny 
Rating:
5.0

Customer did not leave a comment.

LEWIS RAY Pruitt 
Rating:
5.0

Doughnuts

ronald karavas 
Rating:
5.0

Customer did not leave a comment.

tom pascoe 
Rating:
5.0

Awesome service,Awesome people 👍👍👍

isaac agami 
No reviews have been submitted for this location.

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