Comentarios del cliente para Atlantic Truck Center
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Atlantic Truck Center
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Holly S. en
The location was hard to find, I passed it the first time because these sign is so small and low I didn't see it behind the cars parked around it.
Kathleen C. en
The staff was incredibly kind and helpful. They made the process quick and easy. I recommend this location to everyone who wants to experience a hassle-free and friendly service.
Eriberto F. en
Very polite!!
Brandon H. en
The two times I have used this place it’s always been a great experience. One of the best experiences dealing with any uhaul location in fact.
Corey A. en
absolutely nothing, I was met with excellence customer service and they were extremely helpful and kind.
james K. en
Very accommodating and professional.
delecia H. en
Staff is very friendly!!!
Christy A. en
You can't do anything to improve. Top notch from the minute I walked in the door!!
DANIEL H. en
Excellent
TONI C. en
No suggestions for improvement. Service was quick and staff was accommodating.
Jason D. en
I have multiple charges on my account. 1 when I reserved and 1 once I returned it. I emailed 825002_AFM@uhaul.com about the extra charge. Hoping the issue is resolved sooner rather than later.
Robert H. en
Great customer service and friendly staff. The sign is a bit hard to spot but just look for the rows of U-Haul vehicles in back.
kimberly G. en
Friendly, honest, service!! It was a pleasure doing business with them. I would use them again and would recommend them to anyone with transport needs!
Isaac H. en
These folks are down to earth and wonderful. The lady apologized for cussing but never did actually cuss, she was a lot of fun to talk to. They took fantastic care of me and seemed to care a lot about making sure I was taken care of. I'd definitely use these guys again in a heartbeat.
lenetta B. en
The truck was clean.. Everyone was nice. It was easy to pickup and drop off the truck when we were finished. I would recommend this location to anyone needing to move.
Jared L. en
Best UHAUL rental, very friendly staff, and outstanding customer service
Hugo V. en
Very thorough and attentive. I'd recommend to someone else.
thomas I. en
Very nice experience.
Olatunde O. en
All seems good for now
drew P. en
Brenda was fantastic and explained everything in an easy to understand way!!! Best customer service I ever had at uhaul!
stacy R. en
Excellent customer service
Iris M. en
No improvements needed. Everything went smoothly. The office representative was very professional, kind, patient and personable.
Brennan H. en
Great service, great everything. Will be recommending and using this location again!
Toni C. en
The rental vehicle was clean and performed well. The representative, Donna, was extremely pleasant and helpful. A sign by the roadside is needed as this office sits well back from the road and the vehicles cannot be seen even when driving past the entrance. We had to turn around twice before realizing where we needed to enter. Also, I think the office area could be updated. Overall we were satisfied with our service today because of the kindness and professionalism of Donna.
patrick M. en
Been going to this location for years and they take great care of me every time. Staff has excellent customer service and makes my moving process go incredibly smooth every time.
salathion M. en
Nothing, I will definitely be back to rent from this location again
JUAN S. en
Great customer service, friendly and great equipment. Keep up the great job.
John M. en
The online rental was a nightmare, took over an hour and sent my rental request to the wrong place. The people at the location sorted it out quickly and had me on the road in less than 10 minutes.
Betsy S. en
Scott is very friendly and shares all necessary information.
samantha R. en
When I went to pick up my rental lady said she didnt speak to me during the week (she tool my credit card over the phone to secure the truck) and I was at the wrong location. Not true I called the same location I had used a few weeks ealier. Lady recalled my son and I from prior visit when I spoke to her on the phone. Showed her my email titled RESERVATION. She said it wasnt a reservation email?!? Went to the new location. Was told they called me re the location for pick up as the computer toggle was green not blue. I did not receive a call. Why would I show up at a different location? . It was frustrating! No-one took accountability for uhauls mistake.
kenneth S. en
Difficult to see from the street.
eugene L. en
sales rep was very knowledgeable and helpful hooking up 6x12 trailer
John F. en
On site rep (Scott?) was excellent!
JESSICA C. en
So sorry I forgot his name, wish I did. However the guy that checked us in was amazing. He was friendly, courteous, and provided excellent customer service. Best uhaul experience for sure.
Dawn F. en
Very disappointed for the fact I had called ahead and made my reservations for a moving truck for the day, was told when making my reservations that the truck had to be returned by 4:00 pm. I said that would work perfect for us. When we went to pick up truck was told only could keep till 1:00 for it was reserved for someone else. I was still charged for the full day for less than 3 hours of rental. Had to call a friend with the truck to get the rest of our supplies needed, for we did not have enough time to do what we had rented the truck for. Very upset with U-haul and the way it was handled. Was also told that i was lucky his mother wasn't there, she really would have given me the heck, for a overbooking certainly not done by me, but u-haul customer service. I honestly will not be using this method of rental again.
Angela R. en
Thank you for the great service!!
Jessica P. en
Parking lot is awful, and they weren't the friendliest staff.
chris L. en
Very friendly and flexible. No doubt at all I will return here for my next rental need. Outstanding.
Cynthia B. en
The entire process was fast and effortless. Thanks.
Thierry D. en
Folks were very nice, and easy to deal with. Drop off was very easy
Kim C. en
Picking up the truck and equipment was a fast process. The lady at the front desk was amazingly sweet and helpful. No problems what so ever and would recommend to anyone that needs a moving truck.
David B. en
First class service. You have a great team at this location. Thanks!
CARL L. en
Small office, more like a home not a business.
Larry D. en
Nothing you guys are the best !!!
James W. en
They need to put up better signage to be visible from the street. I drove by the establishment on a busy street several times using my GPS. It’s in the back and not visible. Easily missed.
lawrence L. en
Not charge a customer 50 dollars for driving the uhaul 2 miles down the street when their plans change. I was charged and didnt even use the truck. I was gone from your lot for a total of 20 mins.
William G. en
I had to spend an extra day building a modification for carrying 2 motorcycles because some one at your company did not know the trailer I reserved did not have wood floors. This should be identified on your website.
Evan S. en
Love this Location! Fast and Easy Everytime!!
Kevin H. en
The gentlemen who took care of my rental of the truck was outstanding. I had a great experience and really appreciate his help and suggestions. Top rated!
Rob C. en
The lady that I dealt with was a pleasure to work with and she was very nice and engaging. I did not get her name but she is a asset to your company!
Anthony A. en
Staff very helpful in assisting with trailer decoupling, which was really on there tight.
Linda B. en
Everyone should take lessons from this place as they know the value of a customer.
diane G. en
The service people were awesome, very accommodating.
SANTOS V. en
Nothibg
DEAN D. en
U over charged me I will come by to discuss the situation.