Customer Reviews for Associates Storage
(U-Haul Neighborhood Dealer)

52 reviews

2790 Old Washington Rd   Waldorf, MD 20601

(301) 710-5210

Office Hours

  • Mon-Fri: 11 am–6 pm
  • Sat: 11 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(301) 710-5210

2790 Old Washington Rd
Waldorf, MD 20601

Services at this Location:

Office Hours

  • Mon-Fri: 11 am–6 pm
  • Sat: 11 am–3 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Customer did not leave a comment.

Crystal Jeter 
Rating:
5.0

Customer did not leave a comment.

christopher mansker  |  Overall Experience 
Rating:
5.0

The office closed at 5pm. It would be much more convient to the customer if the office was open until 7pm.

Jimmie Griffea  |  Overall Experience 
Rating:
3.0

The equipment was clean but the air conditioning was working so that was a big disappointment for me .

Yolanda Jones 
Rating:
4.0

We were satisfied with the overall experience and customer service. We would use your services again.

MICHAEL CORDREY 
Rating:
5.0

The entire progress was outstanding thank you I’ll be back!

Antonio Chester  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rayfield Foreman  |  Overall Experience 
Rating:
5.0

I loved that this storage facility was always well maintained and the office staff were always extremely friendly, very helpful and professional.

SHEILA GWYNN  |  Overall Experience 
Rating:
5.0

Your agent was the best agent I have worked with his customer service is the best I have ever experience

Leopoldo Rivera 
Rating:
5.0

No improvements required at this time.

Dwindle Robinson 
Rating:
5.0

Mold Left On Items

louis cooper  |  Overall Experience 
Rating:
5.0

One of the best Uhaul’s ive ever came to and outstanding customer service!

Phil Cooper 
Rating:
5.0

Customer did not leave a comment.

Carlton Sauls 
Rating:
3.0

Customer did not leave a comment.

Carlton Sauls 
Rating:
5.0

Customer did not leave a comment.

Daniel Bowden 
Rating:
5.0

Customer did not leave a comment.

Rodrekia Johnson 
Rating:
5.0

The service person went the extra mile to deliver a truck and answer all questions I had. He was very polite and patient. I would rent from him again cause I liked the personal touch I received. Thank you.

MIZELLA MITCHELL 
Rating:
4.0

An enjoyable experience all around. The agent that assisted me was very professional and knowledgeable.

Christopher Johnson 
Rating:
5.0

Customer did not leave a comment.

Lori Robey 
Rating:
4.0

Everything went well during my stay. When i had a problem with my lock they came immediately to fix the problem. I was very satisfied with this storage room and will always return if I need to.

Gloria Nelson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL DEEMER WHITE 
Rating:
2.0

The unit was affordable but it had flooded, most of the boxes were water damaged and more than half of the clothing was ruined and had to be discarded. I would nor recommend to others because of this.

DEBORAH K CARLE  |  Overall Experience 
Rating:
5.0

Everything was just great!

JOSEPH HODGE 
Rating:
5.0

Great Service Highly Recommended

ALAN CHENG 
Rating:
5.0

The manager/owner was very helpful, just tell him what you need and he`ll work with you.

Privacy Request  |  First Impressions 
Rating:
3.0

Not open. Dropped off and left keys only

William Thompson 
Rating:
5.0

Customer did not leave a comment.

Elisha Taylor 
Rating:
3.0

The location is not visible from the street. If I did not have GPS I would not have found it and I live right around the corner, literally 5 min. from this place. There are no signs or instructions for dropping off vehicles.

Sarah Graham 
Rating:
4.0

Customer did not leave a comment.

Craig Gheen 
Rating:
4.0

Customer did not leave a comment.

WILLIS CAMPBELL 
Rating:
4.0

Very good service.

LEOPOLD GREGORY 
Rating:
5.0

Customer did not leave a comment.

Kristal Wise 
Rating:
3.0

Difficult to locate. Not good signs or location

Thomas Klason 
Rating:
5.0

Customer did not leave a comment.

Paul Young 
Rating:
3.0

Customer did not leave a comment.

Sandra Penebaker 
Rating:
5.0

Didn't the associates name, but he was friendly, patient, and polite.

Justin Horn 
Rating:
5.0

Customer did not leave a comment.

james makle 
Rating:
4.0

Our service today was great, we encourage them to put a sign up with the company name. And have their online profile changed, it has the wrong times listed for when they open and close.

Sparkle Joaquin 
Rating:
5.0

Great Service....Thanks

Leo Pagayoya 
Rating:
3.0

Customer did not leave a comment.

VANETTA MYRICK 
Rating:
3.0

The truck was very very very very slow and in order to keep good gas mileage I had to briefly tap on the gauge. It made a 10 mile trip take 30 minutes.

ALITHEA PALMER 
Rating:
5.0

No signs indicating where the Uhaul drop-off is located or where to leave the keys.

Nakia Clark 
Rating:
1.0

It seemed like it was this ladies first time renting a uhual we were there for an hour. We didn't receive the correct size truck the worker said I hope the size is ok cause that's all we have.

JOSEPH Weiss 
Rating:
5.0

Customer did not leave a comment.

Deborah Abrom 
Rating:
5.0

Great customer service ??

CHRISTINA LOCK 
Rating:
3.0

Better signage to make it easier to find.

James W. Wickham 
Rating:
4.0

Customer did not leave a comment.

CHAD HOVDE 
Rating:
5.0

nothing this is the best u-haul center I have been to they get At the owner made us feel like we were family this is the only U-Haul center I will ever use thank you so much

sylvia mckeiver 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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