Customer Reviews for Ashland Simply Storage
(U-Haul Neighborhood Dealer)

22 reviews

423A S Washington Hwy   Ashland, VA 23005

(804) 585-2125

Office Hours

  • Mon-Sat: 8:30 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(804) 585-2125

423A S Washington Hwy
Ashland, VA 23005

Services at this Location:

Office Hours

  • Mon-Sat: 8:30 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Lois Good 
Rating:
2.0

Customer did not leave a comment.

Jonathan Brewer 
Rating:
4.0

Customer did not leave a comment.

ROBERTLOUIS JONES JR 
Rating:
5.0

Customer did not leave a comment.

Samuel McCollum 
Rating:
5.0

Customer did not leave a comment.

Elvin Melendez 
Rating:
5.0

Customer did not leave a comment.

Danyell Robinson 
Rating:
1.0

Have blankets as advertised on the website. Some of my furniture was damaged since I learned last minute that there are no blankets.

Eric MacPherson 
Rating:
1.0

please contact me ASAP regarding this bill 804*651*7570

Harry Clark 
Rating:
1.0

I am rating U-haul with a poor rating because I ordered a truck 3 weeks in advance through your website, called the location a week in advance to make sure they had my order and verified the date. When I go to get truck, it’s not there. I then get sent 12 miles away to pick up another truck. Both locations were great but your system, website and customer service was horrible. I shouldn’t have had to pay anything to U-haul.

Celeste Joyce 
Rating:
5.0

More trucks

DEMETRICMALAY BROWN 
Rating:
2.0

Truckk has dragging brake shoe when in reverse. Transmission linkage is sloppy and indicates one gear off . Android app does not allow access to phone's cameras. Must leave app to take photos to complete rental agreement.

Donald Root 
Rating:
5.0

Customer did not leave a comment.

STUART ROYALL 
Rating:
5.0

Customer did not leave a comment.

SCOTTALLEN MOORE 
Rating:
5.0

Customer did not leave a comment.

Steve Fong 
Rating:
5.0

This is the best U Haul location! The manager, Agi, is amazing. The customer prior to me was experiencing a delay returning the truck and Agi worked with both of us to reach a compromise return time for him and pick up time for me. Moves are so stressful anyway and I greatly appreciate her efforts to make us both happy!

CAROLYN PHILLIPS 
Rating:
5.0

The manager at Simply Storage, Ashland, VA, was exceptional assisting in the rental.

CAROLYN PHILLIPS 
Rating:
4.0

The location was easy to find and the manager was very helpful. However, the online check-in process did not work well. I was delayed over an hour while we attempted to get the combination to the lock on the cargo door. This limited my window and impacted my ability to do what I needed to do. The check-in and check-out process I would rate a failing grade.

Tim Schwartz 
Rating:
5.0

Customer did not leave a comment.

REKITA KEYS 
Rating:
5.0

Customer did not leave a comment.

Ricky Stewart 
Rating:
3.0

The employee was not as knowledgable as at the other location I used before.

thomasine williams 
Rating:
5.0

Customer did not leave a comment.

Erin Wilson 
Rating:
5.0

Customer did not leave a comment.

Eddy Aliff 
No reviews have been submitted for this location.

Additional Services at this Location

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