Comentarios de los clientes para ASAP Road Service LLC

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de ASAP Road Service LLC

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Jason F.
Clasificación:

Super job

Omar U.
Clasificación:

El cliente no dejó un comentario.

Michael G.
Clasificación:

El cliente no dejó un comentario.

Nick D.
Clasificación:

Was very easy on the ap

William M.
Clasificación:

El cliente no dejó un comentario.

Anthony A.
Clasificación:

El cliente no dejó un comentario.

Julie M.
Clasificación:

I did not receive the accessories that I ordered

Nicole R.
Clasificación:

El cliente no dejó un comentario.

Bruce W.
Clasificación:

Great hours (8-4), 7 days a week! Even outside those hours, the entire process of check-in and check-out can be done from your phone.

morsalin A.
Clasificación:

El cliente no dejó un comentario.

elizabeth C.
Clasificación:

El cliente no dejó un comentario.

Ruben S.
Clasificación:

Good

SHARON L.
Clasificación:

Continue with the professionalism and courtesy given The lady that helped me was exceptional

Siobhan M.
Clasificación:

The location is convenient but a little hard to find. Its EXTREMELY dark at night when we went to return the vehicle. It was a bit uncomfortable and the wifi was very weak. I had to wander around the parking lot to find a place to get signal.

Maxwell V.
Clasificación:

El cliente no dejó un comentario.

MICHAEL P.
Clasificación:

The personnel at ASAP were extremely helpful and knowledgeable. We got the truck in minutes and got the move done everything was great

gary V.
Clasificación:

El cliente no dejó un comentario.

ELIZABETH M.
Clasificación:

When Uhaul updates locations due to a lack of vehicles, it needs to make sure the original booking price is maintained. This was a great source of stress.

KAMILJERZY R.
Clasificación:

El cliente no dejó un comentario.

James D.
Clasificación:

El cliente no dejó un comentario.

Katherine V.
Clasificación:

El cliente no dejó un comentario.

Melissa S.
Clasificación:

El cliente no dejó un comentario.

donald S.
Clasificación:

Your online system is the worst I have ever used

Jonathan P.
Clasificación:

El cliente no dejó un comentario.

Jacquelyn G.
Clasificación:

El cliente no dejó un comentario.

NADINE M.
Clasificación:

El cliente no dejó un comentario.

Anthony V.
Clasificación:

Quick and friendly service highly recommended

Scott F.
Clasificación:

I'm not sure how much was the fault of the location. The app and website are terrible. It didn't recognize my location no matter what I did. My friend was able to make it work on his Android phone but even then it took forever even though I did all the pre-check stuff. I called twice and the managers showed up (on Sunday) and helped me and another guy check out. After spending about 40 minutes on the phone the staff guy just handed me the key. Total waste of time, including theirs. My advice to U-Haul - you're not serving food or having any close contact, just have your people wear a mask and gloves and check docs and hand over the key. The "contactless" thing you're doing doesn't work with your tech and is a bad customer service experience that's only salvaged by the people at the location.

Joshua B.
Clasificación:

The instructions for returning the vehicle are not quite right. Firstly, the first step in the flow seems like it's saying the first thing you should do is drop the keys in the drop box. This would be a huge mistake, since you need them for the rest of the flow. Lastly, it asks you to confirm that the truck is in a condition suitable for the next family to use. Well, it's certainly clean enough, but I had to return the rental equipment (dollies, furniture protectors) in the van. If the next family did not rent those things, or rented different things, it would obviously not be appropriate for them to rent the van as-is.

Gordon H.
Clasificación:

FYI they are asking everyone to do the contactless/virtual checkin option because of Covid! Also make sure you refill your rental van with gas before returning (there is a gas station nearby).

Vikash J.
Clasificación:

El cliente no dejó un comentario.

Roxanne V.
Clasificación:

Have a sign to instruct customers to call an alternative number to reach a customer representative when there is no one at the location.

karyn S.
Clasificación:

El cliente no dejó un comentario.

FIDELIS O.
Clasificación:

JUST VERY HAPPY TO USE YOUR SERVICE, AND VERY REASONABLE PRICE TOO. PLEASE KEEP IT UP.

Bryan C.
Clasificación:

I did not receive a code for the lock box, I got lucky that another customer was there at the same time.

Ernelida M.
Clasificación:

El cliente no dejó un comentario.

Mirtha Gabriela B.
Clasificación:

El cliente no dejó un comentario.

Jefferson D.
Clasificación:

El cliente no dejó un comentario.

Robert W.
Clasificación:

Everything was great especially the lady at the location I got the U-Haul from was the greatest person I've ever met she was such a sweetheart

Sandra G.
Clasificación:

Jackie was very helpful and went above and beyond to help answer my questions.

Clayvon T.
Clasificación:

El cliente no dejó un comentario.

carol S.
Clasificación:

El cliente no dejó un comentario.

Jeffrey S.
Clasificación:

El cliente no dejó un comentario.

Yezenia S.
Clasificación:

Quick and friendly service

Maryloide A.
Clasificación:

Excellent service

Wilma G.
Clasificación:

El cliente no dejó un comentario.

Ronal M.
Clasificación:

Free puppies?

Sarmad G.
Clasificación:

El cliente no dejó un comentario.

DONOVAN L.
Clasificación:

Louis and Pedro were great, very friendly and accommodating.

Fariba A.
Clasificación:

Liz was friendly and professional, both on the phone and in person.

Garry M.
Clasificación:

Nelly is very prompt and courteous

Sean S.
Clasificación:

El cliente no dejó un comentario.

Adam P.
Clasificación:

El cliente no dejó un comentario.

Marien R.
Clasificación:

I have rented from UHaul before and have never dealt with such pleasant people.... maybe they should send other locations here for training.

Laura J H.
Clasificación:

El cliente no dejó un comentario.

Javier T.
Clasificación:

I had such a great experience, from the easy booking to the pickup and returned of the vehicle.

tawana V.
Clasificación:

El cliente no dejó un comentario.

Jose M.
Clasificación:

El cliente no dejó un comentario.

john L.
Clasificación:

Very professional. Easy to work with.

MICHAEL D.
Clasificación:

Perfectly clean truck

Daniel R.
Clasificación:

Have longer hours on the weekends

Priyanka S.
Clasificación:

El cliente no dejó un comentario.

Oumar S.
Clasificación:

El cliente no dejó un comentario.

Joseph E.
Clasificación:

El cliente no dejó un comentario.

Joy C.
Clasificación:

Always friendly and very helpful!

Lawrence C.
Clasificación:

El cliente no dejó un comentario.

Molly F.
Clasificación:

This was my first time renting a U-Haul and everything went smoothly. I was in and out of there quickly, the woman I spoke to was friendly, and the van was clean and drove well. I have no complaints.

Jason J.
Clasificación:

I forget the lady's name but she was extremely helpful. The truck was immaculate on the inside. I would recommend this location to everyone.

Sean M.
Clasificación:

El cliente no dejó un comentario.

Michael J.
Clasificación:

El cliente no dejó un comentario.

Joy C.
Clasificación:

El cliente no dejó un comentario.

Anthony M.
Clasificación:

Nothing at all from beginning to end my best experience so far especially pick up location excellent customer service

John P.
Clasificación:

Liz at the service desk was very professional.

Eliu F.
Clasificación:

El cliente no dejó un comentario.

Oriel H.
Clasificación:

El cliente no dejó un comentario.

EBONY H.
Clasificación:

There system was down when I arrived. But they were good and got me out in a reasonable amount of time. The problem is with your mobile check in, The prices are all inaccurate!

Jose R.
Clasificación:

El cliente no dejó un comentario.

Linda S.
Clasificación:

Your representative that helped was effecient and pleasant to work with. the date was June 9, 2019

Frederick F.
Clasificación:

El cliente no dejó un comentario.

John M.
Clasificación:

El cliente no dejó un comentario.

Patricio P.
Clasificación:

Really good

Nuno F.
Clasificación:

Very nice

Victoria T.
Clasificación:

El cliente no dejó un comentario.

Lauren L.
Clasificación:

Typing the address into Google Maps takes you to a development a little ways up the road, so I thought I had gotten lost--something to work on for future customers, especially those with larger trucks that might be harder to navigate.

Victor C.
Clasificación:

El cliente no dejó un comentario.

doris V.
Clasificación:

Thanks for the help.

Brendan B.
Clasificación:

El cliente no dejó un comentario.

Yamilka C.
Clasificación:

El cliente no dejó un comentario.

Michael F.
Clasificación:

The location was convenient to my home. Three truck is well designed for moving, with a layout that makes it easy. I didn't particularly like the way the truck rode, it felt like it was going to jump off the road when it hit uneven pavement. Lastly, I picked the truck up in a downpour and the wipers were worn, making seeing difficult. Overall a good experience

andrew S.
Clasificación:

My day was brighter because of your wonderful, friendly, knowledgeable and professional Nellie. She was extremely helpful with many types of information, clear explanations, valuable advice She made the rental expo pleasant and easy. A very dedicated employee, caring for her customers and the company she represents .

Helen L.
Clasificación:

El cliente no dejó un comentario.

keith B.
Clasificación:

El cliente no dejó un comentario.

Andrew P.
Clasificación:

Nelly was very friendly

MICHAEL V.
Clasificación:

El cliente no dejó un comentario.

william L.
Clasificación:

El cliente no dejó un comentario.

Edward C.
Clasificación:

Great customer service at this location

Evelyn B.
Clasificación:

Bianca was helpful and courteous. I had an excellent experience renting a moving truck. I would definitely recommend.

Neil A.
Clasificación:

El cliente no dejó un comentario.

Charles R.
Clasificación:

Don't affiliate with tow companies. They aren't into customer service. Second time I went to a tow company to get a trailer for uhaul and the last. When i dropped it off they didn't chock the wheel and the trailer rolled into my suv. Sounds like fun

Christopher M.
Clasificación:

The lot was full and had to double park while trucks moved around to get the rental out

No se han enviado comentarios para esta ubicación.

Volver
arriba