Customer Reviews for Armours Automotive
(U-Haul Neighborhood Dealer)

506 comentarios

326 E Marion St   Shelby, NC 28150

(704) 487-0466

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(704) 487-0466

326 E Marion St
Shelby, NC 28150

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey C. 
Clasificación:
5.0

They were very nice. It was great place to go.

HEATHER T. 
Clasificación:
5.0

Best place in town to rent a u haul. Thing to recommend to all my family and friends.

KIMBERLY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

donald C. 
Clasificación:
5.0

El cliente no dejó un comentario.

donald C. 
Clasificación:
5.0

No suggestions. The lady who helped us return the truck was very nice and sweet. It was a quick process. If we ever need a local UHaul, we will come back here!

Thomas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric M. 
Clasificación:
3.0

The TRUCK was clean but not the tow dolly. IT WAS VER6 OLD AND RUSTED!!! I watched the videos on how to use the tow dolly and it only took 3 minutes fobthem...it took me 10 minutes to load my car. It also came loose 3 times while I was driving on the highway.

Jaidera M. 
Clasificación:
5.0

The service was great. The lady there was excellent and very friendly. If I ever need a rental this is where I'm going.

bruce B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ivon D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
1.0

U-Haul was a nightmare. I don't think I will ever use U-Haul company EVER again

Rebecca H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela H. 
Clasificación:
5.0

El cliente no dejó un comentario.

chris H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Carroll M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheneen E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
5.0

Absolutely nothing! Pleasant experience.

Elizabeth T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Micah A. 
Clasificación:
1.0

Truck engine blew up in route

patricia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria B. 
Clasificación:
5.0

GREAT SERVICE! Thank you Rosemary.

ROY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
1.0

El cliente no dejó un comentario.

steve M. 
Clasificación:
5.0

Lady that checked me in was professional and thorough. Very good experience.

William J. 
Clasificación:
1.0

This shouldn't be a location to rent terrible website was down couldn't retrieve my key until after the pick up time terrible terrible terrible

Latasha W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Alan H. 
Clasificación:
5.0

Nothing. It was a great experience dealing with these people.

Bryan H. 
Clasificación:
3.0

I signed up for the 20 foot truck in plenty of time where there are multiple places that rent uhaul trucks near me. Instead I was routed to pick up the truck in Shelby NC which was not convenient at all.

Marilynn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian S. 
Clasificación:
5.0

The lady who took care of me was quick and thorough in and out and done. Very happy with the service. I'll be back next time I need a truck

William Y. 
Clasificación:
5.0

The owner here was also extremely helpful. They handled everything when I had trouble uploading a picture on the U- Hail website.

Lisa O. 
Clasificación:
4.0

Efficient service. Knowledgeable and helpful staff with a clear understanding of the process. Convenient location.

STEVEN M. 
Clasificación:
1.0

Make sure before you rent it out, the gas is correct and has not been stolen out truck. Then make it seem like the renter may be the one that took the gas.

Brandy B. 
Clasificación:
5.0

Nothing, it was a great experience. My experience with the pick up was perfect!! The lady who handled my pick up and return was so friendly and the process was quick and easy

Dawn W. 
Clasificación:
5.0

Very nice lady at the desk

temesheia E. 
Clasificación:
3.0

El cliente no dejó un comentario.

leisa H. 
Clasificación:
4.0

I pulled into the location and was then told I had to park across the street and then go back across the street to drop the key. I felt the location should stipulate that info in their location information.

KATHY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERALD P. 
Clasificación:
5.0

Mrs. Armour was super nice to deal with. Had everything ready for us.

Diane E. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON A. 
Clasificación:
2.0

The lot was small and there was already another truck there so I had to park very close to the entrance.

Erinn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brody T. 
Clasificación:
4.0

I had ordered a 10 ft. ten days in advance and when I picked it up they only had a 15 ft. I had no choice but to take it. The gas mileage on a 15ft compared to a 10 ft makes a big difference. Spent 100 dollars in fuel cost and drove only 300 miles.

Christopher B. 
Clasificación:
4.0

They changed my drop-off location, but it did not change in the system, so I was forced to drop-off at the original location. I also could not change the drop-off location myself, which made the whole thing more of a hassle than it needed to be. I do not blame either location for my trouble, but hold the company responsible for making this a terrible experience.

Micah R. 
Clasificación:
5.0

Everything was ready when we arrived

James B. 
Clasificación:
3.0

It would be nice to round the time, a rental is picked up, I was picking up at 3:25 and was required to return by 3:15? smh, It showed me returning late because the app kept kicking me out and I was not able to finish the process until about 3:50. I should no have been charged a late fee, and we didnt even get to move because it was raining

SANDRA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul U. 
Clasificación:
5.0

El cliente no dejó un comentario.

james B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
5.0

Very nice people

LARRY D. 
Clasificación:
4.0

El cliente no dejó un comentario.

CAROL R. 
Clasificación:
5.0

Rebecca at the Armour's Rental was incredibly helpful and professional... The truck was spotless and mechanically in perfect condition... the ramp, located inside the truck along with the hand trucks, was big help, I would not hesitate to travel a long distance without worry. Thanks to Rebecca, Armour's Rentals and U Haul for a great product.

CARL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORA D. 
Clasificación:
1.0

Got charged 2 times for a towing trailer I had rented out fir 1 day but I ended up returning that same day 45 mins before midnight so how can I get changed double it it was returned that same day not the following day but the same day I got it ! I was never told I had to drop it off at a certain time they said if I come after hours to park it in the lot and return the contract which I had place in there drop box as well to let them know trailer was returned!

ALEXIS A. 
Clasificación:
3.0

El cliente no dejó un comentario.

deborah M. 
Clasificación:
5.0

Thank you for being knowing the end and out which helped me save from a extra day. I would go there again to rent.

DAWN C. 
Clasificación:
5.0

Very friendly and helpful

Charles L. 
Clasificación:
2.0

Parking is incredibly confusing and very difficult; as a Class A CDL driver, I had a difficult time, having to back in to a very congested lot from a busy highway with near zero margin for error. Staff WAS friendly, however clear signage and explicit instructions would be quite useful

Patrick G. 
Clasificación:
2.0

I would recommend only for locals because it's close- especially fir a drop off that's central to Shelby, and the people are nice. It's very inconvenient, the parking area for the trucks and equipment is across a busy street that you have to cross to access. If you don't know the layout you end up crossing multiple time. The main area is crowded with vehicles for repair and carious car parts- watch your step.

FAITH H. 
Clasificación:
3.0

Had to park the truck across a busy street from the drop off. Went back to get mileage etc off the truck to keep the 80 year old clerk from having to dodge traffic crossing the street

WILLIAM H. 
Clasificación:
5.0

El cliente no dejó un comentario.

HENRY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACKIE M. 
Clasificación:
5.0

Customer service was horrible over the phone when trying to fix issues . Was charged same price for two days and only used truck one. I need my money fixed and the price right

Phillip S. 
Clasificación:
5.0

El cliente no dejó un comentario.

HEATHER F. 
Clasificación:
4.0

Location pretty clodder, not enough space to safely hookup equipment.

Rudy L. 
Clasificación:
5.0

Great customer focus

BRUCE L. 
Clasificación:
4.0

It was a bit run down unprofessional looking but staff very courteous

CHARLES L. 
Clasificación:
3.0

I had reserved a trailor for 8 am at another location. My reservation was changed to Armours Automotive for 9 am. The person responsible for U-Haul rentals left the office and di not return until 9;30. By the time I was able to get my trailor and leave it was going on 10 am. Therefore, I lost almost of 2 hours of morning work time. The heat index was to be in the upper 90's that day. The delay caused us to lose productivve time in the cooler temps.

Wanda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

steven S. 
Clasificación:
3.0

Ensure that the AC is functioning as designed especially during the summer months.

TIM P. 
Clasificación:
5.0

The equipment was clean however there is a leak on both driver and passenger corners at the top where the top attic shelf is.

DANNY B. 
Clasificación:
1.0

The van smelled horrible and looked even worse. Had chunks of mudd, trash and cigarette butts all inside the cab. Had to clean the thing before we could get in!

AMANDA P. 
Clasificación:
5.0

Everything went well!

Frederick M. 
Clasificación:
5.0

Wonderful assistance at this location! Very Helpful with any questions that we had!

ALAN C. 
Clasificación:
5.0

I went to pick up a trailer and the tires were in very poor shape. They sent me to this location and the trailer here was in excellent shape with new tires. Had zero issues with it!

KENTIN H. 
Clasificación:
1.0

This was the worst experience ever. I was over charged. The online stinks and customer service was horrible. Still trying to contact you

ROBERT L. 
Clasificación:
5.0

Nice people and efficient

jan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIAH N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Love S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Desaray H. 
Clasificación:
5.0

Nothing that I can see I rented a 26' truck and going back to rent a 5x8 trailer also.

KEVIN C. 
Clasificación:
4.0

Very nice staff, very helpful and easy to work with.

CLIFTON R. 
Clasificación:
5.0

Nice and very helpful People!

WALTER EUGENE II Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

DEBRA D. 
Clasificación:
3.0

Trailer pulled great but got a email about another rental that I didn't rent got wrong email fer the person that rented truck hope I don't get charged fer it and thought the price was to high fer a trailer one way

christopher P. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERRY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER B. 
Clasificación:
5.0

24/7 pick up process worked very well at 7 AM. Upon return, a friendly attendant was on-site and the process only took minutes. This is my third outstanding experience with Armours Automotive. Well done!

Steve S. 
Clasificación:
5.0

They were awesome and so friendly

Sheldon L. 
Clasificación:
5.0

As usual I had an excellent experience at Armours Automotive. Definitely the best location for u-haul rentals in Cleveland County.

Lisa D. 
No se han enviado comentarios para esta ubicación.

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