Customer Reviews for Armor Storage West Olympia
(Distribuidor de U-Haul del vecindario)

99 comentarios

3400 Mottman Rd SW   Olympia, WA 98512

(360) 339-5340

Horarios de la ubicación

  • Lun. - sáb.: 9:30 a. m. - 6 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(360) 339-5340

3400 Mottman Rd SW
Olympia, WA 98512

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9:30 a. m. - 6 p. m.
  • Dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
5.0

Tammy was an absolute Sweetie!! She was so nice, and funny and very informative!! I highly recommend this place!!

Magui G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela G. 
Clasificación:
5.0

This rental was so seamless! Thank you for making a stressful time easier!

Lisa P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald M. 
Clasificación:
5.0

I declined insurance twice, online and at the counter. And I was still charged for it. Something in the invoicing process needs to be improved.

faith T. 
Clasificación:
5.0

El cliente no dejó un comentario.

BUD W. 
Clasificación:
1.0

They charged me even tho they rented me faulty equipment and the reason I needed their truck is because my mom just passed away ! How rude! I did not bring the key right back and they charged me because they could have resented the truck! They had to put it out of commission so they could not have rented it but said I didn't know that ! Well yes I did! Not very professional! Or nice!

PAMELA V. 
Clasificación:
5.0

Friendly and helpful staff. Thank you

Alice D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cathleen W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rita P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John J M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan S. 
Clasificación:
1.0

Told when making the reservation and when picking up if I didn't use the 2nd day and all the miles reserved than I would get refunded the money that was on hold for the extra day and mileage. When I got to the drop off only having the truck 1 of 2 days and 15-20 miles under what was reserved, I was told that no money will be refunded because they only do that for in town rentals, not one way rentals. The lady that made my reservation talked me into reserving for 2 days even though I knew I only needed 1 day but did anyways because she Said I would get the money back for the second day. Your employees being misinformed cost me money that I didn't have to waste. And no one can give me a refund. I do not recommend any of these places because you cost me unnecessary money that I DON'T have to waste…

Ryan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy P. 
Clasificación:
3.0

Not send your customers to a place that opens two hours after their reservation is scheduled for. Had a res for 7:30 and was, without notification transferred to a third party location that didn't open till 9:30. Truck had 0% oil life, drove poorly, and had a scratch that wasn't documented by the pick up location.

Hunter A. 
Clasificación:
5.0

Staff was friendly and very helpful!

Heather D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy P. 
Clasificación:
4.0

El cliente no dejó un comentario.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom A. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy J. 
Clasificación:
5.0

I forgot their name, but, as with Greenville and Hendersonville (SC), the agent in Olympia WA was wonderful. The system wasn't working, she had encountered problems with it all day, and she put in a lot of effort making phone calls and figuring it out for us. She had a great sense of humor through it all, keeping our mood up as well. She offered us bottles of cold water as she worked through it, adding to the overall positive experience despite the failing system.

PAMELA M. 
Clasificación:
5.0

Nothing every thing was great

KATHLEEN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTTI H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kamaile D. 
Clasificación:
5.0

Wonderful people. Enjoyed my experience

Donna V. 
Clasificación:
5.0

Fast, easy and friendly pick up rep and drop off rep. Thanks

ALICE D. 
Clasificación:
5.0

steering was sloppy(loose).

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER IRISH H. 
Clasificación:
5.0

This address they were amazing. Very helpful, professional and kind. Will definitely recommend this address to a friend if needed

Teresa L. 
Clasificación:
5.0

El cliente no dejó un comentario.

taylor M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHLEEN ANN Z. 
Clasificación:
5.0

Great help by the girl on duty

RANDALL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam C. 
Clasificación:
5.0

Very awesome place to rent uhauls and storage! Very clean and maintained! Great customer service! 5 star review!!

Dorothy R. 
Clasificación:
5.0

Cleanest U-Haul store I've ever seen. I appreciate that.

GERALD M. 
Clasificación:
4.0

All was well. Cannot think of anything more you can do.

TRACY S. 
Clasificación:
5.0

The staff was friendly and very helpful. Will come back again for future uhaul use.

Andrea L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Takahide A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLYDE B. 
Clasificación:
5.0

However limited selection

WILLIAM P. 
Clasificación:
4.0

Make it clear on the website that 3rd party providers require you to purchase the safemove insurance (even if your insurance covers moving trucks).

Raven K. 
Clasificación:
5.0

El cliente no dejó un comentario.

sue H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tom H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeanette R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anna T. 
Clasificación:
5.0

Fast, professional, and very kind. I will always recommend your facility.

Renee W. 
Clasificación:
5.0

Great location and very good customer service!

Sergey K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard F. 
Clasificación:
2.0

The uhaul truck had a used bandaid and a used face mask inside. Clearly had not been cleaned.

Jake B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay H. 
Clasificación:
4.0

The female customer service rep was quite helpful but the male (European accent) was not and actually seemed rushed to get out. She stayed and even checked with us as we experienced a flat tire in your parking lot....

Margaret L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEVI M. 
Clasificación:
4.0

This was not my preferred pick up. I was only notified one day before that the pick location was changed. Very frustrating and inconvenient.

Michael F. 
Clasificación:
1.0

Cursing rep. When we got our truck who didn't even know where stuff was. Then they locked us out when we got there to turn it in. Not to mention he just opened the door took the key did not verify anything and then charges us for gas. When we just added gas to the half tank mark at the 7-11 less than a mile down the road. Ripped off and will never use this again

Janine S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ginny C. 
Clasificación:
3.0

To not lie and be honest.

Matt D. 
Clasificación:
5.0

Dottie and Kylie were wonderful employees who went above and beyond their normal work. They were extremely helpful and without hesitation offered their assistance to me because I had no one to help me with my unloading of some furniture. I've not come in contact with exceptional people, as themselves, in such a long time. I'm very grateful to the both of them and their kindness and consideration of the help they gave. Gracias.

Kimberly H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn B. 
Clasificación:
5.0

The staff at this location has been superb to deal with also.

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

columbus C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
5.0

This place is so clean and well kept. The truck I wanted was not available so they ‘upgraded' me to a larger truck. I was told the larger truck was going to be at the same cost as the one I reserved, I think I was charged for this. Not the fault of this location at all, just aggravating.

Sherri E. 
Clasificación:
5.0

Good service except they tried to charge me for for gas because when I got truck it had 1/4 tank and I dropped it off with a 1/4 tank said it was full when I picked it up and it was not!

shawna M. 
Clasificación:
5.0

Honestly, couldn't have been a better experience. Will definitely use service again.

Anais F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerry M. 
Clasificación:
5.0

Tell them this is a great storage facility, very cool inside...airwise and easy loading dock and carts. Very nice place to rent a uhaul and store at same time if you need to.

Cameron A H. 
Clasificación:
3.0

agent was completely rude and obnoxious

jerry R. 
Clasificación:
1.0

Megan checked me in and was very unpleasant. She charged my account $32.85 fo cleaning fees. We brought truck back CLEAN. She didn't like that we only folded blankets in 1/2 and not into 1/4's. She put receipt windshield wiper when we were available to receive personally. When I questioned her about the fee she told me to call U/Haul. “She only checks vehicles in.”

Thomas Neal H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Loretta R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
3.0

El cliente no dejó un comentario.

LAURA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEVI M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
5.0

Staff is great! So kind and helpful!!!

Sheri S. 
Clasificación:
5.0

Friendly, professional staff. Clean, reliable truck. Highly recommend!

catherine P. 
Clasificación:
5.0

Great service at Armor Storage!

Toby P. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN P. 
Clasificación:
5.0

Well run location. Super friendly and efficient service. Highly recommend.

catherine P. 
Clasificación:
5.0

The management and staff at Armor Storage we're knowledgeable and well organized. I would not hesitate to use them the next time I needed a vehicle. DLS

David S. 
Clasificación:
1.0

Unproffessional staff.

Jeffrey C. 
Clasificación:
5.0

Nothing very excellent customer service and clean

GINA G. 
No se han enviado comentarios para esta ubicación.

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