Personel seemed to busy to answe any questions about delivery, said just put keys in orange box and that's all, I wasn't sure , thought they should've inspected and approved or gave receipt of approval. ?. I had cleaned it before returninggloria F.
Customer Reviews for Arkham Tires
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Leenolia R.
El cliente no dejó un comentario.KENNETTA B.
El cliente no dejó un comentario.Michael S.
Always 5 star service with him. give him lots of 26 foot trucks to rent so we don't have use another dealer. his customer service skills are over the moon.Michael S.
Weird that I'm being charged for almost 45 miles when I only drove less than 15 miles. Seems Uhaul is ripping me off. They're the monopoly so I'm screwedMichael S.
Always 5 star serviceMichael S.
I had reserved 12 blankets but he had none.RICHARD M.
A++ serviceNATHAN L.
The address is not correct, there was no one there, just pointed to the back and said drop it there. I asked for a receipt, he said email and walked off. I tried to call them but the voice mail was ful and no one answered. Not good...Larry D.
5 star service best uhaul dealer in Central TexasMichael S.
5 star service every timeMichael S.
This dealer gets high praise from his tire and uhaul rental customers including from me. Please fill his yard up with 20' and 26' box trucks to better service our area in Belton, Texas area.Michael S.
Agent handed me the keys and said rental was good to go. Got home and opened the back. Had ordered 2 dozen blanks. The blankets were covered with grass and heaped in piles in the Auntie's attic. I started picking up the blankets, shaking out the grass, and folding them. I had ordered 2 dozen blankets but there was only 1 dozen in the truck. I immediately called to location and was told 'Yah uhaul will be crediting you for the missing dozen." I ended up not needing them but what if I really did?David W.
Know one was at the location when I was scheduled at 8am. I also could not get someone from UHaul on the phone to help with the 24/7 app set up for the rental. The app kept saying I was at the wrong location but I was standing at the box that held the keys. Nearly two hours after I was scheduled to pick up the truck the lease was completed. Definitely the worst overall experience I've had with Uhaul.Matthew K.
El cliente no dejó un comentario.Lester F.
This place closes at 3pm on Saturdays, and when we tried to check the trailer back in online, it never would go through. We called three different numbers (were on hold 2hrs total) plus the live chat trying to get it checked in, and no one could help. It cost us an extra $20 in fees.Christopher M.
I put fuel in the vehicle immediately prior to returning it. The fuel indicator was read higher when I returned it than when I picked it up. (Above F at time of return.) Still, I was billed a fueling charge. Alas, I photographed the odometer at return, but not the fuel gauge. I didn't believe I had the basis for a protest without objective evidence, but I do have a reason to be dissatisfied. Lessons learned: save gas receipts and photograph the fuel gauge when returning U-Haul vehicles. Get the final rental bill on site, not by email. Don't trust the guy who says, â€œJust drop off the key. You're all set.â€David D.
Fast and friendly service!GUSTAVO G.
We returned the auto transport after hours and did not come in contact with any employeesTODD MICHAEL F.
Vendor in Temple was in an old gas station with busted windows and very poorly maintained. Did the contract in the parking lot. Did not have the padded blankets at this location. The person doing my contract was in a sweat soaked faded tee shirt, shorts, and croc shoes. Not the appearance of professionalism. Location was difficult to get out of. Had to jump a curb and drag the rear bumper of the truck just to get to the service road of I-35.JOHN G.
This place is a dump. You can't get anyone to ever answer the phone much less find anyone there. If UHaul ever tells me to pick up a truck from here again, I'll call PenskeRobert D.
I frankly rentedfrom this location because it WASN'T a U Haul mega centerMatthew D.
Stop using GMC older 26 foot box trucks. They are older models and Uhaul makes dealers use them locally and long haul locally if the F-650 models aren't available. Please stop.Michael S.
El cliente no dejó un comentario.mike S.
El cliente no dejó un comentario.AMANDA G.
Arkham Tires. Best Uhaul dealer in Bell County,TX. 5 stars service. Nicest and most intelligent guy in his industry.Michael S.
El cliente no dejó un comentario.Jong L.
Did not have the trailer originally reserved so we changed to an open trailersteve C.
Please get him 20ft and 26ft box trucksMichael S.
This dealership gets no praise enough. Customer service above 5 star. please let him rent 20ft and 25ft trucks as well as 15ft trucks. He will sell out everyday if given the opportunity. Best U-Haul dealer in Central Texas.Michael S.
Alfredo made the process simple and great customer service skills.GUSTAVO G.
El cliente no dejó un comentario.dave M.
El cliente no dejó un comentario.ROBIN W.
Awesome serviceVINCENT B.
Staff was excellent. Very friendly and helpfulSharon D.
The location was fine but the truck was filthy inside. We had to clean it before we could load our items.John S.
Very helpful and friendlyGreg O.
He's always a great guy to work withmichael S.
Back of truck was dirty. Like someone demolished a house and hauled trash off in truck and not cleaned afterwards. Also had a appliance dolly in back that I didn't order. And no moving pads that I paid for to use.JAMES T.
El cliente no dejó un comentario.Emily B.
El cliente no dejó un comentario.Robert L.
Again 5 star service. He's gold here in Belton Texas. Folks come to him firstMichael S.
El cliente no dejó un comentario.Karl P.
5 star service that's why he's the BEST in 100 miles in any direction. Send more trucks of various sizes. Make him famous.Michael S.
El cliente no dejó un comentario.Gary U.
El cliente no dejó un comentario.victor O.
Again always 5 star service. He needs lots of box trucksMichael S.
El cliente no dejó un comentario.glen P.
The person working there told me it was out back and didn't show it to me. I had to move a car hauler out of the way myself in order to back up to the trailer. He did not install it and only helped me when I pulled it up front of the store.Christopher N.
Please make his lot has many more F-650 26 foot box trucks to rent instead of trailers and 20ft trucks as his store has the best customer service anywhereMichael S.
El cliente no dejó un comentario.Fredrick D.
El cliente no dejó un comentario.Ronald H.
No masks were worn. Truck cab was not cleaned or sanitized. Dealer was very nice and helpful.Debra T.
nothing. the people there were great to work with. equipment was in good condition. No waiting.GREGORY P.
El cliente no dejó un comentario.Markese S.
This was just a drop off location, the one person I did speak with was helpful and kind.ARNEROLF S.
The vehicle was turned in much earlier than expected. And we dropped it off early. We were charged 20.00 extra for dropping it off early. There was no one there and we dropped off the key in the night drop off box. I think you try to squeeze as much money from your customers. I will not be using U-haul unless I really need too. Remember DO NOT DROP OFF EARLY THEY WILL CHARGE YOU.....Called in the morning to notify about early drop off no answer all day. But they did charge me for early drop off......Blanca T.
El cliente no dejó un comentario.Tony B.
El cliente no dejó un comentario.CALVIN B.
El cliente no dejó un comentario.RICHARD W.
El cliente no dejó un comentario.TC L.
Cancel this vendor contract and find another partner. Staff was present when I dropped off my rental at 3 pm on Saturday. I was told to drop the keys in a box instead of them checking in my truck. They were not open on Sunday so I called Monday Morning to check my status. I was told it had been checked in and was ok. When I expressed my displeasure I was told they always tell people to put the truck keys on the box, and then they check them in when they have time.David W.
El cliente no dejó un comentario.Adam E.
I had to drop the trailer off after the they were closed (8/8/20 at 3:00pm) but once I got my iphone set up no problem.Willie L.
El cliente no dejó un comentario.Edward E.
El cliente no dejó un comentario.Atul P.
El cliente no dejó un comentario.Mike M.
El cliente no dejó un comentario.adrian C.
The gentleman was very busy helping another customer with a tire issue when I pulled up 25 minutes early. He did a great job multitasking and had me on the road in no time.Michael M.
Nice and lit up ,with ligts....eddie A.
El cliente no dejó un comentario.CHARLES O.
El cliente no dejó un comentario.TEVIN KESHON J.
El cliente no dejó un comentario.RAYMOND D.
Gentleman was extremely rude, he couldn't provide the blankets that was on our contract... no tape, boxes or the plastic wrap... had to go to another location to get all of that stuff. The uhaul truck was nasty, it had not been cleaned at all, inside or outside.Troy A.
El cliente no dejó un comentario.NICHOLAST C.
To hard to get the big truck inKimberly R.
El cliente no dejó un comentario.James G.
El cliente no dejó un comentario.Mike S.
Everything went perfect. From pick up to returning the trailer. I was very pleased. Will definitely be renting from this location againJuan C.
El cliente no dejó un comentario.Carla M.
El cliente no dejó un comentario.Larry H.
El cliente no dejó un comentario.Elizabeth T.
El cliente no dejó un comentario.Minnie B.
El cliente no dejó un comentario.SHARON RENE' C.
El cliente no dejó un comentario.darrell M.
When I opened the back of the truck, there was animal feces inside. Poor service. The absolute worst experience with any moving company I've ever had. Not just this location, but the entire U-Haul staff. On multiple occasions they made errors resulting in excessive wait times, Incorrect information regarding return times, and insufficient equipment. I was hung up on or disconnected on multiple occasions. I don't see myself doing business ever again with U-Haul.Richard P.
The rental itself was excellent. The website was useless. I ended up chatting u-haul to search for locations and the phone numbers I was given were not answered. I was told "to go by the location and ask". In this times, that is the last thing i would want to do! I might as well drive down the road and stop everywhere I see a u-haul sign and ask!Reinaldo C.
El cliente no dejó un comentario.ELLEN B.
Was very old tire shop.Ulugbek D.
El cliente no dejó un comentario.terry S.
El cliente no dejó un comentario.Rachel H.
El cliente no dejó un comentario.Daniel K.
El cliente no dejó un comentario.Shaun P.
El cliente no dejó un comentario.Joanne N.
nothing I am U.S. Army Retired Fort Hood Texas and I would recommend no one I know in the military this business. To make a long story short because of the information I received over the phoneJames S.
El cliente no dejó un comentario.Dana T.
Dont over charge them like you did mekari doreen G.
Great Job To Everyone involved.Mark M.
El cliente no dejó un comentario.Desiree C.