Customer Reviews for Arkansas Motorcycle Safety
(U-Haul Neighborhood Dealer)

376 reviews

1601 E 26th St   Little Rock, AR 72206

(501) 508-6925

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: 12 pm–4 pm

Services at this Location:

Contact Us

(501) 508-6925

1601 E 26th St
Little Rock, AR 72206

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: 12 pm–4 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The location is a little sketchy looking. Barking dog outside chained, broken down cars, It is at the end of a dead-end road. I certainly would not want to drop off here after night. No signage.

Michael Moore 
Rating:
5.0

Great customer service!!

ROGELIO CASTANON 
Rating:
5.0

Lloyd was very helpful and worked well with our special circumstances. We would 10/10 go back to this location!

Heather Rogers 
Rating:
1.0

Place was not clean at all.

pamela maxey 
Rating:
1.0

Took operation over 25 minutes to verify truck rental then online said to go inside it’s a closed location. After waiting for someone to arrive they had no idea where keys were took another 20 minutes for them to continue to look for keys finally found them in the drop box truck had never been looked at by the company. Truck had gas light on and before I could get on the road I had to stop and fill it up. Worst experience I have ever had at a uhaul and as you can see in my records I rent often! I will consider other companies before considering uhaul after this experience

SCOTT LANDER 
Rating:
5.0

Don’t change

ROGELIO CASTANON 
Rating:
5.0

Customer did not leave a comment.

Courtney Calloway 
Rating:
5.0

Customer did not leave a comment.

Adrienne Easter 
Rating:
5.0

Customer did not leave a comment.

Dave Norton 
Rating:
2.0

The whole online app processes was so confusing! Plus, I wasn’t expecting to be charged as much as I did. I probably won’t use Uhaul again.

Alisha Cartner 
Rating:
2.0

When I checked out a truck I requested and paid for an appliance dolly. I was told by two different customer service Representatives that also made note on my reservation that I was supposed to receive my payment back for that missing equipment and to let them know when I returned it for refund. I never got that refund

Joshua Gates 
Rating:
4.0

Don’t change anything !!

ROGELIO CASTANON 
Rating:
5.0

Great person to do business with

ROGELIO CASTANON 
Rating:
3.0

Customer did not leave a comment.

Paul Oosterling 
Rating:
4.0

older vehicles should be aged out

rajesh belani 
Rating:
4.0

Customer did not leave a comment.

Keita Brown 
Rating:
5.0

Awesome customer service. Cant express my gratitude enough.

John McFeely 
Rating:
5.0

Great people

Caleb Gresham 
Rating:
1.0

Place was closed on dropoff date and location tried to charge me for an extra day even though we left truck and trailer there and checked out with app. Very shady business practice.

CHRISTOPHER LINDSEY 
Rating:
5.0

My trailer broke down on the way to an event. Uhaul saved the day.

Stephen Prewitt 
Rating:
1.0

Location should be looked at, doesn't look like an actual drop off facility, and no one present or able to be reached.

Joaquin Maese 
Rating:
5.0

Very helpful

David Lorenzoni 
Rating:
3.0

There was no one there. Had to call and turned in vehicle over the phone.

Jill Trendel 
Rating:
4.0

Customer did not leave a comment.

Ann Norwood 
Rating:
3.0

Had to do transaction over phone

Carole Ragsdale 
Rating:
2.0

Dropped off afyer hours. Location was dark and

Lee Lavespere 
Rating:
2.0

I believe the trucks can be cleaner and the office more organized to receive the customers. Compared with other U-Haul sites, there are opportunities for improvement on this one.

Rafael Martinez 
Rating:
5.0

Don’t change, keep doing what your doing now!!

ROGELIO CASTANON 
Rating:
3.0

It is in a very isolated area. No one was there when i dropped off the truck shortly after noon.

Stephen Jones 
Rating:
5.0

Everything is fine!!

ROGELIO CASTANON 
Rating:
5.0

Good service, I recommend to everyone, no issues what so ever!

ROGELIO CASTANON 
Rating:
3.0

Customer did not leave a comment.

quinn lewis 
Rating:
5.0

Customer did not leave a comment.

Eric Smith 
Rating:
4.0

Customer did not leave a comment.

Cody McKinney 
Rating:
1.0

First of all a homeless man give you your keys and no contact he has to call another person and you talk to him and he take your info and money from south Dakota

IVAN HENDERSON 
Rating:
3.0

Dangerous part of town but the customer service was outstanding and very friendly.

Lannie Byrd 
Rating:
1.0

Never send someone to this area of town after dark. This is a dangerous area.

Mark Phillips 
Rating:
5.0

Customer did not leave a comment.

Nancy Reynolds 
Rating:
5.0

Very professional !!

ROGELIO CASTANON 
Rating:
5.0

Great customer service !

ROGELIO CASTANON 
Rating:
5.0

Customer did not leave a comment.

ROGELIO CASTANON 
Rating:
4.0

Customer did not leave a comment.

Frank Thompson 
Rating:
5.0

Customer did not leave a comment.

Roy Grant 
Rating:
3.0

Customer did not leave a comment.

Lucien Slaydon 
Rating:
5.0

The U-Haul employees were great! Very helpful, easy to work with, and the move went very well. The only complaint is that the cab of the truck had a strong cigarette smoke odor.

Debbie Johnson 
Rating:
5.0

Customer did not leave a comment.

Jeffery Reed 
Rating:
2.0

the gentlemen who checked me in was extremely friendly and helpful. the location was awful and seemed abandoned when i arrived. no uhual signage to speak of + no office of any kind that i could see.

seth harris 
Rating:
5.0

Customer did not leave a comment.

Russ Picard 
Rating:
4.0

Customer did not leave a comment.

Zachary Mcleroy 
Rating:
5.0

Friendly, fast service!

Jonathan Holbrook 
Rating:
5.0

Lloyd went above and beyond to get the box truck we needed.

Greg Minton 
Rating:
5.0

Customer did not leave a comment.

James Jones 
Rating:
1.0

Customer did not leave a comment.

Mufaddal Jafferjee 
Rating:
5.0

Very nice owner. Fast and professional.

Biff Vinson 
Rating:
5.0

Customer did not leave a comment.

Flora Bateman 
Rating:
5.0

Customer did not leave a comment.

Andre Martin 
Rating:
2.0

Nothing .

don haugeberg 
Rating:
5.0

Lloyd was so very helpful and kind. I would highly recommend this location

Donna Dabov 
Rating:
5.0

Customer did not leave a comment.

Dustin Stokes 
Rating:
5.0

Customer did not leave a comment.

Donald Poirier 
Rating:
3.0

Truck was fine. Few of the tie down boards were loose. Process of picking up the truck was slow

Nathaniel Alexander 
Rating:
4.0

Customer did not leave a comment.

Rajib Nandy 
Rating:
1.0

Had to travel from western side of LR to the eastern! Site was on dead-end road in middle of nowhere!

kenneth hodges 
Rating:
3.0

Had to go to 3 different locations before someone had trailer that i had reserved

Charles Meyers 
Rating:
5.0

Customer did not leave a comment.

David Alcorn 
Rating:
4.0

Customer did not leave a comment.

Chad Moore 
Rating:
2.0

We took the trailer back around 3:00 PM, but on one was there. Sign stated open until 7:00 PM.

Namtip reynold 
Rating:
5.0

Customer did not leave a comment.

David Roberts 
Rating:
3.0

Fix your trucks. My ride was full of stress an anxiety. Will end up being very wary if I use uhaul in the future

ryan dunbar-williams 
Rating:
3.0

Nice service guy. easy process.

nicole Fox 
Rating:
3.0

Customer did not leave a comment.

don rogers 
Rating:
5.0

The manager was extremely kind and helpful, especially as this was our first U-Haul experience. He definitely eased our worries.

Richard Young 
Rating:
1.0

Customer did not leave a comment.

Gail Ratliff 
Rating:
5.0

Customer did not leave a comment.

Larry Bell 
Rating:
5.0

Great customer service

Shumecio Ford 
Rating:
1.0

Customer did not leave a comment.

Lavonisha Williams 
Rating:
4.0

Customer did not leave a comment.

thomas mcfalls 
Rating:
5.0

Your 24/7 app is terrible for pickup. We first lost our first trip due to your app.

DONALD MCFALL 
Rating:
5.0

Customer did not leave a comment.

Letitia Haviland 
Rating:
1.0

Customer did not leave a comment.

Scott Kadien 
Rating:
5.0

Customer did not leave a comment.

Felicia palmore 
Rating:
5.0

The guys running this place were the only good thing about my experience.

Stephen Batchelor 
Rating:
4.0

Customer did not leave a comment.

Martha Fisher 
Rating:
2.0

Have it here if this one ever gets working out truck was dirty and some things were in disrepair there was no Dolly but I was paying for it and there weren't any moving pads.

MONIQUE K MACOM TEAGUE 
Rating:
5.0

Customer did not leave a comment.

Derrick Gay 
Rating:
5.0

Customer did not leave a comment.

shakorian baker 
Rating:
5.0

Customer did not leave a comment.

Martha Fisher 
Rating:
5.0

Customer did not leave a comment.

Holly Mangum 
Rating:
5.0

I was very upset when I seen that the $544 rental reservation rate changed to almost $800. If I wasn't in dire need, I would have gone to another company.

DEDRA GILES 
Rating:
5.0

Nothing. Service was wonderful and equipment excellent. The gentleman checking out the trailer noticed the lighting wire was not working on the Uhaul and immediately replaced it before finishing the checkout.

DANIEL MCCRARY 
Rating:
2.0

Train customer service to better listen to the customer for accurate information and direction.

Yolanda Rainey 
Rating:
5.0

Did great

Linda Dunn 
Rating:
5.0

Customer did not leave a comment.

Paul Algee 
Rating:
1.0

Horrible experience! I want someone to contact me at (501) 304-2400.

Brian Henry 
Rating:
5.0

Customer did not leave a comment.

AVINESH PRASAD 
Rating:
5.0

Customer did not leave a comment.

john Yang 
Rating:
4.0

Customer did not leave a comment.

Neil Taylor 
Rating:
4.0

My husband returned the truck so other than visual I can't say must the interaction with the staff.

DOROTHY SIGLER 
Rating:
5.0

Customer did not leave a comment.

ERICA YEVETTE HAWKINS 
Rating:
5.0

The guy was very helpful he gets five stars.

LAVANA AKINS 
No reviews have been submitted for this location.

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