This was the third time that I had driven from Alabama to Kentucky to pickup this vehicle. The first time there was a broken bar on the tow dolly, they didn’t have another one, so I had to cancel. The second time, the tow dolly had been stolen off the lot, they didn’t have another and I had to cancel once again. This time ther was a broken chain, as mentioned earlier.
Taylor G
Customer Reviews for Ardmore Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
These people at this location are just awesome. Plain and simple
John SThe online check-in process was horrible. It took over an hour to get the key for the truck due to not being able to speak to an actual process. You have to check-in through a website or an app. It requires multiple pictures and the location could not be found. It was over-all a horrible process. I paid for an appliance dolly to be used and was charge but did not get one in the truck. I will defiantly go in person during open hours next time i need a truck for a move.
Leslie FGreat service
Stanley TTrailer was clean, tongue jack was messed up, strap was frayed and the trailer kept blowing my turn signal and brake light fuses
Jacob CEquipment was rusted and needed to have a very good servicing performed on the braking system.
Larry M1) The storage area on the truck was filthy. We had to sweep and mop it before we used it so that we would not track powdery black residue into our new house when moving the furniture in. 2) The left tension cord on the rolling rear door was detached making it hard to open and even harder to close.
Tony FVery friendly and helpful
John SCheck in was a breeze and they were very friendly.
Billy OCould have used help backing the trailer into where we were told to leave it
Michael TWould recommend a return receipt to show or prove equipment was returned and inspected so there are no claims of damage after the fact.
James RI had a U-Haul up town 5 miles away and you sent me 25 away. Made no sense Gary taber
Gary TVery Helpful with my return. Thanks!!
Dennis LNa
Stephen PWas carrying a couch a Uhaul leaked. Also would have been nice to know that I needed my own plug adapter to go from 4 prong flat to round connector.
David Mdrop off person said we got trailer to you EARLY, which meant we would NOT BE CHARGED EXTRA DAY. yet we still have not seen a REFUND OF THAT EXTRA DAY CHARGE from your CORPORATE OFFICE!!! We ARE UPSET WITH UHAUL CORPORATE OVERALL UNTIL THIS IS CORRECTED!!!
Lisa PGreat customer service
Tom MY’all took too much money off my card
Ralph RGreat experience
John SCompleted contract-less drop off.
KARA CDon't change a thing you were great :)
JEFFREY JBest UHaul experience I’ve ever had. Highly recommended this location.
JACOB M