El cliente no dejó un comentario.CRIS V.
Customer Reviews for Arabi Self Storage Station
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.LASHAYLA G.
El cliente no dejó un comentario.STACIELYNN R.
El cliente no dejó un comentario.JOSEPH L.
El cliente no dejó un comentario.GLENN P.
All in all goodRoy M.
I wasn't happy with strap popping half way thru my travel. It was very unsafe. I had to use a personal strap to hold dolly strap down in order to complete my travel. Service and atmosphere was amazing!FINANDO M.
Friendly and helpful staff.Joseph L.
I needed the help of roadside assistance, and was I forward that the insurance I paid for, not roadside assistance did not cover any type of towing. That's ridiculous. Why?Chloe B.
Though the trailer performed as required, the 4x8 trailer seemed very old with many rusted components (wheels, exterior metal on trailer, and hitch). As I drove away, I had misgivings about the condition of the trailer. However, the attendant assured me it was reliable and her comments proved true.Ted T.
El cliente no dejó un comentario.Gary H.
The inside of the truck was a lil dirty,but customer service was good...TAMEKA W.
This was one of the best Uhaul experiences I've had Had to tell my friend about it I rent quite often The staff was great, great personality Keep up the great jobALVIN B.
I scheduled to reserve a truck about 2 weeks in advance at a Uhaul close to my house. The day of I drove to that location and waited in line for a full half hour, my reservation was canceled. Apparently my reservation had been moved to Arabi, that's 20 minutes away from the location that I reserved the truck. When I arrived at Arabi the employee told me she had cancelled my reservation because my number was disconnected. I have had the same phone number for about 29 years and haven't had any problems with it. As I was standing in line and she finished checking me in I got a text from them on the same phone number that was in the system. Between the waiting in line at the first location and the drive to and back from Arabi I lost over an hour of my time in an already stressful move. I sent an email complaint when everything but have yet to hear a reply. I am extremely unhappy with the service I have received from Uhaul and will go out of my way to not use your services again.Brandon S.
I really don't know, because the service was excellent real excellent and professionalMARIO W.
El cliente no dejó un comentario.LETIA R.
Expand older vehicle datbase Auto transport good for classic or antiques. My towing towed combo worked fine even though website said no. All in all a solid deal. Insurance is a good value.leigh V.
Used the after hours return process and it was great!David S.
My original reservation was at New Jerusalem Car Wash but my vehicle wasn't there and your agent was of no help. Yet I drove by the night before my pick up date and saw a unit there. Very dissatisfied. But Arabi was close and luckily had a unit.William T.
El cliente no dejó un comentario.Michael L.
El cliente no dejó un comentario.Dwight D.
El cliente no dejó un comentario.Devonne P.
Contract with people who know what the hell they are doinMarilyn B.
El cliente no dejó un comentario.Deirdre F.
El cliente no dejó un comentario.Leigh-Taylor H.
El cliente no dejó un comentario.SCI M.
El cliente no dejó un comentario.SHANTI T.
El cliente no dejó un comentario.ARIEL M.
The inside of the truck had a leak and I had a $1,800 mattress and it rained on my trip and it stained my mattress and ruined itLouis G.
El cliente no dejó un comentario.ELMER L.
El cliente no dejó un comentario.Drew F.
El cliente no dejó un comentario.carlos M.
El cliente no dejó un comentario.ERIC S.
This location is not convenient to me, but the location on St Claude will never get my business againHorace Richard J.
The staff was very friendly and helpfulJames H.
El cliente no dejó un comentario.Paul R.
When I made reservation it didn't mention I had to have $60 hold on my prepaid debit card.I'm still waiting to receive $60 hold on my prepaid cardLonnie K.
El cliente no dejó un comentario.Morgan D.
Fix the potholes.deirdre F.
El cliente no dejó un comentario.Roger R.
El cliente no dejó un comentario.Clinton N.
El cliente no dejó un comentario.ELROY R.
Very friendly and helpful staff at the pick up / drop off locationRobert B.
We arrived just after 5:00 pm to drop off the trailer only, and I was having trouble checking in just the trailer. The woman who was still there let me in and helped me check in the trailer. She was very friendly and not upset that she had to stay a couple of minutes after closing. She went above and beyond for me, and I really appreciated it.Lisa O.
everyone was very helpful.DAVID S.
They charged me an extra day just for being late a few minutesNohemy S.
Not charge so much for the price I paid I could have gotten my own dolleyJawaski P.
So convenient using the online service. Super smooth process, beginning to end!Brent T.
El cliente no dejó un comentario.Carlton D.
The ladies that assisted me did a wonderful job, they were pleasant and fun.Kenneth D.
El cliente no dejó un comentario.Lakeisha W.
I did a self drop off. Besides the flooding parking lot on a abandoned looking lot, it was fine.Gabrielle H.
You don't i know it was cheaper in the week days and if the gas was not right you could have let me know not charge 7 gal for more money, It was way to much with hidden charge. Every time I called the price went up!!!!!!!!!!!!!!!!!!!!!!JEAN C.
El cliente no dejó un comentario.Roderick J.
I feel the rate was a bit high, an also I believe the odometer is somehow rigged to make you spend more moneyTAMMY H.
I paid to rent the truck and then I had to wait for the representative to sweep out my truck because she was helping the next customer. I waited outside yo give her a chance to sweep it out like she asked me. Well after awhile I went back in the building and she was selling another rental to Someone else. I interrupted and said mam I paid for my truck already and now I have to wait for you to help someone else when you are not finished with me? But you take my money? She then came outside and cleaned the tru k, but, the truck smelled like cigarettes. It was disgusting inside. The windows needed to be windex and they were dirty. My son was coughing a lot from the cigarettes. Why does U-Haul allow smoking in the trucks? Why aren't fees given for doing that. I am very disappointed. This the second time in a row I had a terrible experience with U-Haul. FROM NOW ON- I WILL GO TO PENSKE.Amanda M.
El cliente no dejó un comentario.Osman A.
El cliente no dejó un comentario.Ezelia M.
Had no choice. It was the only location where the vehicle I needed was available.millard C.
El cliente no dejó un comentario.Timothy B.
El cliente no dejó un comentario.Kyle B.
El cliente no dejó un comentario.Lindley T.
El cliente no dejó un comentario.jacob S.
El cliente no dejó un comentario.Glenn E.
Awesome job!!Allison D.
El cliente no dejó un comentario.Victory G.
El cliente no dejó un comentario.Kionna L.
Customer service at the location I picked it up was very good. But overall the experience SUCKED!!! I made a reservation two weeks to a week and half for 26 truck at a location that was ten minutes from my house when I made the reservation the guy at this location said I would have to make reservation and the try would be available I was never told that the truck wasn't available until a few days later I received a text telling me that there was a 26 at a location 20 miles away in a different parish when I complained about and asked why I was told that even though I picked a location I doesn't mean the truck is available so I asked if someone could bring it to the location I had chosen and was told no that truck belongs to that location so I asked will I still have to pay mileage because that wasn't where I had wanted to pick it up and was told yes I would be charged mileage so of course I didn't want to the truck and was going to cancel the reservation and then I was found a truck that was a 20â€ it was in my parish but was 8 miles away so this morning I passed the place that I had originally order from and I saw a 20â€ truck at that location which is two to three miles away from my house. So it was more about charging mileage that the convenience of the customerWanda W.
VERY EASLY CONE. IN AN OUT QUICK. THE STAFF VERY NICE AN PROFESSOANLJudy M.
El cliente no dejó un comentario.Alisha S.
Went be renting again everKatrina W.
El cliente no dejó un comentario.Brandy G.
The lady lied and told the dispatch person that she rented a car carrier local,we told the lady 4 times that we where turning it in in Gulfport, Ms NOT returning it to New Orleans! Then she sent a e-main saying that we violated the rental by not returning it on time! They charged me twice,threatened to charge me $300 more,finally had to get supervisor involved, they still charged me more than I agreed to and I am still waiting for a $25.00 credit they owe, and I still think they should only bill me what the contract stated! It was a bad ordeal!Anthony P.
Good service, but not primarily a U-Haul business.Robert A.
El cliente no dejó un comentario.Raven L.
It was late and I left the trailer there. I called the next day and I was all set. Quick Easy and Great!Andrew A.
El cliente no dejó un comentario.Khaja A.
in my opinion nothing the staff was very nice and helpful and got me well on my way with my rental and your reservation center was quick to respond and set up my order y'all were great at my time of need and short notice thank you very much !!mark D.
Staff was very nice here!Deshundra H.
El cliente no dejó un comentario.Roxie R.
El cliente no dejó un comentario.Nicholas M.
The clericals at the desk was very friendly,helpful and professional, I was unhappy the air conditioning didn't work in the uhaul truck, I drive a hour and 23 minutescharles D.
Very nice location.James Y.
I need a member of management to call me . ThanksJacquline F.
El cliente no dejó un comentario.Milton J.
El cliente no dejó un comentario.Kenny S.
El cliente no dejó un comentario.Zackary Z.
Everything was great. I was in and out quick. Customer service was great! No complaintsGlenysa C.
The whole process was seamless from start to finish and the employee was very professional and helpful.Christi C.
The pickup location was great, but the central UHaul Center call . center was terrible. It would take at least 20 minutes to talk to a live person. They told me my pick=up was onCauseway when it was in Arabi. I had 30 min to drive to the other location before it closed. We made it but there was no reason why We were misinformed and not being able to reach anyone for questions is extremely inconvenient.Jeanette R.
Ricky was very helpful in the check out process.Robert T.
El cliente no dejó un comentario.Timothy C.
Great location with fast and friendly service. Plus the truck was in impeccable condition. I will be renting from this location again!shawmika E.
Nice and courteousWesley E.
Lower your rates. Just kidding top notch company great equipment friendly employeesMilton J.
Everything went well except I fell out the truck I thought it had a running board but I'm Good Thanks for helping in a time of need God Blesspatricia W.
Felt welcome.Randy S.
Great customer service!!!IRIS H.
I would recommend this location for sevices provided by U-Haul. However, I would recommend not keeping the trucks after hours. Our truck was returned same day outside of business hours, due to a minor mistake of leaving the running lights on we were charged for two extra days of rental. When questioned the U- Haul representative said that our truck was not returned in rentable conditions due to a dead battery and wasn't able to be rented out until well into the next rental period. This would have sat fine with me had the return location not been closed for 3 days due to holiday hours anyway making all trucks not rentable for the next rental period. Our simple one day move and being penalized for a small mistake cost us $90 instead of $50. Thank you U-Haul for being so understanding.Justin R.