Customer Reviews for Applied Pressure Customs
(U-Haul Neighborhood Dealer)

74 reviews

10150C Halls Ferry Rd   Saint Louis, MO 63136

(314) 388-1633

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(314) 388-1633

10150C Halls Ferry Rd
Saint Louis, MO 63136

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

This is what you didn't for me . I didn't have all the money on my card so when it got there they didn't charge me extra money for it

Danielle Anderson 
Rating:
5.0

The first U Haul truck fell through and we were scrambling to find another truck. We just happened upon this site. They were able to get us in a truck within 15-20 minutes. The gentleman answered my questions and was very helpful in determining a truck size.

Pamela Brooks 
Rating:
5.0

Customer did not leave a comment.

Ciera Mayweather 
Rating:
1.0

Customer did not leave a comment.

MARCUS HOLLINS 
Rating:
5.0

Customer did not leave a comment.

Sharon Crow 
Rating:
5.0

Customer did not leave a comment.

Natasha Simmons 
Rating:
3.0

Customer did not leave a comment.

Byranda Coleman 
Rating:
3.0

Customer did not leave a comment.

LaTrisha Richee 
Rating:
5.0

Customer did not leave a comment.

julia rodriguiz 
Rating:
5.0

Customer did not leave a comment.

SHARON HOYE 
Rating:
3.0

Customer did not leave a comment.

erica hines 
Rating:
4.0

It taking a long time for my money to come back on my card but other then that it was nice

seneca moorehead 
Rating:
5.0

Customer did not leave a comment.

Amarantha Hickan 
Rating:
5.0

Customer did not leave a comment.

vondria jefferson 
Rating:
5.0

Location was easy to find Staff was prompt and professional. Will use this provider again.

TAWANNAH SHAVONN WALTON 
Rating:
5.0

Customer did not leave a comment.

Ryan Speck 
Rating:
5.0

Customer did not leave a comment.

Leetanya Nelson 
Rating:
5.0

Customer did not leave a comment.

virginia watson 
Rating:
5.0

Hospitality was excellent 👍

burdena sanders 
Rating:
3.0

Monthly maintenance on trucks the truck I had had break issues

shonna whitby 
Rating:
5.0

Customer did not leave a comment.

Harlynn Patterson 
Rating:
4.0

Customer did not leave a comment.

Danielle Carter 
Rating:
1.0

The owner is rude, yelled at me and said get out my truck I will take care of it. I said sir I don’t even know who you are. Very rude and it looks like a junk yard!

Sandwell Wilson 
Rating:
5.0

Customer did not leave a comment.

Tia Wade 
Rating:
5.0

Great service

terry dominick 
Rating:
5.0

Customer did not leave a comment.

Janet Harris 
Rating:
5.0

Customer did not leave a comment.

Stephanie Bell 
Rating:
5.0

everything was great the man was very kind only there and he was fair and knowledgeable

nita curd 
Rating:
5.0

Make it clear that there's $100 deposit and my truck was dirty.

JOSEPHINE STOKES 
Rating:
5.0

Friendly environment

san juan caffey 
Rating:
4.0

Customer did not leave a comment.

Nichole Brown 
Rating:
5.0

Manager was very polite and personable!

harold sistrunk 
Rating:
5.0

Customer did not leave a comment.

Todd Vincent 
Rating:
5.0

I was very satisfied. Thank you

HERBERT CHATMAN 
Rating:
1.0

I didn’t feel at all safe in that location

Jeffery Rockwell 
Rating:
4.0

Prices are to expensive….Geesh

Rodney Harper 
Rating:
1.0

The location was to be pen at 9 AM, but no one showed up until 9:25 AM. The rate was higher than the original quote and I was told there was a deposit that would be refunded after I dropped the trailer off. I did not receive or sign any contract and was told all is in order, so, I left with the trailer. Later that evening I saw the contract and I was charged for insurance which I was not asked about nor approved.

James Nusz 
Rating:
5.0

Customer did not leave a comment.

demarkus miller 
Rating:
5.0

Customer did not leave a comment.

brandy mc caston 
Rating:
5.0

Customer did not leave a comment.

Ashlynd Scott 
Rating:
5.0

Customer did not leave a comment.

Tanesha Lay 
Rating:
5.0

I have no complaints. Everything went smoothly. I do not have any pictures to send you.

jacqueline scales 
Rating:
5.0

Great service. No long wait

Calvin Ewell 
Rating:
5.0

Customer did not leave a comment.

BRITTANY SEDDENS 
Rating:
4.0

Just making sure the truck is cleaned out.

Sedrick Blocker 
Rating:
5.0

Roadside took three hours, so hopefully that could improve.

ANASTASIA PRESTON 
Rating:
5.0

Service was great and very professional!

trianna kerney 
Rating:
1.0

The people were great but the truck was terrible.

TERRON Thomas 
Rating:
1.0

There is no drop box for the key when returning the truck. I called UHaul to find out what to do with the key. A recording said there was a 15-20 minute wait for an agent, so I started my stopwatch. Over 40 minutes later I was able to talk with an agent. By this time I had left the location. The agent spoke with a field manager who said there was no drop box at this location due to break-ins and I should return to the store and she would call be back in a few minutes. After waiting at the location for almost another 15 minutes with no call back, I checked the boxes where the pick-up keys were located. One was unlocked. I put the key in, locked the box, and left. On the way home the agent called back and told me what I did was what she was going to instruct me to do. It took over an hour to return a key. If a dropbox is not available for key return, there should be some sign or other communication telling how to return the key. Completely unacceptable.

Eric Brofford 
Rating:
5.0

Mr Duff was very pleasant and professional. The truck was perfect and easily accessible. If I need another uhaul I’ll be sure to get it from Applied Pressure Customs.

ET Smith Sr. 
Rating:
5.0

Customer did not leave a comment.

Alexis Atkins 
Rating:
4.0

Customer did not leave a comment.

Michael Waitukaitis 
Rating:
5.0

Customer did not leave a comment.

Geraldine Jones-Williams 
Rating:
5.0

Customer did not leave a comment.

Geraldine Jones-Williams 
Rating:
3.0

Customer did not leave a comment.

Rosanne Hunter 
Rating:
5.0

Customer did not leave a comment.

Diane Hayes 
Rating:
5.0

I didn't know my drop off time so I got charged an extra 20 I assumed I had to get my trailer there by closing time because it's what I did the previous two trips

tamber mckenzie 
Rating:
2.0

Clean the truck out and refund customers money. I am due a credit to my account which I have not received yet!

Debra Hendley 
Rating:
5.0

Customer did not leave a comment.

James Moore 
Rating:
5.0

Customer did not leave a comment.

Michael Smith 
Rating:
5.0

Customer did not leave a comment.

christina rentchler 
Rating:
3.0

Cheaper rate

kevin thomas 
Rating:
4.0

Customer did not leave a comment.

Jasmin Hill 
Rating:
5.0

Customer did not leave a comment.

Terriana Logan 
Rating:
5.0

Customer did not leave a comment.

William Hart 
Rating:
2.0

I had the truck for less and Han 24 hours but I was charged the truck rental fee and coverage fee for two days. When I asked the owner about he said it nothing he can do about it. I ended up call customer service and the representative refunded me the money of almost $37.

Leslie McCrary 
Rating:
5.0

I tried to drop off my truck and there was nowhere to leave the key. I see a Dropbox that has a lock on it that no one gave me the code to. I called the so called “24 hour” customer service and waited in the pitch dark for an hour and no one answered. I put $15 worth of gas in the truck and it’s saying I didn’t put enough when the man who gave me the truck put the info in incorrectly. I got charged ANOTHER $15 for no reason. I’ve never had an experience like this with U-Haul. I won’t do this location again.

Shanae Griffin 
Rating:
3.0

My first time using U-Haul, it was a bit confusing for me with the paperless process, cause i had to resubmitte my imformation twice,because of the individual franchise stand point but in the end, i got the job done. Thanks

Tony Griffin 
Rating:
1.0

The person at the location did not go threw the contact Thoroughly. He had an attitude and stopped answering phone and kept sending to voicemail because I had questions about contact. I will be doing service with different company he was very rude and kept saying he don’t know about the trucks just look threw email. He could not explain charges or anything about code to place key In he did not say there will be an extra charge for after hours and I told him that why will he schedule me back for after hours if it cost extra I would have came early the next morning to do moving and I also put on line that I will be using 60miles and the charge was to be $47 and change but at the last minute he called and said I can book with him then charge me $53 but told me it’s going to be $60 something dollars but then I called him back he said $70 something dollars then I look and it was $100 dollars took out I called again and he kept sending me to voicemail box .very unprofessional poor location will never go back it looks like a junk yard and chop shop for old used cars. He kept hollaring on phone and talking over me as I’m asking questions about my money and mike and the hours he gave me was to return at 7:30 but today he said they closed at 5 I should not be charged extra and he never explain that in contact and never gave me a print out just a key and told my bring back at 7:30. I had to hide key in a nasty bbq grill instead of drop box because he never gave me a code.. very un exceptable

Daysha Williams 
Rating:
4.0

Mobile app took way to long and my time wasn't adjusted, very unhappy with mobile checking!!!

Angela Boyd 
Rating:
4.0

Customer did not leave a comment.

Carlton Stewart 
Rating:
5.0

Customer did not leave a comment.

Lauren Loftis 
Rating:
5.0

Truck was clean and ran great. U-haul location and hours were convenient and the worker was very professional and helpful.

Rolanda Jordan 
Rating:
5.0

Customer did not leave a comment.

arthur culpepper 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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