Jee was amazing.
Michael C
Customer Reviews for Epic Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was great very friendly know what they’re doing. Most of all the truck was great it was clean, filled with gas easy to drive and yes, I would definitely recommend you folks to anybody.
Lisa LA great simple, going and return that’s it.
Brandon SJee was great and friendly.
Lawrence GVery unhappy with this location. I had a rental for 1pm and my truck wasn’t ready. I had to wait a whole hour for the location to open to even pickup the truck. Why would U-Haul even give me the option to rent through the app and that specific time if I couldn’t get the truck. My whole day had to be pushed back. Very disappointed!!!!
Todd EThe manager here, G, was incredible. Some of the best customer service I have ever seen. Very friendly and extremely helpful and he gave great advice to help my move.
Ethan DNothing needs improvement. Jee was awesome!!! I will use this place in my next move!
Stephanie SG checked me in and provided excellent service! I had a great experience renting this uhaul.
Holly DI got charged the wrong amount.
Felipe CThe gentleman helping me was knowledgeable and quick
Jordan TEverything was ready and in order. Manager was very helpful.
Jim CEverything was perfect
Shawn MMr G was Amazing!!! His customer service is top notch. Very professional, courteous and a gentleman. The truck was great. Site overall is the best U-Haul I have ever seen. Thank you.
James HJee was an amazing customer service agent! I highly recommend this particular location.
KIERRA KNothing to improve on! Convenient and professional. Service was great, people were friendly and helpful … couldn’t recommend this location more.
MIchael MMr. G was working the desk he was very helpful and a pleasure to talk with about rent and store purchase items. Very good experience at this location just didn't get a chance to speak with Mr. G on my return. Great customer service.
Troy AThe Indian gentleman who assisted me was very friendly, helpful an quick to answer all my questions and got me on the road faster than I expected. Great experience, thanks.
Carlos UBoth Jee and Kiasha were very helpful and accommodating with the rental. Would definitely go back for any future rental needs.
Angelia HJee was very helpful.
Josha LThere are no gas stations near this locations to fill up before dropping off. I barely used any gas but was charged a $30 fee and for 4 gallons of gas $25. This is excessive.
DAVID WProfessional team, clean facilities and trucks, very efficient.
CRAIG HI was charged a small fee and never received info on the reason for it. I was expecting an email explaining the charge but didn’t get that either.
Dennis VEverything was perfect
Donna DEveryone was great! I really appreciate how helpful and accommodating everyone was and the convenience of doing everything in one place mad the move so much easier.
Torrey SEverything was great. Awesome customer service from G.
Daniel DG was very nice!
Gregory MGood experience no improvement needed.
MARCIAL VThis is an excellent facility in a good area with friendly staff.
Jonathan BExcellent Customer Service. Clean 🚚 truck, convenient location Thank you
tammi mEverything was great. Easy access and helpful employees
Jonathan BNeeds more costumer services
Jairo PThe mobile check-in is a great feature and really saves time at the counter. I like the easy access from the location to the freeway and everything was very well maintained. It took some of the stress off of my move with the whole process being so simple.
Kristen ANothing Nicolas was fantastic
J GThe clerk at the front desk was AMAZING! Very helpful.
Anthony DCat was a phenom!
Stephen SI got a U-haul rent just a day or 2 days ago, and the service was excellent and everything! But unfortunately my u-haul truck got a fuel leak and i spent $30 and i need a reimbursement? How does this process work?
Miguel EThe service was outstanding friendly and helpful
Ronda SEveryone involved was very helpful and courteous.
Jonathan B