Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very convenient, friendly staff, made my move ready.
Nancy Nettle
Rating:
5.0
Customer did not leave a comment.
Christie Garza
Rating:
4.0
Customer did not leave a comment.
Logan Grace
Rating:
5.0
Customer did not leave a comment.
Pamela Starling
Rating:
5.0
Excellent customer service
Stephen Beck
Rating:
5.0
Customer did not leave a comment.
Jr Rufes
Rating:
5.0
Great quick service and customer service.
Robert Dami
Rating:
5.0
Customer did not leave a comment.
EDWIN DUNSON
Rating:
5.0
Bigger fleet at this location.
AARON HAMPTON
Rating:
5.0
Customer did not leave a comment.
Arrison Davis
Rating:
5.0
Very friendly and even opened a few minutes early to help us. Very transparent and helpful. Never felt upsold. Will use this location again with my next move.
Harrison Saurer
Rating:
5.0
Very good
Jay Sah
Rating:
5.0
Customer did not leave a comment.
Joshua Fields
Rating:
3.0
The location was fine but the app never let's me return anything. It always glitches and then I have to call customer service every time I return something.
Steven Willey
Rating:
5.0
Great 👍
Madson Roso
Rating:
5.0
I have rented many U-Haul‘s before. This is by far the best place I’ve ever rented one!
Chris Dalton
Rating:
5.0
Customer did not leave a comment.
Kyle Spencer
Rating:
2.0
Have dollys. It took an hour to get the equipment that I needed.
Jacob Christopherson
Rating:
1.0
Whoever the guy in front is tried to scam me. He tried to charge me 100$ an hour when told to prove where it said that his demeanor completely changed.
Emma Burris
Rating:
3.0
Drop off site did not check trailer in on time so uhaul tried to charge 5 days late fee. Some “manager” said he would refund late fees and didn’t. Never using this crappy company ever again for anything!!!
Joseph Murphy
Rating:
5.0
Customer did not leave a comment.
Jorge Perez
Rating:
5.0
Customer did not leave a comment.
Delmore Morris
Rating:
4.0
Same as above.
nick minet
Rating:
5.0
Customer did not leave a comment.
MAX HIBBS
Rating:
3.0
Customer did not leave a comment.
Christopher Lee
Rating:
5.0
Give maintenance to the trucks , the windscreen no working properly is Dangerous
Hector Carreon
Rating:
5.0
Customer did not leave a comment.
Eugene Suter
Rating:
5.0
The guy who helped me was nice
Octavio Ruiz
Rating:
5.0
Customer did not leave a comment.
MARTY WATSON
Rating:
1.0
People were unhelpful and didn’t have the truck or equipment I reserved
Robert Chandler
Rating:
5.0
Customer did not leave a comment.
Pilar Rabeler
Rating:
5.0
Customer did not leave a comment.
Daniel Elliott
Rating:
4.0
We had trouble with the app checking it back in.
Travis Chambers
Rating:
4.0
Customer did not leave a comment.
Troy Bowers
Rating:
5.0
Customer did not leave a comment.
Elungkompoing Kompoing
Rating:
2.0
Could not get a hold of anybody on the phone during business hours
arthur harris
Rating:
4.0
Customer did not leave a comment.
Cuong To
Rating:
3.0
This was self drop off only. No interaction. No one present.
Charles Doane
Rating:
5.0
I think the online checkout and checkin process could use some improvement. It’s a bit time consuming and not easy to get in and out.
Natalie Critelli
Rating:
5.0
Office staff were friendly and professional. They took the extra step to have the truck warmed up for me.
Kenneth Null
Rating:
5.0
Customer did not leave a comment.
Stephanie Smith
Rating:
4.0
This was the location I was sent to to pick up a functional trailer. The service here was much better than at the original location where I made the reservation.
Andy Staver
Rating:
5.0
Customer did not leave a comment.
Terrell Price
Rating:
5.0
Customer did not leave a comment.
Frank LACKEY
Rating:
5.0
Customer did not leave a comment.
Patty Russell
Rating:
5.0
Customer did not leave a comment.
Jose GONZALEZ
Rating:
5.0
Extremely friendly and professional
Mike Thompson
Rating:
5.0
Customer did not leave a comment.
RICKEY TURNER
Rating:
5.0
Customer did not leave a comment.
Levron Hudson
Rating:
5.0
Customer did not leave a comment.
Ryan Ensign
Rating:
5.0
Customer did not leave a comment.
Larry Parker
Rating:
4.0
Customer did not leave a comment.
barbara brown
Rating:
5.0
Customer did not leave a comment.
Maurese Grayson
Rating:
5.0
Dropped truck off at downtown location @9:10pm keys in drop box
MOHAMED SAID
Rating:
5.0
I wish the trailers had jacks on them or you could rent! It was difficult to keep lifting the trailer to get it connected each time I needed it.
Lynn Hornberg
Rating:
1.0
Customer did not leave a comment.
Sean Senk
Rating:
5.0
Great experience!
Mike Neely
Rating:
2.0
Equipment & customer service. Manager was rude.
Shandell Hooker
Rating:
5.0
Customer did not leave a comment.
Crystal Cauthen
Rating:
5.0
Staff was super friendly and helpful made the entire process so easy!
Autumn Shafer
Rating:
3.0
Customer did not leave a comment.
Frank Sund
Rating:
5.0
The gentleman that helped me was super helpful and friendly. Best experience with uhaul to date!
Carla Powers
Rating:
5.0
Happy holidays
Donald Parman
Rating:
3.0
Make sure the app is working properly
Shannon Taylor
Rating:
5.0
Customer did not leave a comment.
Derek Swinford
Rating:
3.0
Customer did not leave a comment.
Yvette Burke
Rating:
4.0
We dropped off the truck before hours. They opened at 9:00 AM but our contract for return was by 8:00 AM. Everything went smoothly.
BILL SHANAHAN
Rating:
5.0
Customer did not leave a comment.
Charlotte Spolar
Rating:
5.0
Customer did not leave a comment.
robert gemmill
Rating:
5.0
There's a real easy transaction fast didn't have to worry about anything it was just great
Scott Carter
Rating:
2.0
Charged me for a "lost reciever hitch" after i handed it to the lady at the counter. Going back for refund when they open tomorrow.
Matthew Veith
Rating:
4.0
Good agent @ the desk.
Good experience.
Raymond Corlew
Rating:
2.0
Lock box numbers are extremely faded. Almost impossible to read
Braedyn Mitchell
Rating:
5.0
Customer did not leave a comment.
Donna Rahrar
Rating:
5.0
Nothing
Johnathan White
Rating:
3.0
Too young looks like to be teenagers running the office one was on her phone look like she was at home kickback relax playing on her phone. The male was kind of. Rude. When I brought the truck back, it was raining. The mail was walking towards the building when I pulled in I asked him if I needed to do anything he just kept walking went inside yelled out the door and
Edwin Moake
Rating:
5.0
Customer did not leave a comment.
Mohammed Jamal
Rating:
5.0
Customer did not leave a comment.
kindre Einerson
Rating:
5.0
Customer did not leave a comment.
Troy Huber
Rating:
5.0
Customer did not leave a comment.
Christie Garza
Rating:
4.0
Customer did not leave a comment.
Craig Hager
Rating:
5.0
Customer did not leave a comment.
Duane Copowycz
Rating:
5.0
Customer did not leave a comment.
kennth lowry
Rating:
5.0
Customer did not leave a comment.
Christy Beatty
Rating:
5.0
Customer did not leave a comment.
Tamara Cunningham
Rating:
5.0
Customer did not leave a comment.
Douglas Priddle
Rating:
4.0
Customer did not leave a comment.
David John Cook
Rating:
5.0
Customer did not leave a comment.
Rachael Vasquez
Rating:
5.0
Customer did not leave a comment.
JOSEPH REECE
Rating:
5.0
Both employees that I worked with were incredibly polite and helpful.