Customer Reviews for Applegate Enterprise
(U-Haul Neighborhood Dealer)

855 reviews

200 NW 72nd St   Gladstone, MO 64118
(At corner of N Wyandotte st & 72 nd, Next door to Marathon Roofing)

(816) 420-9400

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: 9 am–12 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(816) 420-9400

200 NW 72nd St
Gladstone, MO 64118
(At corner of N Wyandotte st & 72 nd, Next door to Marathon Roofing)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: 9 am–12 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

John Yancey 
Rating:
5.0

Customer did not leave a comment.

terisha McClarty 
Rating:
5.0

The only place I rent from.

Jeremy Fin 
Rating:
5.0

Customer did not leave a comment.

fonnesha gill 
Rating:
5.0

Muy buen servicio

Emerson Gonzalez 
Rating:
4.0

Ordered a furniture dolly. They didn't have one.

Mark Gotzon 
Rating:
5.0

Very convenient, friendly staff, made my move ready.

Nancy Nettle 
Rating:
5.0

Customer did not leave a comment.

Christie Garza 
Rating:
4.0

Customer did not leave a comment.

Logan Grace 
Rating:
5.0

Customer did not leave a comment.

Pamela Starling 
Rating:
5.0

Excellent customer service

Stephen Beck 
Rating:
5.0

Customer did not leave a comment.

Jr Rufes 
Rating:
5.0

Great quick service and customer service.

Robert Dami 
Rating:
5.0

Customer did not leave a comment.

EDWIN DUNSON 
Rating:
5.0

Bigger fleet at this location.

AARON HAMPTON 
Rating:
5.0

Customer did not leave a comment.

Arrison Davis 
Rating:
5.0

Very friendly and even opened a few minutes early to help us. Very transparent and helpful. Never felt upsold. Will use this location again with my next move.

Harrison Saurer 
Rating:
5.0

Very good

Jay Sah 
Rating:
5.0

Customer did not leave a comment.

Joshua Fields 
Rating:
3.0

The location was fine but the app never let's me return anything. It always glitches and then I have to call customer service every time I return something.

Steven Willey 
Rating:
5.0

Great 👍

Madson Roso 
Rating:
5.0

I have rented many U-Haul‘s before. This is by far the best place I’ve ever rented one!

Chris Dalton 
Rating:
5.0

Customer did not leave a comment.

Kyle Spencer 
Rating:
2.0

Have dollys. It took an hour to get the equipment that I needed.

Jacob Christopherson 
Rating:
1.0

Whoever the guy in front is tried to scam me. He tried to charge me 100$ an hour when told to prove where it said that his demeanor completely changed.

Emma Burris 
Rating:
3.0

Drop off site did not check trailer in on time so uhaul tried to charge 5 days late fee. Some “manager” said he would refund late fees and didn’t. Never using this crappy company ever again for anything!!!

Joseph Murphy 
Rating:
5.0

Customer did not leave a comment.

Jorge Perez 
Rating:
5.0

Customer did not leave a comment.

Delmore Morris 
Rating:
4.0

Same as above.

nick minet 
Rating:
5.0

Customer did not leave a comment.

MAX HIBBS 
Rating:
3.0

Customer did not leave a comment.

Christopher Lee 
Rating:
5.0

Give maintenance to the trucks , the windscreen no working properly is Dangerous

Hector Carreon 
Rating:
5.0

Customer did not leave a comment.

Eugene Suter 
Rating:
5.0

The guy who helped me was nice

Octavio Ruiz 
Rating:
5.0

Customer did not leave a comment.

MARTY WATSON 
Rating:
1.0

People were unhelpful and didn’t have the truck or equipment I reserved

Robert Chandler 
Rating:
5.0

Customer did not leave a comment.

Pilar Rabeler 
Rating:
5.0

Customer did not leave a comment.

Daniel Elliott 
Rating:
4.0

We had trouble with the app checking it back in.

Travis Chambers 
Rating:
4.0

Customer did not leave a comment.

Troy Bowers 
Rating:
5.0

Customer did not leave a comment.

Elungkompoing Kompoing 
Rating:
2.0

Could not get a hold of anybody on the phone during business hours

arthur harris 
Rating:
4.0

Customer did not leave a comment.

Cuong To 
Rating:
3.0

This was self drop off only. No interaction. No one present.

Charles Doane 
Rating:
5.0

I think the online checkout and checkin process could use some improvement. It’s a bit time consuming and not easy to get in and out.

Natalie Critelli 
Rating:
5.0

Office staff were friendly and professional. They took the extra step to have the truck warmed up for me.

Kenneth Null 
Rating:
5.0

Customer did not leave a comment.

Stephanie Smith 
Rating:
4.0

This was the location I was sent to to pick up a functional trailer. The service here was much better than at the original location where I made the reservation.

Andy Staver 
Rating:
5.0

Customer did not leave a comment.

Terrell Price 
Rating:
5.0

Customer did not leave a comment.

Frank LACKEY 
Rating:
5.0

Customer did not leave a comment.

Patty Russell 
Rating:
5.0

Customer did not leave a comment.

Jose GONZALEZ 
Rating:
5.0

Extremely friendly and professional

Mike Thompson 
Rating:
5.0

Customer did not leave a comment.

RICKEY TURNER 
Rating:
5.0

Customer did not leave a comment.

Levron Hudson 
Rating:
5.0

Customer did not leave a comment.

Ryan Ensign 
Rating:
5.0

Customer did not leave a comment.

Larry Parker 
Rating:
4.0

Customer did not leave a comment.

barbara brown 
Rating:
5.0

Customer did not leave a comment.

Maurese Grayson 
Rating:
5.0

Dropped truck off at downtown location @9:10pm keys in drop box

MOHAMED SAID 
Rating:
5.0

I wish the trailers had jacks on them or you could rent! It was difficult to keep lifting the trailer to get it connected each time I needed it.

Lynn Hornberg 
Rating:
1.0

Customer did not leave a comment.

Sean Senk 
Rating:
5.0

Great experience!

Mike Neely 
Rating:
2.0

Equipment & customer service. Manager was rude.

Shandell Hooker 
Rating:
5.0

Customer did not leave a comment.

Crystal Cauthen 
Rating:
5.0

Staff was super friendly and helpful made the entire process so easy!

Autumn Shafer 
Rating:
3.0

Customer did not leave a comment.

Frank Sund 
Rating:
5.0

The gentleman that helped me was super helpful and friendly. Best experience with uhaul to date!

Carla Powers 
Rating:
5.0

Happy holidays

Donald Parman 
Rating:
3.0

Make sure the app is working properly

Shannon Taylor 
Rating:
5.0

Customer did not leave a comment.

Derek Swinford 
Rating:
3.0

Customer did not leave a comment.

Yvette Burke 
Rating:
4.0

We dropped off the truck before hours. They opened at 9:00 AM but our contract for return was by 8:00 AM. Everything went smoothly.

BILL SHANAHAN 
Rating:
5.0

Customer did not leave a comment.

Charlotte Spolar 
Rating:
5.0

Customer did not leave a comment.

robert gemmill 
Rating:
5.0

There's a real easy transaction fast didn't have to worry about anything it was just great

Scott Carter 
Rating:
2.0

Charged me for a "lost reciever hitch" after i handed it to the lady at the counter. Going back for refund when they open tomorrow.

Matthew Veith 
Rating:
4.0

Good agent @ the desk. Good experience.

Raymond Corlew 
Rating:
2.0

Lock box numbers are extremely faded. Almost impossible to read

Braedyn Mitchell 
Rating:
5.0

Customer did not leave a comment.

Donna Rahrar 
Rating:
5.0

Nothing

Johnathan White 
Rating:
3.0

Too young looks like to be teenagers running the office one was on her phone look like she was at home kickback relax playing on her phone. The male was kind of. Rude. When I brought the truck back, it was raining. The mail was walking towards the building when I pulled in I asked him if I needed to do anything he just kept walking went inside yelled out the door and

Edwin Moake 
Rating:
5.0

Customer did not leave a comment.

Mohammed Jamal 
Rating:
5.0

Customer did not leave a comment.

kindre Einerson 
Rating:
5.0

Customer did not leave a comment.

Troy Huber 
Rating:
5.0

Customer did not leave a comment.

Christie Garza 
Rating:
4.0

Customer did not leave a comment.

Craig Hager 
Rating:
5.0

Customer did not leave a comment.

Duane Copowycz 
Rating:
5.0

Customer did not leave a comment.

kennth lowry 
Rating:
5.0

Customer did not leave a comment.

Christy Beatty 
Rating:
5.0

Customer did not leave a comment.

Tamara Cunningham 
Rating:
5.0

Customer did not leave a comment.

Douglas Priddle 
Rating:
4.0

Customer did not leave a comment.

David John Cook 
Rating:
5.0

Customer did not leave a comment.

Rachael Vasquez 
Rating:
5.0

Customer did not leave a comment.

JOSEPH REECE 
Rating:
5.0

Both employees that I worked with were incredibly polite and helpful.

Stephanie McLain 
Rating:
5.0

Customer did not leave a comment.

Mitchell Mccallister 
Rating:
3.0

Customer did not leave a comment.

Michael Anthony 
Rating:
5.0

Customer did not leave a comment.

gayle holley 
Rating:
5.0

Customer did not leave a comment.

Tianna spears 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top