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Brian M.
Customer Reviews for Apple Tree Auction Center
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Easy after hour drop off.
Randy S.This facility is difficult to find. Signage is non existent. Wandered through the parking lot, finally entered a building with NO U Haul sign and asked a worker from an unrelated business where UHaul was located and she called someone to assist us.
Cathy B.My drop off was after hours on Friday and it took until Monday to get the equipment checked in. Uhaul says you can drop off after hours, but the website provides no means to do so. There was indication of an app that is available, but I do not use a smart phone. I tried every other avenue, including the 800 number, but the contract stayed open on the website for three days.
MARTIN F.Pick up by mobile phone was a disaster. Locks would not open. Vehicle had barely any gas. We had to call U-haul customer service and were on the phone for an hour trying to complete the pick up process. Our reservation was double booked and we had to drive 30 minutes to pick up a truck. Called us less than 24 hours to confirm the truck was going to someone and we would have to drive further to get another one. We were charged more than what was quoted. We were supposed to get a $50 discount for the double booking and not be charged for being given a larger truck. Neither was taken off of our bill. The delay caused us to be late dropping off at the destination facility. Because of this we will be charge the additional $20 for dropping off after office hours .
Charles O.Thus location didn't clean the truck( front cabin) after the previous rental....
Jamye W.