Comentarios del cliente para Apple Mill

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Testimonios de recientes clientes de Apple Mill

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Charles C. en

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El cliente no dejó un comentario.

Ward S. en

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El cliente no dejó un comentario.

Christopher R. en

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As stated above she was great..Uhaul needs more dealers like her. She is an wonderful attribute to your company.

Matthew S. en

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Great owner and employee!

Ian W. en

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El cliente no dejó un comentario.

David M. en

Grado:

Very friendly! Great products to purchase too.

Anna W. en

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I was supposed to drop off at 1095 ozone dr. We went during business hours and open sign was turned and on but no one was there and doors were all locked. I called listed number 4 times but no answer. After waiting 20 mins I called Apple Mill who were very very helpful and allowed me to drop there. I would go to Apple Mill over the other location every time.

Beth C. en

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El cliente no dejó un comentario.

Jennifer K. en

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El cliente no dejó un comentario.

Sandra B. en

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The size truck we reserved was not there when we arrived (14 foot) despite making a reservation two Or three weeks in advance. A guy came in after me also looking for a 15 footer he reserved which also Was not there. We took the 10 footer that was available and luckily made it work. Then the lady at the desk said the charge would be $35 MORE than what was online for the 14 foot. When I asked how that could be she said “supply and demand” was U Haul policy. Outrageous! Only when she entered the drop off point did the rate go down. The lady at the counter was very nice but EXTREMELY slow and obviously not good with computers. It timed out at one point and she had to start over. I don’t know why she just couldn’t modify my earlier reservation to the 10 foot truck but she said she had to do a new reservation. Took forever. Then she said I had to go online and cancel the old reservation! Crazy. What is the point of making a reservation if you are not going to ensure the truck is st the location you want? We could have gotten a larger truck by going into Hendersonville but if I had wanted to go 15 miles to pick it up there I would have made the reservation there to begin with.

Brenda B. en

Grado:

due to no fault of of the Apple Mill my U-Haul was not ready at the time I reserved it. I WILL no longer book a u-haul on line. THIS COST ME TIME AND NONEY. i This was not a product with pick up, but a problem with your online reservations.\ In addition I did not receive any info from your company about a change. I am very unhappy with U-Haul and will not use you in the future. The Apple Mill in Saluda, NC when out of there way to help me solve my problem, Whereas you folks did nothing.

David S. en

Grado:

Friendly and helpful customer service. Great support in the midst of the travails of moving!

Mark B. en

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El cliente no dejó un comentario.

Steve O. en

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El cliente no dejó un comentario.

ANGLIA N. en

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El cliente no dejó un comentario.

gm G. en

Grado:

The 15 ft box leaked and potentially damaged our antiques and some of the linens that we were moving. That was bad enough, but then the turn in fiasco.... No one was at the APPLE MILL location in Saluda NC to accept turn in during listed hours. Called UHAUL, they said leave vehicle and put key in drop box. UHaul called and texted me on Tuesday after the Saturday turn in and wanted to know where the vehicle was! They said don't worry about it after I explained the call and previous turn in. Then I checked an email that showed final receipt for the 4 extra miles used and it reflected 3 days extra charge... but that hasn't been charged to my cc YET. Uhaul assures me that it shouldn't.. Will have to really consider this experience if I am to use Uhaul again.

Doris L. en

Grado:

The Saluda ,NC location Is awesome .they go the extra mile to help . Will be using them again