Customer Reviews for Anytime Storage
(U-Haul Neighborhood Dealer)

566 reviews

880 Windy Hill Rd   Kyle, TX 78640

(512) 523-4543

Office Hours

  • Monday:
    Closed
  • Tuesday - Friday:
    10 am - 12 pm / 1 pm - 4 pm
  • Saturday - Sunday:
    Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 4/6/2024: Closed
  • 4/13/2024: Closed
  • 4/20/2024: Closed
  • 4/27/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(512) 523-4543

880 Windy Hill Rd
Kyle, TX 78640

Services at this Location:

Office Hours

  • Monday:
    Closed
  • Tuesday - Friday:
    10 am - 12 pm / 1 pm - 4 pm
  • Saturday - Sunday:
    Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 4/6/2024: Closed
  • 4/13/2024: Closed
  • 4/20/2024: Closed
  • 4/27/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

fidel cervantes 
Rating:
4.0

Customer did not leave a comment.

fidel cervantes 
Rating:
5.0

Customer did not leave a comment.

Radames Mejias 
Rating:
5.0

Everything was easy peasy

Chris Barrios 
Rating:
4.0

I was not able to do may rental return on my phone web page wasn't working . .

Arnold Luna 
Rating:
5.0

Customer did not leave a comment.

Jesse Gonzales 
Rating:
5.0

Stored there for 8? Years No problems All good

BRIAN BLACKWELL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barry Wallace 
Rating:
5.0

Customer did not leave a comment.

tony saucedo 
Rating:
5.0

Management is very helpful and response/communication is excellent. 10 out of 10 recommend !

Eric Ralston  |  Overall Experience 
Rating:
5.0

Dropped of the truck and jumped in my car after taking the pictures! Seemless transition for a return.

Mark Lopez 
Rating:
5.0

The staff was very helpful and very sincere. Thanks for all the help!

David Smith  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Luis Rodriguez  |  Overall Experience 
Rating:
5.0

Always a great experience at this location.

Andrew Wunder 
Rating:
5.0

Customer did not leave a comment.

Neftali Vazquez 
Rating:
5.0

friendly customer service

DONNA PIGG 
Rating:
3.0

Customer did not leave a comment.

Frederick Eilenberger 
Rating:
5.0

Customer did not leave a comment.

Cynthia Bentley 
Rating:
3.0

Convenient

Frederick Eilenberger 
Rating:
4.0

Customer did not leave a comment.

Peter Correa 
Rating:
5.0

Customer service is excellent. The woman running the desk is as very pleasant to work with and very accommodating

Thomas St. Germain 
Rating:
5.0

Everything was great. All was perfect!!

Dawn Ferony 
Rating:
4.0

Customer did not leave a comment.

ALBERT CRAVEN 
Rating:
2.0

I was charged for a “Cleaning Fee” and the rental was dirty inside (I submitted a picture on the pick up questionnaire) and had trash in the bed of the truck when I first got it. I threw out the trash from the bed off the truck and I get charged for this.. I have attempted to get this corrected twice and both times I got told “the system is down.” I have a feeling I’m being lied to and will not get credit for this.

ORLANDO A VILLANUEVA 
Rating:
5.0

Customer did not leave a comment.

Robert Barabin 
Rating:
5.0

Customer did not leave a comment.

LINDA MICHELLE RODRIGUEZ 
Rating:
5.0

Customer did not leave a comment.

MICHAEL O'LEARY 
Rating:
5.0

Completely satisfied. friendly and helpful staff.

Doug Cook 
Rating:
5.0

Customer did not leave a comment.

Patrick Nugent 
Rating:
5.0

Nothing needed improvement; Brooke was very efficient , kind and quickly checked me out once I returned. Randall

Randall Beaubouef 
Rating:
5.0

Perfect everything!

Adolfo Garza 
Rating:
5.0

Customer did not leave a comment.

PHILLIP ROUSSIN 
Rating:
5.0

Customer did not leave a comment.

Victor Giorgana 
Rating:
5.0

Customer did not leave a comment.

Martha Craft 
Rating:
5.0

Customer did not leave a comment.

Juan Cuellar 
Rating:
4.0

Customer did not leave a comment.

SHERRY HARRIS MIMS 
Rating:
2.0

I was charged $20 service free, although I returned the truck 2 hours early. The office person was not present, so I took a photo of the mileage and dropped the keys off. Why wasn’t anyone available at the office to take my keys and check me out? Why was I changed for late fee, although the truck was returned well before the time. Will not use Uhaul again

Kyle Myers 
Rating:
3.0

Customer did not leave a comment.

Victor Chavez 
Rating:
5.0

Customer did not leave a comment.

Curtis Dunford 
Rating:
5.0

Customer did not leave a comment.

Penny Prosser  |  Overall Experience 
Rating:
5.0

I was charged extra for the $8.00 service that I declined.

JOSIAH WILSON 
Rating:
1.0

I called customer service and they said they would have the local store call me back and that has not happened yet. I will go by the store and resolve the $20 over charge fee for after hours. I rented a trailer for 24 hours and had it lass than 6.

IAN WARD 
Rating:
5.0

Customer did not leave a comment.

DAVID SCHULTZ 
Rating:
5.0

Keep doing what you are doing. Person explained everything plain and simple.

Edward Leal 
Rating:
3.0

Customer did not leave a comment.

Jillian Strange 
Rating:
5.0

This lady work in front desk is so much well respect and patience too! 5 stars to this lady!

STEFANO SCARNA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Sires 
Rating:
5.0

Customer did not leave a comment.

Denise Garcia 
Rating:
5.0

Customer did not leave a comment.

Stacy Conley 
Rating:
5.0

Customer did not leave a comment.

Brooke Jisha  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

David Chen 
Rating:
5.0

The individual running the uhaul site (Brooke) was very professional, knowledgeable & very pleasant. She gave me directions on how to purchase items I needed to complete the registration process and was very helpful. The trailer was in great shape and I had no problems at all with it.

Anthony Gomez 
Rating:
5.0

Customer did not leave a comment.

duy tran 
Rating:
3.0

Was told to return by 5. Returned at 4:55, assumed everything was fine. Person working there didn’t say I was late but I just received and after hours service charge $20.

chantel williams 
Rating:
5.0

Couldn’t back up a trailer to save our lives. Thanks for the assist. Hope we provide good comic relief.

Michael Valdez 
Rating:
3.0

Customer did not leave a comment.

Judson Barnes 
Rating:
5.0

Customer did not leave a comment.

James Jordan 
Rating:
5.0

Customer did not leave a comment.

Edward Luna 
Rating:
5.0

Very friendly and accommodating!

GILBERT GARZA 
Rating:
4.0

I had to drive about 30 minutes further to pick up the size UHaul I needed because the scheduled location didn’t have it and neither did any other location in the area. Upon picking the uhaul up I was informed the last customer carried something that spilled motor oil all over the bed of the truck. They attempted to clean with DW-4, which doesn’t work for oils spills, and made it worse. I had to drive it home, ruin many towels to clean it up as much as I could, and then lay down tarps to cover the floor so my furniture and other household items were not ruined. The tarps are now covered with oil and honestly not worth attempting to clean. I was told I would be given a discount for the inconvenience but never was included during final payment. The pickup location said she could still send me the discount afterwards but never did.

Jonathan Schilz 
Rating:
5.0

Customer did not leave a comment.

Janet Ramirez 
Rating:
5.0

Customer did not leave a comment.

bernard lawson 
Rating:
4.0

Representative was not pleasant.

Christina Taliaferro 
Rating:
4.0

I was late on drop off due to the problems I had with the hitch, but this location understood my pain,that's the reason I would deal with them.

Junior Johnson 
Rating:
4.0

Customer did not leave a comment.

Victor Salas 
Rating:
4.0

This place was great! Easy folks to deal with and checking out & return was fast and easy! Would use again if needed. -Thanks

James Day 
Rating:
5.0

Customer did not leave a comment.

kevin wallace 
Rating:
5.0

Customer did not leave a comment.

Paul Darden 
Rating:
5.0

Customer did not leave a comment.

Nancy Jauregui 
Rating:
3.0

late change of pickup location cost me an hour of time to get there and back. NOT GOOD.

Charles Davidson 
Rating:
3.0

The unit was dirty & had water bugs & dead beetles inside. We also still had to pay a full month's rent even though we only used the facility for 8 days into the month.

Devin Reed  |  Overall Experience 
Rating:
5.0

Nothing,

Jeffrey Stevens 
Rating:
4.0

Customer did not leave a comment.

Luke Hill 
Rating:
5.0

Nothing , great self - serve check in.

Velma Cruz 
Rating:
5.0

I have been storing here for several years. They have always been very helpful to accommodate my needs. This is the best storage facility I have used, and I have used all in the area. I highly recommend them. Professional yet personable.

Beth Pearson  |  Overall Experience 
Rating:
5.0

Thank you for putting up with me the last year. Great customer service

MICHAEL OLSON  |  Overall Experience 
Rating:
2.0

The attendant told me to hook up the trailer with no help. I am glad I eventually figured it out by calling a family friend. The attendant did inspect before I drove off, but did not offer assistance.

Kaitlin Moore 
Rating:
5.0

Right from the start I knew I had a storage place that was perfect and almost three years of excellent service I recommend this business! People who care !

Bernard Zimmerlee  |  Overall Experience 
Rating:
5.0

Had my whole apartment stored in a non-temperature controlled 8x10 unit for 10 months through freezes and extreme heat. When I took everything out, only dirt was from some June bugs on the ground. All my belongings were just as I left them, and checking in and out was very simple, and the price was the best in the area! 10/10 experience, would recommend.

Adriana Decarlo  |  Overall Experience 
Rating:
5.0

Trailer worked great, very speedy check-in.

NICKOLAS WYLIE 
Rating:
5.0

Customer service at all levels was helpful and friendly but there was a disconnect between local/region and the Nationwide reservation system. Also, for long distance moves you should make it 10 days with the rental and just include the $40 a day in the initial quote.

Andrew Williams 
Rating:
1.0

Reserved an appliance dolly on same day as truck reservation (Tuesday), arrived at location and no appliance dolly was available, woman told me if she doesn't know about it she can't let us have it. Then proceeded to tell me to call around to other locations and see if they have one. She also was taking her children to lunch which was more important that serving the customer who just spent $1000 renting a truck. As a result of not getting the appliance dolly we had to leave that furniture behind.

Colt Hogan 
Rating:
3.0

I found half eaten moldy sandwich behind seats and it stunk up the cab the entire time. I believe I was overcharge as an additional charge came out 4 days later.

Frank Morris 
Rating:
5.0

All in all the move in with the kiosk was very simple and convenient. The move out was great. This is the second time we have used your business and would use you again if such a need provided.

Jonathan Rutt  |  Overall Experience 
Rating:
5.0

I like the lady who is working they she very friendly And I ' ve been they couple time never get issue with they truck and they price is reasonable

JEAN BISETSA 
Rating:
4.0

Not this location, but U-Haul as a whole needs to get its system straight. We were directed to another location to pick up/drop off before being redirected to Windy Hill Rd. The other place did not and have not had the trailer we needed, so we wasted all that time and very expensive gas.

Randy WADE 
Rating:
5.0

Just be mindful they are reading and closing the right accounts and not charge the wrong ones.

Venisa Salazar 
Rating:
1.0

Employee she need to change her actitud and she need to learn olot with customer's

Antonio Suarez 
Rating:
5.0

My only question is that I returned it 3 hours after closing and was charged for an additional complete day. is that normal?

daryl kanary 
Rating:
5.0

Customer did not leave a comment.

Samuel Hidler 
Rating:
4.0

There should be an alert sent to the customer that reminds them of the the time needed. I know it says on he contract what day and time it should be returned, but a reminder for the time would’ve been helpful for me.

Norman Medina 
Rating:
4.0

Customer did not leave a comment.

Crystal Moore 
Rating:
1.0

Customer did not leave a comment.

Jesus Cantu 
Rating:
3.0

I was unable to pick up my truck at the time I rented it, this really delayed my plans and put us in a bind. Although the local attendee called the previous renter for a status, she did not relay that info to me. Although she did her best to get the truck as soon as possible, I think it would have been better to give me a call 30 minutes before my rental time if the truck and previous renter was nowhere to be seen. This would have managed my expectations and avoided a 40 minute round trip for nothing.

marcus gann 
Rating:
5.0

Super convenient. Responsive staff / ownership. Thank you!!

Benjamin Stahl  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Greenhalgh 
Rating:
5.0

Customer did not leave a comment.

Darrin Garlish 
Rating:
5.0

Nothing, Great service, friendly staff. I was satisfied. Thank you 😊

Laura Crosby 
Rating:
5.0

Customer did not leave a comment.

REBECCA GARRETT 
Rating:
4.0

I had to drop the rating on the location due to the mask requirement. Other than that, there was nothing wrong. The equipment was fine other than the left brake/turn signal was not working. It wasn't repaired there and I had to make a choice to take it or leave it..

Alan Finley 
Rating:
3.0

The site was fine, the U-Haul check out app is HORRIBLE. Photos would take minutes to upload or not upload at all.

Matthew Dunlop 
Rating:
4.0

A little bit more flexible!!!

Micaela Carbajal 
Rating:
5.0

Pickup location was far from where I made my original reservation and pick up location. No indication that requested pickup location was not going to be where I picked up the trailer until the day prior.

Steve Zarzana 
Rating:
4.0

Customer did not leave a comment.

Steven Waller 
Rating:
2.0

I had a reserved pick up time at 3:30 PM, Location not staffed full time and no one onsite.. Calls to all available U-haul numbers were not answered, only able to leave messages. Someone finally showed up nearly 20 minutes late.

Robert Hearn 
Rating:
5.0

Customer did not leave a comment.

William Downes 
Rating:
3.0

We had to hook-up trailer and there was no jack. How would a trailer this large not have a jack? we had to pick it up. People were not friendly!

Mary Helms 
Rating:
5.0

Customer did not leave a comment.

CHRIS CANCINO 
Rating:
5.0

Customer did not leave a comment.

CHRIS CANCINO 
Rating:
5.0

Customer did not leave a comment.

Karl Taylor 
Rating:
5.0

Great Customer Service! It was so simple to rent, use and return the trailer in the same day.

Buck Fitzgerald 
Rating:
5.0

Trailer was full of broken glass that I had to sweep out

Leonard OLson 
Rating:
5.0

Directions to the store from the email was not clear. Took me to a different location with the same name. The reservation also wasn't found/linked to my account even though it was confirmed.

DeJuan Lewis 
Rating:
2.0

Was charged for 2 days when requested only 1 day. Returned it in less than 12 hrs and arrived the location at 8:30 the hours of operation were 9:00-5:00 and the employee arrived at 9:30.

ADAN RODRIGUEZ-JAIMES 
Rating:
5.0

Customer did not leave a comment.

Donald Roundy  |  Overall Experience 
Rating:
5.0

No complaints at all. I did have one item chewed on by a rat, but that was it. I cannot say when it happened over the last 2 years though so the problem may no longer exist.

corbin brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

william kennedy  |  Overall Experience 
Rating:
5.0

Thank you for providing me with over a year of peace of mind for my belongings!!

Kate Wise  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven Linan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glenda Castro  |  Overall Experience 
Rating:
5.0

The staff especially. Always so pleasant and quick to return your calls or emails!!

TERRI BALMOS  |  Overall Experience 
Rating:
5.0

Loved the accessibility at any hour, the staff was helpful when I needed an additional unit, well secured, and pricing was GREAT!! I will rent again with this storage facility, if needed!

THERESA TELLO  |  Overall Experience 
Rating:
5.0

Satisfied with my storage and will definitely recommend and use again.

JUANITA CARRIZALES  |  Overall Experience 
No reviews have been submitted for this location.

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