El cliente no dejó un comentario.Richard G.
Anytime Storage Benson Hwy
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.anjelica B.
El cliente no dejó un comentario.Avery W.
El cliente no dejó un comentario.Marcell L.
El cliente no dejó un comentario.Andrew R.
First off, this place was creepy. Way out in the middle of nowhere (Benson Hwy) S. Tucson (Chain Saw Massacre). This guy was unapproachable, threatening and rude! Requested keys as I was removing my personal belongings from the truck. Tossed a water bottle at me that was in the truck as I was cleaning it out. Tried to say that I didn't have enough gas; when I had more than enough and luckily I had already taken pics! Then he informed me that he was going to charge me another $145 dollars on a one way (weekend rental). When I refused, he told me to take the truck somewhere else. I called Uhaul customer service to request assistance and was transferred 3x and on hold for 25 minutes. Finally they told me that they could not close out the account, and no manager was available to assist; and because I did not have the keys that there was nothing that they could do. I would be charged the additional erroneous charge and could then file a claim! What the hell! Never again!Alonzo W.
El cliente no dejó un comentario.Norma L.
El cliente no dejó un comentario.KEVIN C.
El cliente no dejó un comentario.WOODY O.
Great staff very friendly and helpful.Harold S.
El cliente no dejó un comentario.Jason A.
This location was great. Had a reservation at a U-Haul in Benson and they were the rudest people you would ever met. Said they did not have one and good luck finding one. Did not even get on their computer to help me find one I had to do that. What good is a confirmed reservation if you don't have the vehicle or don't even call me to tell you you don't have the vehicle. The one in Benson was rapid Towing and Recovery never ever go there. The one in Tucson was very helpful.calvin W.
Best experance I have had with U-Haul.michael K.
GREAT SERVICE!!Larry P.
El cliente no dejó un comentario.Susan H.
El cliente no dejó un comentario.Harry R.
Great service.Avel G.
This was by far the worst UHAUL pickup experience I've ever had. I got a call the day before my reservation saying the location didn't have the truck and that I would need to switch to a different location or pickup time. I didn't have a problem with that, Jackie was helpful and made the switch seemless. However, once I got to the Anytime Storage Location, it all went downhill. The rep there (Brandon) was incredibly rude and an absolute jerk. If I didn't need the truck that bad I would have walked out without the rental. He didn't ask if I wanted the additional coverage, said the coverage was selected on my reservation even though it didn't and constantly blamed UHAUL for his own mistakes. Then when we actually got the paperwork done, he said the truck was "brand new" and there was no need to do a quick walk-around. When we got the keys, we saw the truck already had 100,000+ miles, dirty and less than half a tank of gas. I've used UHAUL many times and will probably use them many more times in the future, but this location and rep Brandon put a stain on the company's reputation for me. I would seriously look into this location and their operations.Jake T.
Customer service was great after I had been to two other uhaul facilities, one I had a reservation for and they didn't have the trailer and the other just blew me off. She (I think her name was Sara but not positive) was wonderful!Kristine L.
El cliente no dejó un comentario.Jodi P.
The staff where very friendly and made the pickup very easy. I originally requested a 17 foot truck online, but got a 20 foot truck. It seems like the 17 foot is never available, but the 20 foot was a free upgrade. I would drive out of my way to deal with this staff at this location again.Michael E.
Great customer service, and quickGlenn P.
El cliente no dejó un comentario.Richard S.
Was extremely helpful and efficientMathew B.
Very friendly and helpfulGregory H.
El cliente no dejó un comentario.Tamara T.
El cliente no dejó un comentario.Larry K.
Ryan and Sara Day are simply the best!!!Laurel S.
El cliente no dejó un comentario.Erica C.
El cliente no dejó un comentario.Amanda F.
El cliente no dejó un comentario.Martha B.
They were friendly and extremely helpful. They were professional and diligent.Jason N.
El cliente no dejó un comentario.Rob S.
El cliente no dejó un comentario.Peggy S.
El cliente no dejó un comentario.Cathy D.
Nothing, outstanding service from the onsite rep!!Scott L.
I live 4 miles from a uhaul drop off and your personnel called and made me drop it off 25 miles from my place. My mother in law passed away that same day and u made me run all over town NEVER USE AGAINjohn A.
This is a small but well run storage facility. Vehicles not secured inside fence area.PETRAN B.
El cliente no dejó un comentario.bessie C.
El cliente no dejó un comentario.gary E.
El cliente no dejó un comentario.Jennifer S.
El cliente no dejó un comentario.MARY P.
Herbs gave me great service. Unfortunately, Herbs is going out of business. It is sad to see such great service leave small towns. I hope UHaul can find another location that will give just as good of service. Gracias.david B.
He is so friendly and does everything to help you use the quiptment and let it help you. He is really a nice man.GARRY B.
El cliente no dejó un comentario.DOUG K.
El cliente no dejó un comentario.WILLIAM N.
El cliente no dejó un comentario.ANTHONY G.
El cliente no dejó un comentario.JOE S.
El cliente no dejó un comentario.PETE G.
Herb is great. We have used that Uhaul location 3 times and always have wonderful experiences. Our trailer, however, definitely showed its years. It leaked and most of our belongings got wet.Erin W.
Nothing service was freindly the truck was very clean and the price was reasonable. All in all I would go out of my way to use them again.JOSHUA M.
El cliente no dejó un comentario.Larry S.
El cliente no dejó un comentario.MICHAEL R.
Herb was Fantastic and went out of his way to help.DAVID B.
Have the inside of cargo area clean when vehicle is picked up.MARK L W.
Herb's a nice guy.gerald S.
Wonderful guy who runs this location. very helpful and caring.joy W.
El cliente no dejó un comentario.JOE F.
El cliente no dejó un comentario.MARCUS M.
Herb and his wife are absolute loves. Thank you.ANN M.
Although when we got there, he wasn't there, he had a phone number to call, which I did, and was able to talk to him and he told me I could leave the trailer there because he was out on an errand. He was very helpful.CHRISTINA A.
Nothing - well done.John C.
El cliente no dejó un comentario.CHRIS N.
El cliente no dejó un comentario.Howard M.
Herb has always been helpful.DIANA H.
Herb is a great man.JOSEPH T.
El cliente no dejó un comentario.denny A.
El cliente no dejó un comentario.MICHELLE C.
El cliente no dejó un comentario.DEANNA M.
Mr. Caveness did a great job in reserving, locating and assisting me in every way to make the u-haul usage a pleasant and easy experience. He is a true gentleman in respect. Have other locations emulate his care and efficiency.BOBBY S.
El cliente no dejó un comentario.JO KELLY R.
Upon arriving at this location, I discovered that they were closed; open ONLY by appointment. Fortunately, my daughter and I were able to remove the trailer and move it so that I could back out of the lot. Have used this location before and was more than satisfied with the people and service. It would have been extremely helpful if I had known, in advance, that the location was open by appointment only that week.DIANA H.
EXCELLENT SERVICE AND COURTESY...ABOVE BOARD SERVICE!JANIE C.
El cliente no dejó un comentario.ADAN P.
El cliente no dejó un comentario.KAREN B.
El cliente no dejó un comentario.ALEJANDRO G.
El cliente no dejó un comentario.