Customer Reviews for Hitt Da Spott
(U-Haul Neighborhood Dealer)

293 reviews

6105 Manor Rd   Austin, TX 78723

(737) 209-6977

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat-Sun: 9 am–12 pm
Special Operating Hours
  • 3/29/2024: 8:00 am - 6:00 pm
  • 3/31/2024: Closed
  • 4/1/2024: Closed

Services at this Location:

Contact Us

(737) 209-6977

6105 Manor Rd
Austin, TX 78723

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat-Sun: 9 am–12 pm
Special Operating Hours
  • 3/29/2024: 8:00 am - 6:00 pm
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Roxane Vasquez 
Rating:
5.0

Very helpful and kind I enjoyed being there and would reco.end to anyone who likes family like service and hospitality

Norman Good 
Rating:
5.0

The truck was parked in a muddy area when picked up.

Donald Bates 
Rating:
5.0

Very nice. Really clean truck. Would definitely recommend.!

veronique michalik 
Rating:
5.0

Nothing! Customer service was absolutely amazing. Had a few issues with my reservation right when I got there but it was all quickly resolved and everyone was so kind, quick, courteous, and friendly. Really made a stressful day/situation so much easier and better.

Keeley McGlathery 
Rating:
5.0

Customer did not leave a comment.

KENDALL CLARK 
Rating:
5.0

Customer did not leave a comment.

Frank Mgbolu 
Rating:
5.0

Quick and courteous.

James Mining 
Rating:
5.0

Customer did not leave a comment.

janice davis 
Rating:
4.0

Customer did not leave a comment.

Adam Pasternack 
Rating:
5.0

This facility has the most welcoming, hassle free customer service. The vehicle was clean, fully gassed and ready to go. I we’ll be using them again in a few weeks and would most definitely recommend to everyone.

Kimberly Bishop 
Rating:
5.0

Customer did not leave a comment.

Zhengyu Wang 
Rating:
5.0

Friendly service and good location. Would definitely rent from here again!

Emily Andujar 
Rating:
5.0

Great service, awesome customer service!!

Gilbert Loredo 
Rating:
5.0

Customer did not leave a comment.

Rebecca Burghardt 
Rating:
5.0

Very nice beautiful attitude

Cynthia Harris-Organ 
Rating:
3.0

Friendly customer service, good value The site itself is a patch of dirt and overgrown grass which is not appealing.

steve keck 
Rating:
5.0

Each time I rent a uhaul I will come to this location! The operators were extremely personable, accommodating and knowledgeable! Moving can be frustrating so it was a breath of fresh air to know that my equipment was clean, ready on time and extremely affordable.

Aaliyah Noble 
Rating:
5.0

Customer did not leave a comment.

Cynthia Harris-Organ 
Rating:
5.0

Customer did not leave a comment.

WILLIAM BYARGEON 
Rating:
5.0

Customer did not leave a comment.

Anna Torres 
Rating:
4.0

Customer did not leave a comment.

Breanna Burck 
Rating:
5.0

They were super friendly and helpful !

Savannah Matlock 
Rating:
5.0

Customer did not leave a comment.

Eric Tonian 
Rating:
1.0

Don’t accuse customers of stealing dollys and moving equipment when you never put them there in the first place so you don’t have to check cameras

Eduardo Garcia 
Rating:
3.0

The door was locked when I got there, but a man came out and asked what I needed. He invited me in, where his wife and daughter were watching a talk show on TV. He entered my info fairly quickly, and then took me outside to hook-up the trailer pretty quickly. He was very friendly and helpful. When I returned, it was raining, and the lot for the trailer was extremely muddy. All in all, I didn't have any real problems, and the location was ideal for me, but I sometimes prefer to not use the "Neighborhood U-Haul" locations, although the "regular" U-Haul locations are sometimes a lot slower.

Paul Pecha 
Rating:
5.0

Great location! Staff are incredibly helpful!

Monique Munro 
Rating:
5.0

Customer did not leave a comment.

char haynes 
Rating:
5.0

The inside of the office was cluttered and hard to walk through but the customer service was excellent

Clemente Villegas 
Rating:
5.0

Customer did not leave a comment.

Katherine Moulton 
Rating:
5.0

Great customer service and efficient check in and check out. Great experience overall.

Alok Shiva 
Rating:
3.0

Outstanding service

dwayne robinson 
Rating:
3.0

The service was professional and friendly but the cabin was not clean and they run out of moving blankets we had reserved online

Tak Chu 
Rating:
5.0

Excellent service and equipment. If we ever need another u-haul, we will be going to Hitt Da Spott. The owners are competent, funny, and super easy to work with!

Sonia Paauwe 
Rating:
5.0

Customer did not leave a comment.

Olajuwon Shanklin 
Rating:
5.0

Customer did not leave a comment.

Simone Feng 
Rating:
5.0

Amazing customer service! Won't rent anywhere else again!!

Noah Marion 
Rating:
4.0

Customer did not leave a comment.

Greg Meyer 
Rating:
3.0

Customer did not leave a comment.

Mike Maxon 
Rating:
5.0

Everything is great

Tasie Hood 
Rating:
5.0

Nothing. I rent at this location frequently. They are always friendly and professional. And it is very convenient because it is close to my house and business.

Roderick Robeson 
Rating:
5.0

Customer did not leave a comment.

Ignacio Estrada Garcia 
Rating:
5.0

Customer did not leave a comment.

David Lawlor 
Rating:
5.0

Customer did not leave a comment.

Zach Kursman 
Rating:
5.0

Customer did not leave a comment.

Dionne Grantham 
Rating:
5.0

Awesome, nice, and helpful family runs this store, they're all great!

Darrin Jackson 
Rating:
5.0

store closed at noon and I returned my trailer around 1 pm. Self-check-in was not an issue.

CHARLES BARNETT 
Rating:
5.0

Customer did not leave a comment.

KENNETH HASCHKE 
Rating:
5.0

Customer did not leave a comment.

Rama Chavali 
Rating:
5.0

Very professional and kind.

Anthony ONeal 
Rating:
1.0

Not happy at all! The truck was not on full when I got into drive.Didnt think to ask OR TAKE A PHOTO. I paid in advance for 20 miles. Drove 19. Miles rt.I didn't know to fill,FUEL, back =19 miles of driving.HOW DO YOU DO THAT EXACTLY? Charged by the visual of the gas tank???? How off is that! I am charged $ 16.more for gas.Plus milage. This practice is bogus. More professional calculat miles to the gallon. What ever wont do this business again.

Therese ROCKWELL 
Rating:
5.0

Customer did not leave a comment.

Keenan King 
Rating:
5.0

Fast service, very friendly and family oriented. No issues or problems with the process. Vehicle was available and ready with no problem. Quick return process as well.

Vanda Ewers 
Rating:
5.0

Love this location. My new go-to spot! They owners are so kind and helpful!

Courtlynn Noack 
Rating:
5.0

Purrrfect

Jennifer Villa 
Rating:
1.0

Customer did not leave a comment.

DeShawn McKeel 
Rating:
5.0

Nothing. Best customer service

TabathaStewart Blaylock 
Rating:
5.0

Customer did not leave a comment.

Alfred Martinez 
Rating:
5.0

Excellent service at this location!

Brett Orlich 
Rating:
5.0

Great Service and Customer Service as always!! I always recommend Friends, Family, & Businesses to this location!! Keep up the GREAT WORK!!

DeMarco McSwain 
Rating:
5.0

Customer did not leave a comment.

Celia Hughes 
Rating:
5.0

The owners and employees of Hitt Da Spott were exceptionally friendly, knowledgeable and willing to assist me throughout all phases of my truck rental from pickup to the dropoff. I highly recommend Hitt Da Spott and I won't hesitate to do business with them again. Pro Tip: There is a foot trailer on site that has one of the best cheeseburgers with grilled onions in Austin.

John McClelland 
Rating:
4.0

Customer did not leave a comment.

Tyler Garcia 
Rating:
5.0

Excellent customer service

CURLEY ALEXANDER 
Rating:
5.0

Customer did not leave a comment.

Lachantia Anderson 
Rating:
5.0

Great service care about there customers will always do business with them

Roselyn Lyles 
Rating:
5.0

I've been using this location for several years for personal and work. The location is easy and the staff/owner are always friendly and efficient.

Scott Dinger 
Rating:
5.0

Customer did not leave a comment.

Carlos Acosta 
Rating:
5.0

Customer did not leave a comment.

Lametra Tucker 
Rating:
5.0

Good people and service, thanks!

Steve Wiese 
Rating:
5.0

Excellent on the pick up spot.

terell jones 
Rating:
5.0

The staff was nice and friendly too. Drop off was easy

Sergio Estrada 
Rating:
5.0

Customer did not leave a comment.

Regina Rex 
Rating:
5.0

Great customer service, very friendly. Quick process.

Daniel Romero 
Rating:
5.0

I was very pleased with the service I received at this location! The staff was extremely kind and helpful. Will definitely be the place I will go back to anytime I need a truck!

Kathy Robinson 
Rating:
5.0

Customer did not leave a comment.

Tucker Keren 
Rating:
5.0

Customer did not leave a comment.

Jorge Saenz 
Rating:
5.0

The gentleman helping me was very friendly and made the rental very easy.

Tim Deagan 
Rating:
4.0

Nice people and good music in the front lobby. It would be nice if the lobby were more tidy with better lighting.

Michael Lawrence 
Rating:
5.0

Job well done

Chien Nguyen 
Rating:
5.0

Customer did not leave a comment.

jennifer burton 
Rating:
5.0

The gentleman who helped me get my trailer was great to deal with and had me setup and rolling in no time, very good experience!

Jordan Burgar 
Rating:
5.0

Customer did not leave a comment.

SARAH SOSA 
Rating:
2.0

Customer did not leave a comment.

ReNisha McKinley 
Rating:
5.0

Customer did not leave a comment.

Kristofer Ganter 
Rating:
5.0

Excellent customer service and very easy to work with. Our company will only use this location moving forward.

Jacobe Bennett 
Rating:
5.0

Very professional and friendly. Good vehicle and equipment.

Gary Nesbitt 
Rating:
5.0

Customer did not leave a comment.

Oziel Jaramillo 
Rating:
5.0

Customer did not leave a comment.

Sabino Galicia 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Hertz 
Rating:
5.0

Friendly staff with good taste in music. Equipment was clean and well maintened. Was good at explaining terms, coverage, etc.. Excellent customer service.

Justin Young 
Rating:
5.0

Great service

zayda miranda 
Rating:
5.0

Customer did not leave a comment.

Sharon Glover 
Rating:
5.0

Great customer service

Christian Dominguez 
Rating:
5.0

Great customer service!

MONESCISA BARTON 
Rating:
5.0

Customer did not leave a comment.

Alan Yav 
Rating:
3.0

Great folks and customer service

John Greenwood 
Rating:
5.0

Customer did not leave a comment.

Logan Smith 
Rating:
3.0

Customer did not leave a comment.

Charles Wright 
Rating:
4.0

Very nice staff.

Mariah Almond 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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