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Roxane Vasquez
Customer Reviews for Hitt Da Spott
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very helpful and kind I enjoyed being there and would reco.end to anyone who likes family like service and hospitality
Norman GoodThe truck was parked in a muddy area when picked up.
Donald BatesVery nice. Really clean truck. Would definitely recommend.!
veronique michalikNothing! Customer service was absolutely amazing. Had a few issues with my reservation right when I got there but it was all quickly resolved and everyone was so kind, quick, courteous, and friendly. Really made a stressful day/situation so much easier and better.
Keeley McGlatheryQuick and courteous.
James MiningThis facility has the most welcoming, hassle free customer service. The vehicle was clean, fully gassed and ready to go. I we’ll be using them again in a few weeks and would most definitely recommend to everyone.
Kimberly BishopFriendly service and good location. Would definitely rent from here again!
Emily AndujarGreat service, awesome customer service!!
Gilbert LoredoVery nice beautiful attitude
Cynthia Harris-OrganFriendly customer service, good value The site itself is a patch of dirt and overgrown grass which is not appealing.
steve keckEach time I rent a uhaul I will come to this location! The operators were extremely personable, accommodating and knowledgeable! Moving can be frustrating so it was a breath of fresh air to know that my equipment was clean, ready on time and extremely affordable.
Aaliyah NobleThey were super friendly and helpful !
Savannah MatlockDon’t accuse customers of stealing dollys and moving equipment when you never put them there in the first place so you don’t have to check cameras
Eduardo GarciaThe door was locked when I got there, but a man came out and asked what I needed. He invited me in, where his wife and daughter were watching a talk show on TV. He entered my info fairly quickly, and then took me outside to hook-up the trailer pretty quickly. He was very friendly and helpful. When I returned, it was raining, and the lot for the trailer was extremely muddy. All in all, I didn't have any real problems, and the location was ideal for me, but I sometimes prefer to not use the "Neighborhood U-Haul" locations, although the "regular" U-Haul locations are sometimes a lot slower.
Paul PechaGreat location! Staff are incredibly helpful!
Monique MunroThe inside of the office was cluttered and hard to walk through but the customer service was excellent
Clemente VillegasGreat customer service and efficient check in and check out. Great experience overall.
Alok ShivaOutstanding service
dwayne robinsonThe service was professional and friendly but the cabin was not clean and they run out of moving blankets we had reserved online
Tak ChuExcellent service and equipment. If we ever need another u-haul, we will be going to Hitt Da Spott. The owners are competent, funny, and super easy to work with!
Sonia PaauweAmazing customer service! Won't rent anywhere else again!!
Noah MarionEverything is great
Tasie HoodNothing. I rent at this location frequently. They are always friendly and professional. And it is very convenient because it is close to my house and business.
Roderick RobesonAwesome, nice, and helpful family runs this store, they're all great!
Darrin Jacksonstore closed at noon and I returned my trailer around 1 pm. Self-check-in was not an issue.
CHARLES BARNETTVery professional and kind.
Anthony ONealNot happy at all! The truck was not on full when I got into drive.Didnt think to ask OR TAKE A PHOTO. I paid in advance for 20 miles. Drove 19. Miles rt.I didn't know to fill,FUEL, back =19 miles of driving.HOW DO YOU DO THAT EXACTLY? Charged by the visual of the gas tank???? How off is that! I am charged $ 16.more for gas.Plus milage. This practice is bogus. More professional calculat miles to the gallon. What ever wont do this business again.
Therese ROCKWELLFast service, very friendly and family oriented. No issues or problems with the process. Vehicle was available and ready with no problem. Quick return process as well.
Vanda EwersLove this location. My new go-to spot! They owners are so kind and helpful!
Courtlynn NoackPurrrfect
Jennifer VillaNothing. Best customer service
TabathaStewart BlaylockExcellent service at this location!
Brett OrlichGreat Service and Customer Service as always!! I always recommend Friends, Family, & Businesses to this location!! Keep up the GREAT WORK!!
DeMarco McSwainThe owners and employees of Hitt Da Spott were exceptionally friendly, knowledgeable and willing to assist me throughout all phases of my truck rental from pickup to the dropoff. I highly recommend Hitt Da Spott and I won't hesitate to do business with them again. Pro Tip: There is a foot trailer on site that has one of the best cheeseburgers with grilled onions in Austin.
John McClellandExcellent customer service
CURLEY ALEXANDERGreat service care about there customers will always do business with them
Roselyn LylesI've been using this location for several years for personal and work. The location is easy and the staff/owner are always friendly and efficient.
Scott DingerGood people and service, thanks!
Steve WieseExcellent on the pick up spot.
terell jonesThe staff was nice and friendly too. Drop off was easy
Sergio EstradaGreat customer service, very friendly. Quick process.
Daniel RomeroI was very pleased with the service I received at this location! The staff was extremely kind and helpful. Will definitely be the place I will go back to anytime I need a truck!
Kathy RobinsonThe gentleman helping me was very friendly and made the rental very easy.
Tim DeaganNice people and good music in the front lobby. It would be nice if the lobby were more tidy with better lighting.
Michael LawrenceJob well done
Chien NguyenThe gentleman who helped me get my trailer was great to deal with and had me setup and rolling in no time, very good experience!
Jordan BurgarExcellent customer service and very easy to work with. Our company will only use this location moving forward.
Jacobe BennettVery professional and friendly. Good vehicle and equipment.
Gary NesbittFriendly staff with good taste in music. Equipment was clean and well maintened. Was good at explaining terms, coverage, etc.. Excellent customer service.
Justin YoungGreat service
zayda mirandaGreat customer service
Christian DominguezGreat customer service!
MONESCISA BARTONGreat folks and customer service
John GreenwoodVery nice staff.
Mariah Almond