Be upfront more with your prices. And have an example of the return application beforehand.CASEY S.
Customer Reviews for Annex Storage Depot
(Distribuidor de U-Haul del vecindario)
Newnan, GA 30263
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 3 p. m.
- Sáb.: 9 a. m. - 2 p. m.
- Dom.: cerrado
- 7/5/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Everything went smoothly! It was easy to make a reservation online, it was an easy pick up and payment, and an even easier and convenient drop off! When dropping off, the office has closed and everything was able to be done via phone! I took pictures of my uHaul to verify the mileage and cleanliness of the truck, the drop off box was easily assessable. I was only charged for my mileage usage, truck fees, and taxes. So even though the hold on my card was for double what we used, I wasn't charged for that amount. I was only charged for the mileage used after dropping my truck back off. I thought I wasn't going to be refunded my money that day because the office was closed but I was! Best check out I've had ever! Completely hassle free. Great CS from the lady at the front desk who rented me my uHaul! 10/10 would recommend and will definitely be back if I need to rent again!KRISTA A.
El cliente no dejó un comentario.Robert G.
El cliente no dejó un comentario.JESSE G.
El cliente no dejó un comentario.JULIUS B.
clean secure place they did not charge extra for 24/7 gate access or credit card processing like some other local storage places. was very happy with everything!Jazmire H. | Overall Experience
Absolutely nothing everything were goodGLENDA T.
I rented a storage here for almost 4 years never had an issue always great customer service clean and secure place U-Haul rental was great to!RICKIE A.
I rented a 10ft truck for my nine year old nephew's birthday. I picked him up in the school carpool line which was a fun surprise for him and the school. We had fun tailgating in the driveway and cruising the neighborhood with the van decorated with streamers and balloons. The ladies at the rental office were great and threw in a few fun marketing items. Thanks Annex Storage for helping make a nine year old have a great day!KAREN B.
El cliente no dejó un comentario.SCOTT K.
Toni went above and beyond will always use this locationELIZABETH P.
The woman that helped me was thorough and kind. She was willing to do whatever it took to make my experience convenient and stress free. Prices were very, very reasonable. This is the next and only place I will use here in Newnan. Thank you so muchRobert H.
El cliente no dejó un comentario.NAKISHA E.
Parking is limited, very limited. They should allow individuals who tent a vehicle for a few hours to park inside the fence instead of on the curve outside, as it creates a hazard to incoming and outgoing vehiclesTHOMAS C.
El cliente no dejó un comentario.NOAH R.
El cliente no dejó un comentario.BRIAN N.
El cliente no dejó un comentario.LEIANADRA W.
El cliente no dejó un comentario.DESIREE H.
I would highly recommend this storage facility to anyone in need of a place to store items. The staff was always very helpful with any needs that came up and was very professional.Jim R. | Overall Experience
I could not have asked for a more personable, professional, thorough associate! She was delightful, answering all of my questions and concerns. Renting a cargo van for a local move was a seamless experience. The next time I have to move anything like my most recent time, I will choose UHaul!ELIZABETH G.
Very friendly and told me everything upfront! They did not stick me with hidden charges ðŸ˜ŠTARA M.
Very clean facility! staff really cares and makes sure customer gets all the help they need! Great place!!Randall F. | Overall Experience
Fast, efficient and dependable servicevincent W.
Everything went very good, very friendly and the equipment worked wellJOHN H.
Nothing for me. This was a welcome experience. The location owner/operator personally made the difference. Business and customer service as it should be.MARK D.
El cliente no dejó un comentario.MASON B.
Great secure place! very clean and great customer serviceAmber M. | Overall Experience
Very Clean and well maintained facility. Awesome staff and customer service !Highly recommendShanna G. | Overall Experience
wonderful staff! facility very clean excellent security! would store at this place again . Highly recommend them they go above and beyond.Alma M. | Overall Experience
El cliente no dejó un comentario.George M.
I have rented several storage units before but Annex Storage is by far the cleanest and most secure! The staff always went above and beyond to make my stay best possible. I would highly recommend them!Robert F. | Overall Experience
El cliente no dejó un comentario.Rollo T. | Overall Experience
This is without a doubt the best storage place to do business with. They are professional, friendly and genuinely care about people. I highly recommend them!!JEAN-ANN U. | Overall Experience
good people.very good service, i come back all time.Jagadish P.
El cliente no dejó un comentario.Joseph N.
El cliente no dejó un comentario.Gladys O.
El cliente no dejó un comentario.Cheryl E.
El cliente no dejó un comentario.Lorenzo R.
Outstanding Service!Dexter H.
El cliente no dejó un comentario.Jacob W.
El cliente no dejó un comentario.Deyson V.
Another great experience with Annex Storage Depot!Michael L.
El cliente no dejó un comentario.scott M.
Absolutely my go to Uhaul Dealer ! They never disappoint! Great friendly serviceRobert F.
El cliente no dejó un comentario.Carol B.
El cliente no dejó un comentario.CIARA B.
Strongly disagree with your charging extra day for returning vehicle after hours. I had the Van less than 48 hours and was charged for 3 days..JAMES K.
Used this location and storage before ! Awesome service and knowledgeable friendly staff! Highly recommended!KATHY GAY R.
El cliente no dejó un comentario.Murray P.
Great Experience, thank you!CHARLES H.
El cliente no dejó un comentario.Tammy M.
El cliente no dejó un comentario.Andrew G.
More parking spaceRobert P.
The rental process was a nightmare, if it wasn't for the woman that helped me at this location I wouldn't have gotten my truck in time, and maybe at all. I gave U-Haul my information online twice before I got to the facility and your system still wanted my information a 3rd time. The lady that helped me changed my sign-in from the no contact option because she said I would have been out there for an hour trying to complete it, and after how long it took in person I'm not surprised. Fix your system U-HaulAlexander D.
Overcharged. Charged 94 dollars more than the other location for the same distance.Deandre W.
Needs a better location to expand your business other than this everything was perfectChris G.
Always pros. Love this locationRODRICK D.
I have used this location for storage unit as well . Always professional always had my equipment clean and ready to go at the promised pick up time! Highly recommend this locationELIJAH D.
The young lady worked very hard, but the U-Haul computer program was faulty. The day before I ordered a truck, paid for it, and was told where to pick it up and what time only to have the system tell us we're we're not there. Then it took one hour after several attempts to get another truck because of the un-user friendly computer system.Antwon P.
Your employee was very helpful and professional.SHEILA W.
El cliente no dejó un comentario.RUTHIE S.
El cliente no dejó un comentario.DAVID M.
El cliente no dejó un comentario.MARTHA D.
El cliente no dejó un comentario.ANN J.
El cliente no dejó un comentario.KERN B.
We had an excellent experience and both ladies were great I will come back to rent a Uhaultywanda T.
great experienceMarvin I.
first time I went in to order the door was locked but the sign said they would be there from 9 to 9 that day, sat there for about 10 mins and no one showed upSandra J.
Receptionist was extremely helpful and knowledgeable!Jane H.
El cliente no dejó un comentario.Sharon R.
Very convenient location and easy process.Deidre H.
El cliente no dejó un comentario.Jennifer D.
My experience was great !!!!Brenda S.
have used uhaul many times . very goodGuy K.
El cliente no dejó un comentario.Victoria H.
El cliente no dejó un comentario.Alan B.
El cliente no dejó un comentario.Lisa N.
El cliente no dejó un comentario.Jordan S.
El cliente no dejó un comentario.martha D.
Great people , super flexible and understanding.KERRI W.
El cliente no dejó un comentario.Donald P.
El cliente no dejó un comentario.Annette D.
Great experienceMyron N.
I went 47 miles and put in 6 gallons of gas and was still charged for 2,6 gallons. It seemed to me that dial hand was exactly where it was when I picked up the truck. The dial has a mark for 1/2 and 1/4 tank. The sheet of paper has many more but it is hard to tell just looking at the gas gauge, it should be at 1/2 tank exactly when you pick it up. Then there are no questions on how far left of the 1/2 mark is how to return it.Rick S.
Everything was perfectO'Tia M.
El cliente no dejó un comentario.Samantha H.
El cliente no dejó un comentario.Curt M.
El cliente no dejó un comentario.Keisha B.
Top Notch Facility and StaffDANIEL S.
El cliente no dejó un comentario.Crystal N.
Love the people and the rates.......... the only thing that was bad is the truck smelled like cigarettes.THOMAS H.
Nothing at allJimmy R.
El cliente no dejó un comentario.Donique A.
Fix truck!! Had check engine light on and had strong exhaust smell in cab. Truck was filthy outside with major dents in roof and hood.Huey R.
Toni was so helpful and pleasant - such a great person to have greet and interact with customers.Lorann C. | Reservación
The truck steered as though there was no power steering. The right passenger door did not close well unless you slammed it overly hard. Also when I returned the truck, no one came out to inspect the fuel or the condition of the truck. I was told to park it where I got it and just handed the clerk the key. I asked her if someone would look at the fuel gauge and I was told no you're fine. Well tonight I was charged an additional 33 dollars because the truck was only half full. When I picked up the truck it was at 3/4 full...when I returned it it was at the same level and I have witnesses and a fuel receipt. Never again will I return a vehicle without someone inspecting the vehicle. That leaves too much room for error and dishonesty!! I am disputing the amount for fuel.trimetres B.
It went smooth sailing I had a chance to meet the owner she was very nice and very informative I will definitely recommend that place and use it myself again is well in fact I have a few things to move the next couple of weeks that I have bought and I definitely will rent a truck to pick up my furniture from the storesDonique A.
El cliente no dejó un comentario.JEFFREY J.
Both ladies were polite and accommodating. Just super nice and politeJessica A.
Good customer service.Jennifer D.
Update U-Haul software!WILLIAM S.
El cliente no dejó un comentario.Kenneth P.
Your website to return the equipment after hoursARETHA L.
No improvement at all everything was greatAlexander D.
The first truck didn't have air conditioning and the second one had a broken passenger mirror. They quoted a firm price of $42.00 for insurance and then charged my 87 year old mother $87.00 when she picked up the truck. This whole experience was terrible!Steven D.
The employee working the counter was very polite and courteous. The automated process is great.jorge N.
El cliente no dejó un comentario.Angela M.
El cliente no dejó un comentario.Roy S.
The pickup we rented was perfect for moving a dresser and medium sized kitchen table with 4 chairs. The pricing seems steep to me. to go 90 miles pickin up stuff from letgo and offer up cost us near a hundred bucks without fuel.. So its unlikely I'll use that service again. But the vehicle and staff were good. Very friendly with directions, advice, and general conversation, so K highly recommend this location. Oh and their security is top knotch. Cameras EVERYWHERE.Christopher P.
I left it empty and open all day since they were supposed to sweet in out. I went there at 5:30pm to lock it up and it was not swept out! I will be there today to open it again so they can sweep.Elain D. | Reservación
Everything went well. Easy process. No problems. The lady that processed everything was a big help.Virginia S. | Reservación
Staff is always friendly and helpful! Facility always clean. Prices great. I recommend it to anyone!Dana J. | Reservación
She was greatAyanna C. | Reservación
Good job all the way customer service is on pointISAAC B. | Overall Experience
I wished I could have given 10 ******* rented from other places b4 Annex Storage is by far the easiest to deal with and the most helpful & friendly staff EVER. Super clean place! Highly Recommend!Alexandra M. | Overall Experience
100.00 was paid in july. They sold my building on august 8 2018. There wan no phone calls just emails. My grandsons baby keepsakes were in there! My daug ONLY CHILD. very angry.CAREY G. | Overall Experience
I didn't have any problems with this storage facility.SHARON S. | Overall Experience
I paid all that money to keep my furniture in good condition and when I go to pick it up it got mold everywhereMARGARET P. | Overall Experience
Thank you for all your help! The lady in the office was very friendly and made my move as easy as possible. I feel my stuff is safe and everything is very clean!!CRYSTAL A. | First Impressions
Easy to set up, easy to use, easy to acces, and a good price, and on the inside, double key pads for added security, thanks for the great service and great facilityDONALD F. | First Impressions
Servicios adicionales en esta ubicación
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