Comentarios del cliente para Annex Storage Depot

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Annex Storage Depot

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Huey R. en

Grado:

Fix truck!! Had check engine light on and had strong exhaust smell in cab. Truck was filthy outside with major dents in roof and hood.

Lorann C. en

Grado:

Toni was so helpful and pleasant - such a great person to have greet and interact with customers.

trimetres B. en

Grado:

The truck steered as though there was no power steering. The right passenger door did not close well unless you slammed it overly hard. Also when I returned the truck, no one came out to inspect the fuel or the condition of the truck. I was told to park it where I got it and just handed the clerk the key. I asked her if someone would look at the fuel gauge and I was told no you're fine. Well tonight I was charged an additional 33 dollars because the truck was only half full. When I picked up the truck it was at 3/4 full...when I returned it it was at the same level and I have witnesses and a fuel receipt. Never again will I return a vehicle without someone inspecting the vehicle. That leaves too much room for error and dishonesty!! I am disputing the amount for fuel.

Donique A. en

Grado:

It went smooth sailing I had a chance to meet the owner she was very nice and very informative I will definitely recommend that place and use it myself again is well in fact I have a few things to move the next couple of weeks that I have bought and I definitely will rent a truck to pick up my furniture from the stores

JEFFREY J. en

Grado:

El cliente no dejó un comentario.

Jessica A. en

Grado:

Both ladies were polite and accommodating. Just super nice and polite

Jennifer D. en

Grado:

Good customer service.

Lashaun T. en

Grado:

N/A

WILLIAM S. en

Grado:

Update U-Haul software!

Kenneth P. en

Grado:

El cliente no dejó un comentario.

ARETHA L. en

Grado:

Your website to return the equipment after hours

Alexander D. en

Grado:

No improvement at all everything was great

Steven D. en

Grado:

The first truck didn't have air conditioning and the second one had a broken passenger mirror. They quoted a firm price of $42.00 for insurance and then charged my 87 year old mother $87.00 when she picked up the truck. This whole experience was terrible!

jorge N. en

Grado:

The employee working the counter was very polite and courteous. The automated process is great.

Angela M. en

Grado:

El cliente no dejó un comentario.

Roy S. en

Grado:

El cliente no dejó un comentario.

Christopher P. en

Grado:

The pickup we rented was perfect for moving a dresser and medium sized kitchen table with 4 chairs. The pricing seems steep to me. to go 90 miles pickin up stuff from letgo and offer up cost us near a hundred bucks without fuel.. So its unlikely I'll use that service again. But the vehicle and staff were good. Very friendly with directions, advice, and general conversation, so K highly recommend this location. Oh and their security is top knotch. Cameras EVERYWHERE.

Linda K. en

Grado:

El cliente no dejó un comentario.

Ryan R. en

Grado:

El cliente no dejó un comentario.

Joseph S. en

Grado:

the truck had a very large oil leak. it leaked all over the new driveway of the new home i purchased

Sharon M. en

Grado:

The owner handled my rental and recommended what I needed and handled my move from start to finish with suggestions on getting movers at both ends. She was wonderful and when I need another U-Haul I will go back and see her again.

Charles A. en

Grado:

Change oil in vehicles before they are rented. Clean vehicles.

Chongqiu T. en

Grado:

El cliente no dejó un comentario.

Brian A. en

Grado:

El cliente no dejó un comentario.

Ricky P. en

Grado:

El cliente no dejó un comentario.

Llevante' W. en

Grado:

El cliente no dejó un comentario.

Mark C. en

Grado:

Nothing at this store. The one store in Newman was terrible. I will never go back to that store again.

LaToya S. en

Grado:

Excellent customer service! The ladies here went above and beyond to address my needs !!!

Arnold B. en

Grado:

El cliente no dejó un comentario.

Victor N. en

Grado:

very professional and pleasant to talk with

Stephen G. en

Grado:

She was extremely friendly and helpful. I will definitely use this location anytime I need UHaul.

Karel M. en

Grado:

El cliente no dejó un comentario.

jason H. en

Grado:

Very friendly to work with.

Elain D. en

Grado:

I left it empty and open all day since they were supposed to sweet in out. I went there at 5:30pm to lock it up and it was not swept out! I will be there today to open it again so they can sweep.

Virginia S. en

Grado:

Everything went well. Easy process. No problems. The lady that processed everything was a big help.

Dana J. en

Grado:

Staff is always friendly and helpful! Facility always clean. Prices great. I recommend it to anyone!

Ayanna C. en

Grado:

She was great

ISAAC B. en

Grado:

Good job all the way customer service is on point

Alexandra M. en

Grado:

I wished I could have given 10 ******* rented from other places b4 Annex Storage is by far the easiest to deal with and the most helpful & friendly staff EVER. Super clean place! Highly Recommend!

CAREY G. en

Grado:

100.00 was paid in july. They sold my building on august 8 2018. There wan no phone calls just emails. My grandsons baby keepsakes were in there! My daug ONLY CHILD. very angry.

SHARON S. en

Grado:

I didn't have any problems with this storage facility.

MARGARET P. en

Grado:

I paid all that money to keep my furniture in good condition and when I go to pick it up it got mold everywhere

CRYSTAL A. en

Grado:

Thank you for all your help! The lady in the office was very friendly and made my move as easy as possible. I feel my stuff is safe and everything is very clean!!

DONALD F. en

Grado:

Easy to set up, easy to use, easy to acces, and a good price, and on the inside, double key pads for added security, thanks for the great service and great facility