Customer Reviews for Annapolis Super USA
(Distribuidor de U-Haul del vecindario)

18 comentarios

1333 Thomas Ave   Saint Paul, MN 55104

(651) 690-2997

Location Hours

  • Lun. - dom.: 10 a. m. - 6 p. m.

Services at this Location:

Contáctanos

(651) 690-2997

1333 Thomas Ave
Saint Paul, MN 55104

Services at this Location:

Location Hours

  • Lun. - dom.: 10 a. m. - 6 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Would not recommend for after dark drop off or pick up.

DeAnna B. 
Clasificación:
3.0

El cliente no dejó un comentario.

James H. 
Clasificación:
1.0

Guy working there was higher than a kite, in a bad run down neighborhood, would not recommend to anyone

ROBERT B. 
Clasificación:
2.0

The lock box was extremely hard to get open. The pick up location isn't in the safest area. I definitely wouldn't go by myself at night. And I would be cautious of going alone anytime.

Lauren H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mary B. 
Clasificación:
5.0

Perfect thanks for good service

Salessa E. 
Clasificación:
1.0

Your system was down and it took me hours to get my car and then when I got in the truck it smelled like someone smoked weed in it last time it was used.

Clark V. 
Clasificación:
2.0

Train all the staff at this pickup location, fix your app and get better customer service. First we walked away empty-handed because the man behind the counter was short and rude to us. He told us the system was down so we couldn't use the truck; luckily we lived close so I attempted customer service on our way home after the guy behind the counter said call 1-800-uhaul - I said that's not enough numbers, and he said Google it. One of your reps answered after 10 minutes and told me I could do everything online using the app. Nice as hell, but what she said wasn't true. I couldn't get past the first screen because the take a photo button didn't work for my picture nor my license. Thankfully when we got back to the store 1 guy out of 3 was able to help us. He had customer service skills and was able to rent the truck to us. I was Leary when we returned the vehicle and equipment because that individual wasn't there. I handed the know-nothing guy the key to the truck and asked if he needed to check the truck or anything. He nonchalantly said I'll go out and take a pic of the odometer and gas gauge and send it to the guy you talked to before. We are okay. You can leave. When I received a text a couple hours later from U-Haul reminding me when the truck was due back, I got worried and called the shop again to make sure we were all good. He again said we good - the guy had broken English - and hung up. Very unsettling. I was very dissappointed with the service and won't use uhaul again unless I have no other choice. The app hasn't worked for a year - had problems a year ago when I rented from the location on University.

Christi R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claire K. 
Clasificación:
2.0

I used the truck for less than two hours and was charged $100 on my credit card when the ad said 19.95 plus mileage. They did not check the final mileage when I returned the truck. I would not rent from Uhaul again.

Dave S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan S. 
Clasificación:
5.0

I appreciated the extra effort to make my rental smooth given I lost my wallet the day before and was therefore not able to check in online. ¡Gracias!

ann marie H. 
Clasificación:
2.0

Received false info I got no receipt bad customer service

Pat W. 
Clasificación:
5.0

service and time of pick up was as promised --personal and friendly staff to help familarize me with the equip very good experience

Zachary K. 
Clasificación:
5.0

El cliente no dejó un comentario.

AHMED S. 
Clasificación:
2.0

Not enough feed back to the customer.

TC C. 
Clasificación:
1.0

Dropped truck off after hours. The truck was swept and clean, just as it was when I picked it up. Found out next day got a $25 cleaning charge. This location scammed me and wouldn't respond to my email inquiry about why a received the charge. Never do business with these guys

Bruce W. 
Clasificación:
3.0

El cliente no dejó un comentario.

david W. 
No se han enviado comentarios para esta ubicación.

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