Comentarios de los clientes para Annapolis Super USA

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Annapolis Super USA

Clasificación general:

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DeAnna B.
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Would not recommend for after dark drop off or pick up.

James H.
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El cliente no dejó un comentario.

ROBERT B.
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Guy working there was higher than a kite, in a bad run down neighborhood, would not recommend to anyone

Lauren H.
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The lock box was extremely hard to get open. The pick up location isn't in the safest area. I definitely wouldn't go by myself at night. And I would be cautious of going alone anytime.

Mary B.
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El cliente no dejó un comentario.

Salessa E.
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Perfect thanks for good service

Clark V.
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Your system was down and it took me hours to get my car and then when I got in the truck it smelled like someone smoked weed in it last time it was used.

Christi R.
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Train all the staff at this pickup location, fix your app and get better customer service. First we walked away empty-handed because the man behind the counter was short and rude to us. He told us the system was down so we couldn't use the truck; luckily we lived close so I attempted customer service on our way home after the guy behind the counter said call 1-800-uhaul - I said that's not enough numbers, and he said Google it. One of your reps answered after 10 minutes and told me I could do everything online using the app. Nice as hell, but what she said wasn't true. I couldn't get past the first screen because the take a photo button didn't work for my picture nor my license. Thankfully when we got back to the store 1 guy out of 3 was able to help us. He had customer service skills and was able to rent the truck to us. I was Leary when we returned the vehicle and equipment because that individual wasn't there. I handed the know-nothing guy the key to the truck and asked if he needed to check the truck or anything. He nonchalantly said I'll go out and take a pic of the odometer and gas gauge and send it to the guy you talked to before. We are okay. You can leave. When I received a text a couple hours later from U-Haul reminding me when the truck was due back, I got worried and called the shop again to make sure we were all good. He again said we good - the guy had broken English - and hung up. Very unsettling. I was very dissappointed with the service and won't use uhaul again unless I have no other choice. The app hasn't worked for a year - had problems a year ago when I rented from the location on University.

Claire K.
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El cliente no dejó un comentario.

Dave S.
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I used the truck for less than two hours and was charged $100 on my credit card when the ad said 19.95 plus mileage. They did not check the final mileage when I returned the truck. I would not rent from Uhaul again.

Ryan S.
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El cliente no dejó un comentario.

ann marie H.
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I appreciated the extra effort to make my rental smooth given I lost my wallet the day before and was therefore not able to check in online. Thanks!

Pat W.
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Received false info I got no receipt bad customer service

Zachary K.
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service and time of pick up was as promised --personal and friendly staff to help familarize me with the equip very good experience

AHMED S.
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El cliente no dejó un comentario.

TC C.
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Not enough feed back to the customer.

Bruce W.
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Dropped truck off after hours. The truck was swept and clean, just as it was when I picked it up. Found out next day got a $25 cleaning charge. This location scammed me and wouldn't respond to my email inquiry about why a received the charge. Never do business with these guys

david W.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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