Customer Reviews for Anna Food Mart
(U-Haul Neighborhood Dealer)

Clasificación:

1.0

Fire the entire staff. and start over.

Clasificación:

5.0

The truck was available the day I called, store owners were very nice, too less than 15 mins to complete paperwork, pay and get the truck. Price was very reasonable for the 3 days we had it- less than $200 one way!!

Clasificación:

3.0

The person running the store was never notified by the regional office that the drop off location had been changed to his store. I didn't ask for the drop off location to be changed; nor did I care. I did my due deligence. I arrived 30 minutes early. I fueled the vehicle to the appropriate level. I made sure the vehicle was clean; however on both the pick up and the drop off, my location was changed and I was called repeatedly by frustrated 3rd party vendors unwilling to do their part. Vendors, which I have to admit seem to be very unreliable. Renting a UHaul, should be much more straight forward. Locations should be managed in a more reliable manner. A customer should not incur extra costs for the negligence of a 3rd party vendor. However, without constant deligence on behalf of the customer it constantly feels like you are seconds away from being ripped off. UHaul, provides a vital service to many communities across America. No other company can match the service UHaul provides, however the rental process seems incredibly unorganized. There seriously needs to be an overhaul to how UHaul manges it's 3rd party vendors. Maybe, they're necessary; but they're incredibly unreliable.

Clasificación:

4.0

The inside of the driver cab wasn't clean. The Customer Service and convenience of this location was great. I would recommend them to others.

Clasificación:

5.0

Very efficient and professional!